Customer feedback and surveys for small business buyers
Asked as “customer feedback and survey platform”, and as “NPS and customer experience survey tool”, on behalf of a small B2B company. 58 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each.
Standing · first-choice share
17%
Contested · Survicate 14%
17Google Forms14Survicate12SurveyMonkey57others
17% of first choices, contested.
Since September 2026↗new leaderNew leader since September 2026: Google Forms (18%) replaces Survicate (19% then, 14% now), 4 points clear, inside the 11-point floor.Google Forms leads at 18%, replacing Survicate, which led at 19% and stands at 14% now: 4 points clear, inside the floor, so the swap reads as unsettled.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small business
Google Forms17%Contested↗new leaderNew leader since September 2026: Google Forms (18%) replaces Survicate (19% then, 14% now), 4 points clear, inside the 11-point floor.This pageMid-market
CustomerGauge24%Contested↗new leaderNew leader since September 2026: CustomerGauge (22%) replaces Google Forms (15% then, 16% now), 6 points clear, inside the 11-point floor.Standing →Enterprise
Qualtrics CustomerXM41%Clear leader▲+9Since September 2026: 34% → 43%, +9 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Standing →
Google Forms17%Contested↗new leaderNew leader since September 2026: Google Forms (18%) replaces Survicate (19% then, 14% now), 4 points clear, inside the 11-point floor.This pageMid-marketCustomerGauge24%Contested↗new leaderNew leader since September 2026: CustomerGauge (22%) replaces Google Forms (15% then, 16% now), 6 points clear, inside the 11-point floor.Standing →EnterpriseQualtrics CustomerXM41%Clear leader▲+9Since September 2026: 34% → 43%, +9 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Standing →The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince September 2026
01Google Forms Lab in the set17%8%36accepted challenger▼−1Since September 2026: 19% → 18%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.19% → 18%
Google Forms Lab in the set17%8%36accepted challenger▼−1Since September 2026: 19% → 18%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.19% → 18%02
Survicate14%4%25accepted challenger▼−5Since September 2026: 19% → 14%, −5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.19% → 14%
Survicate14%4%25accepted challenger▼−5Since September 2026: 19% → 14%, −5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.19% → 14%03
SurveyMonkey12%32%56criticized challenger▲+3Since September 2026: 9% → 12%, +3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.9% → 12%
SurveyMonkey12%32%56criticized challenger▲+3Since September 2026: 9% → 12%, +3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.9% → 12%04
Typeform9%23%52accepted challenger▼−1Since September 2026: 11% → 10%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.11% → 10%
Typeform9%23%52accepted challenger▼−1Since September 2026: 11% → 10%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.11% → 10%05
Tally9%0%20accepted challenger▼−1Since September 2026: 7% → 6%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.7% → 6%
Tally9%0%20accepted challenger▼−1Since September 2026: 7% → 6%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.7% → 6%06
SurveySparrow9%8%25accepted challenger▲+1Since September 2026: 9% → 10%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.9% → 10%
SurveySparrow9%8%25accepted challenger▲+1Since September 2026: 9% → 10%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.9% → 10%07
Delighted7%33%21criticized challenger▲+8Since September 2026: 0% → 8%, +8 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 8%
Delighted7%33%21criticized challenger▲+8Since September 2026: 0% → 8%, +8 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 8%08
Zonka Feedback3%0%16accepted challenger▲+2Since September 2026: 2% → 4%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 4%
Zonka Feedback3%0%16accepted challenger▲+2Since September 2026: 2% → 4%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 4%09CustomerGauge3%64%11criticized challenger▼−2Since September 2026: 4% → 2%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 2%
CustomerGauge3%64%11criticized challenger▼−2Since September 2026: 4% → 2%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 2%10
Hotjar2%0%14accepted challenger▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 2%
Hotjar2%0%14accepted challenger▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 2%Show the four products at 0%, ordered by negative rate
14Qualtrics CustomerXM0%71%24criticized challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%
Qualtrics CustomerXM0%71%24criticized challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%13
Medallia Experience Cloud0%70%10criticized challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%
Medallia Experience Cloud0%70%10criticized challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%11
Jotform0%0%19accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%
Jotform0%0%19accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%12
Canny0%0%14accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%
Canny0%0%14accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Google Forms is made by Google, whose model Gemini 3.5 Flash is in the set. On the four share prompts that model made it the first choice zero times of 4; the other thirteen models ten times of 52. Lab treatment is defined on the method page; the row is marked, not excluded.
All twenty-eight head-to-head pages: the top eight products, each against each
CustomerGauge vs SurveyMonkeyCustomerGauge vs SurveySparrowCustomerGauge vs AlchemerCustomerGauge vs AskNicelyGoogle Forms vs RetentlyGoogle Forms vs SurvicateGoogle Forms vs SurveyMonkeyGoogle Forms vs SurveySparrowGoogle Forms vs AlchemerGoogle Forms vs AskNicelyRetently vs SurvicateRetently vs SurveyMonkeyRetently vs SurveySparrowRetently vs AlchemerRetently vs AskNicelySurvicate vs SurveyMonkeySurvicate vs SurveySparrowSurvicate vs AlchemerSurvicate vs AskNicelySurveyMonkey vs SurveySparrowSurveyMonkey vs AlchemerSurveyMonkey vs AskNicelySurveySparrow vs AlchemerSurveySparrow vs AskNicelyAlchemer vs AskNicely
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
0102030405060708091011121314Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative30%
Key
01Google Forms17%
Google Forms17%02Survicate14%
Survicate14%03SurveyMonkey12%
SurveyMonkey12%04Typeform9%
Typeform9%05Tally9%
Tally9%06SurveySparrow9%
SurveySparrow9%07Delighted7%
Delighted7%08Zonka Feedback3%
Zonka Feedback3%09CustomerGauge3%
CustomerGauge3%10Hotjar2%
Hotjar2%11Jotform0%
Jotform0%12Canny0%
Canny0%13Medallia Experience Cloud0%
Medallia Experience Cloud0%14Qualtrics CustomerXM0%
Qualtrics CustomerXM0%What they warned about
Two of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX, MiniMax M2.5, GPT-6 Luna and Muse Glimmer 30B changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
SurveyMonkey32%
18 of 56 labels negative · 11 of 14 models · 3 hard negative
“The biggest trap to avoid is signing up for a "free" tier on legacy platforms (like SurveyMonkey or Typeform), only to find your data locked behind a steep paywall” Gemini 3.5 Flash, budget prompt
Qualtrics CustomerXM71%
17 of 24 labels negative · 10 of 14 models · 8 hard negative
“Avoid giant enterprise suites like **Qualtrics** or **Medallia**. They require dedicated administrators, months of implementation, and five-to-six-figure budgets.” Gemini 3.5 Flash, scale prompt
Typeform23%
12 of 52 labels negative · 9 of 14 models · 1 hard negative
“The biggest trap to avoid is signing up for a "free" tier on legacy platforms (like SurveyMonkey or Typeform)” Gemini 3.5 Flash, budget prompt
Delighted33%
7 of 21 labels negative · 6 of 14 models · 6 hard negative
“**Delighted shut down** on June 30, 2026 (Qualtrics sunset it). Many users were forced to migrate.” DeepSeek V4 Flash, scale prompt
What they cite
Citations exist only for the models that return a source list: fourteen of the fourteen in this edition, and all six flagship models on the expanded tier.
Sites the answers cite
75 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 1067 links across 241 sites, every framing counted. Ranked by the number of answers carrying the site or page. 2 of the 252 answers across every segment cited this index's own page for the category; the method page measures whether that reading tilts an answer.
vendor site · Guideflow47 answers · 71 citations · 11 models
vendor site · SurveySparrow33 answers · 44 citations · 11 models
vendor site · HubSpot32 answers · 34 citations · 10 models
vendor site · Survicate28 answers · 38 citations · 12 models
vendor site · Zonka Feedback27 answers · 34 citations · 11 models
vendor site · Typeform27 answers · 33 citations · 12 models
vendor site · CustomerGauge22 answers · 47 citations · 10 models
19 answers · 25 citations · 10 models
18 answers · 33 citations · 9 models
vendor site · Frill18 answers · 20 citations · 10 models
vendor site · Feature Upvote18 answers · 18 citations · 8 models
vendor site · Capterra15 answers · 17 citations · 7 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
31 answers · 10 models
27 answers · 9 models
21 answers · 8 models
21 answers · 9 models
18 answers · 8 models
18 answers · 10 models
14 answers · 9 models
14 answers · 8 models
13 answers · 8 models
13 answers · 6 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best customer feedback and survey platform”, “customer feedback and survey platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| Google parent site Google Forms 17% | 17% | 97 | 1,830,000 | 15,495 | ||||
| Survicate survicate.com | 14% | 61 | 720 | 8 | 23,066 | 0 | 6 | |
| SurveyMonkey surveymonkey.com | 12% | 191 | 165,000 | 2,023 | 1,683,535 | $500 | 106 | 2 |
| Typeform typeform.com | 9% | 124 | 60,500 | 584 | 292,052 | $314 | 33 | |
| Tally tally.so | 9% | 28 | 40,500 | 10,358 | 32,871 | 0 | ||
| SurveySparrow surveysparrow.com | 9% | 45 | 1,900 | 17 | 246,819 | 43 | 1 | |
| Retently retently.com | 7% | 20 | 320 | 24,333 | 5,524 | 1 | ||
| Delighted qualtrics.com | 7% | 37 | 40,500 | 23,375 | 1,028,410 | $21 | 66 | |
| Zonka Feedback zonkafeedback.com | 3% | 58 | 140 | 2 | 56,668 | 0 | 3 | |
| CustomerGauge customergauge.com | 3% | 66 | 210 | 0 | 22,116 | $254 | 17 |
Google's top ten for the two searches hold 15 sites; 4 of them are among the sites the models cited here (g2.com, surveysparrow.com, survicate.com, zonkafeedback.com). The first result for “best customer feedback and survey platform” is surveysparrow.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best customer feedback and survey platform for a small B2B company?”Paraphrase“Which NPS and customer experience survey tool would you recommend to a small business that sells to other businesses?”Comparative“What are the top customer feedback and survey platforms for a small team and how do they differ?”Budget-constrained“What is the best customer feedback and survey platform for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a customer feedback and survey platform. What should we look at?”Negative“Which customer feedback and survey platforms should a small business avoid or be cautious about?”
Claude Haiku 4.5CustomerGaugeDelighted, SurveySparrowChangedagainst: Qualtrics CustomerXMJotform, SurveyMonkey, SurveySparrowGoogle Forms, SurveyMonkey, Typeformno first choiceagainst: Qualtrics CustomerXMagainst: Marker.io, Mopinion, Qualaroo, Qualtrics CustomerXM, SurveyMonkey, Typeform
Four alternatives
Alchemer, SurveyMonkey, Survicate, TypeformTwo alternatives
Google Forms, TypeformTwo alternatives
Jotform, forms.appGPT-5.4 miniSurveyMonkeySurveyMonkeyHeldagainst: DelightedSurveyMonkeyGoogle Formsagainst: Typeformno first choiceagainst: Respondent, SurveyHero, SurveyMonkey, SurveyPop, SurveySparrow
Three alternatives
Alchemer, AskNicely, GetFeedbackOne alternative
Qualtrics CustomerXMFive alternatives
Canny, Delighted, GetFeedback, Qualtrics CustomerXM, SurvicateThree alternatives
Freddy Feedback, Simplesat, SurveyMonkeyGemini 3.5 FlashSurvicateSurvicateHeldagainst: DelightedTallyagainst: TypeformTallyagainst: SurveyMonkey, TypeformSurvicateagainst: Medallia Experience Cloud, Qualtrics CustomerXMagainst: Google Forms, Medallia Experience Cloud, Microsoft Forms, Qualtrics CustomerXM, SurveyMonkey, Typeform
Three alternatives
HubSpot Service Hub, Refiner, TallyThree alternatives
Refiner, Retently, SimplesatFour alternatives
Featurebase, Frill, Hotjar, SurvicateSix alternatives
Canny, Fillout, Frill, Google Forms, Microsoft Forms, YouformFour alternatives
Canny, Retently, SurveyMonkey, TypeformPerplexity SonarSurveySparrowRefinerChangedGoogle FormsGoogle Formsagainst: Typeformno first choiceagainst: Sitejabber
Four alternatives
Canny, HubSpot Service Hub, SurveySensum, TypeformThree alternatives
CustomerGauge, ProProfs Survey Maker, ThermostatFive alternatives
Canny, Hotjar, SurveyMonkey, Survicate, TypeformThree alternatives
Canny, Hotjar, SurveyMonkeyGrok 4.1 FastSurveyMonkeySurveySparrowChangedGoogle Forms, Hotjaragainst: SurvicateGoogle FormsSurveySparrow, Survicateagainst: Alchemer, Google Forms, InMoment, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Typeform
Four alternatives
Google Forms, Survicate, Typeform, Zonka FeedbackFour alternatives
Delighted, Retently, SurveyMonkey, SurvicateTwo alternatives
SurveyMonkey, TypeformFive alternatives
Jotform, Microsoft Forms, SurveyMonkey, SurveyPlanet, TypeformOne alternative
HubSpot's free toolsMistral SmallSurveyMonkey, Zonka FeedbackRetently, SatismeterChangedagainst: CustomerGaugeSurveySparrow, TypeformGoogle Formsno first choiceagainst: Qualtrics CustomerXM, Sitejabber, SurveyMonkey
Two alternatives
QuestionPro, SurveySparrowOne alternative
HubSpot Service HubTwo alternatives
SurveyMonkey, SurvicateFive alternatives
Canny, Hotjar, SoGoSurvey, SurveyMonkey, SurvicateDeepSeek V4 FlashSurveyMonkey, Typeformagainst: CustomerGauge, Medallia Experience Cloud, Qualtrics CustomerXMSurveySparrowChangedagainst: CustomerGauge, Delighted, Qualtrics CustomerXM, SurveyMonkeyGoogle Forms, Tallyagainst: SurveyMonkeyTallyagainst: SurveyMonkeyno first choiceagainst: Delighted, GetFeedback Direct, Qualtrics CustomerXMagainst: Google Forms, Medallia Experience Cloud, Pinecone Research, Qualtrics CustomerXM, SurveyMonkey, SurveySparrow, Swagbucks, Typeform
Four alternatives
Jotform, Refiner, SurveySparrow, Zonka FeedbackOne alternative
Zonka FeedbackFour alternatives
Jotform, Refiner, SurveySparrow, TypeformThree alternatives
Google Forms, ProProfs Survey Maker, TypeformOne alternative
HubSpot Service HubLlama 4 MaverickDelightedno first choiceChangedno first choiceGoogle Formsno first choiceagainst: Qualtrics CustomerXMnothing named
One alternative
SurveyMonkeyTwo alternatives
Frill, SogolyticsQwen 3.7 FlashTypeformDelightedChangedTally, TypeformTallyagainst: SurveyMonkey, Typeformno first choiceagainst: LimeSurvey, Qualtrics CustomerXM, SurveyMonkey
Four alternatives
Delighted, Hotjar, HubSpot Surveys, TallyThree alternatives
HubSpot Service Hub, Qualaroo, TallyFour alternatives
Google Forms, Jotform, SurveySparrow, SurvicateFive alternatives
Google Forms, LimeSurvey, ProProfs Survey Maker, SurveyPlanet, SurveySparrowSix alternatives
Delighted, Pendo, Qualtrics On-demand, SurveyMonkey, Tally, TypeformKimi K2AskNicely, Survicateagainst: CustomerGaugeRetentlyChangedagainst: AskNicely, CustomerGauge, Delighted, Medallia Experience Cloud, Qualtrics CustomerXMJotform, Typeformagainst: PendoGoogle Formsagainst: SurveyMonkeyHotjar, Typeform, Zendeskagainst: Lattice, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Verint
Two alternatives
Refiner, TypeformThree alternatives
Hotjar, Promoter.io, SurveyMonkeyFour alternatives
Canny, Delighted, Google Forms, HotjarSix alternatives
Jotform, Microsoft Forms, SurveySparrow, Tally, Typeform, Zoho SurveyGLM 4.7 FlashXSurvicate, Zonka Feedbackagainst: CustomerGaugeSurvicateChangedagainst: CustomerGaugeTally FormsGoogle Formsno first choicenothing named
Three alternatives
HubSpot Service Hub, SurveyMonkey, TypeformTwo alternatives
HubSpot Service Hub, Zonka FeedbackThree alternatives
Google Forms, SurveyMonkey, TypeformTwo alternatives
Canny, SurveySparrowMiniMax M2.5TypeformDelightedChangedSurveyMonkeyGoogle Forms, Zoho Surveyno first choiceagainst: Qualtrics CustomerXMagainst: Survey Rewardz, Survey.com, SurveyMonkey
Five alternatives
Frill, Google Forms, HubSpot Forms & Surveys, Retently, SurveyMonkeyThree alternatives
CustomerGauge, Nicereply, RetentlyFive alternatives
Google Forms, Jotform, Refiner, SurveySparrow, TypeformTwo alternatives
SurveySparrow, TallyGPT-6 LunaSurvicateRetentlyChangedagainst: DelightedHotjar, Tallyagainst: SurveyMonkey, TypeformTallyno first choiceagainst: Birdeye, Sitejabber, SurveyMonkey, Typeform
Two alternatives
HubSpot Service Hub, TypeformTwo alternatives
HubSpot Service Hub Professional or Enterprise, SurveyMonkeyThree alternatives
Canny, Google Forms, SurvicateOne alternative
Zoho SurveyMuse Glimmer 30BCustomerGauge, SurveyMonkeyRetentlyChangedagainst: DelightedGoogle FormsGoogle Forms, Tallyagainst: Typeformno first choiceagainst: AskNicely, InMoment, Qualtrics CustomerXM, SurveyMonkey
Three alternatives
GetFeedback, Typeform, Zonka FeedbackTwo alternatives
SpaceForms, ThermostatThree alternatives
SurveyMonkey, SurveySparrow, TypeformFour alternatives
Canny, Hotjar, Jotform, ProProfs Survey MakerBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 10:48 | yes | 9 | 8 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 13:15 | yes | 5 | 5 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 08:32 | yes | 17 | 25 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-10-01 09:19 | yes | 17 | 3 s |
| Direct recommendation | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 09:46 | yes | 24 | 7 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 11:48 | yes | 12 | 8 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 12:44 | yes | 21 | 25 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 07:56 | yes | 5 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 09:03 | no | 0 | 33 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 11:58 | yes | 18 | 23 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 09:40 | yes | 22 | 51 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 12:46 | yes | 16 | 29 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-10-01 09:17 | yes | 3 | 15 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 13:42 | yes | 14 | 19 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 09:20 | no | 0 | 6 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 07:57 | yes | 4 | 4 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 14:03 | yes | 15 | 24 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-10-01 10:46 | yes | 20 | 3 s |
| Paraphrase | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 09:36 | yes | 22 | 6 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 07:44 | yes | 5 | 5 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 11:17 | yes | 22 | 18 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 13:55 | yes | 5 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 12:19 | no | 0 | 28 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 13:01 | yes | 19 | 38 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 13:22 | yes | 25 | 42 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 10:08 | yes | 11 | 34 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-10-01 10:52 | yes | 2 | 23 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 10:12 | yes | 21 | 46 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 09:38 | yes | 9 | 10 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 08:12 | yes | 7 | 11 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 07:24 | yes | 19 | 25 s |
| Comparative | Perplexity Sonar | sonar | 2026-10-01 11:29 | yes | 19 | 8 s |
| Comparative | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 09:48 | yes | 20 | 18 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 07:40 | yes | 15 | 7 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 11:59 | yes | 23 | 29 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 08:40 | yes | 5 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 10:58 | yes | 10 | 42 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 13:48 | yes | 19 | 38 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 12:14 | yes | 25 | 89 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 13:30 | yes | 9 | 13 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-10-01 11:38 | yes | 7 | 23 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 12:13 | yes | 23 | 44 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 11:59 | yes | 9 | 8 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 10:28 | yes | 2 | 3 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 08:45 | yes | 22 | 20 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-10-01 12:59 | yes | 20 | 5 s |
| Budget constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 13:16 | yes | 18 | 5 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 08:34 | yes | 8 | 5 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 12:24 | yes | 24 | 36 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 07:52 | yes | 5 | 4 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 12:58 | yes | 8 | 44 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 13:41 | yes | 10 | 18 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 09:21 | yes | 12 | 22 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 09:11 | yes | 13 | 23 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-10-01 11:56 | yes | 2 | 14 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 08:46 | yes | 13 | 44 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 09:54 | no | 0 | 10 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 10:03 | no | 0 | 7 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 09:57 | yes | 15 | 18 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-10-01 09:50 | yes | 20 | 6 s |
| Scale constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 13:22 | yes | 13 | 8 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 11:47 | no | 0 | 6 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 09:40 | yes | 15 | 40 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 07:36 | yes | 5 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 12:34 | no | 0 | 28 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 10:09 | yes | 9 | 23 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 11:33 | yes | 17 | 43 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 11:54 | no | 0 | 7 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-10-01 08:44 | yes | 3 | 19 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 11:53 | no | 0 | 1 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 08:03 | yes | 18 | 9 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 09:55 | yes | 7 | 8 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 09:19 | yes | 14 | 19 s |
| Negative framing | Perplexity Sonar | sonar | 2026-10-01 11:44 | yes | 18 | 5 s |
| Negative framing | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 11:27 | yes | 23 | 10 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 11:56 | yes | 15 | 6 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 13:05 | yes | 23 | 60 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 11:16 | yes | 5 | 2 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 13:22 | yes | 23 | 50 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 09:26 | yes | 25 | 28 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 11:36 | yes | 25 | 69 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 09:17 | yes | 24 | 28 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-10-01 13:37 | yes | 5 | 20 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 13:59 | yes | 15 | 24 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
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Category-scoped readings
HubSpot read as HubSpot Service Hub
HubSpot (Free Plan) read as HubSpot Service Hub
Medallia read as Medallia Experience Cloud
Qualtrics read as Qualtrics CustomerXM
Qualtrics XM read as Qualtrics CustomerXM
Unresolved, counted raw
Freddy Feedback
HubSpot Forms & Surveys
HubSpot Service Hub Professional or Enterprise
HubSpot Surveys
HubSpot's free tools
Marker.io
Pinecone Research
Qualtrics On-demand
Respondent
SoGoSurvey
Survey Rewardz
Survey.com
SurveyHero
SurveyMonkey Free Plan
SurveyPop
Survicate Free Plan
Swagbucks
Tally Forms
Typeform Free Plan
Youform (youform.com)
Discontinued, still offered
No shut-down product was recommended here.