Every category where a model named SurveyMonkey for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Customer feedback and surveys	Customer	4%	8 of 104	35%	49	criticized challenger
Customer intelligence and data science	GTM data and infrastructure	0%	142 of 158	100%	1	under 10 labels · led by Google Analytics 4 at 16%

Movement

This is the first edition on this tier, so no move can be computed for SurveyMonkey yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated SurveyMonkey across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	1	1	0	2
GPT-5.4 mini	0	2	0	2	4
Gemini 3.5 Flash	0	2	0	3	5
Perplexity Sonar	0	1	0	2	3
Grok 4.1 Fast	1	0	3	1	5
Mistral Small	0	3	1	1	5
DeepSeek V4 Flash	2	0	0	4	6
Llama 4 Maverick	0	1	3	0	4
Qwen 3.7 Flash	0	2	1	2	5
Kimi K2	0	2	0	1	3
GLM 4.7 FlashX	0	1	1	1	3
MiniMax M2.5	1	1	2	1	5

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct23 labels4

Paraphrase12 labels1

Comparative34 labels7not counted in share

Budget-constrained28 labels4

Scale-constrained15 labels1

Negative35 labelsNone

First choiceAlternativeMentionNegative147 labels in all, every segment counted; 10 of the 17 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“SurveyMonkey Enterprise / Alchemer — fastest rollout, familiar UI, lower cost, good for survey ops” DeepSeek V4 Flash · Feedback · scale prompt · first choice

“Consistently recommended as the best balance of ease-of-use and functionality for mid-market teams” MiniMax M2.5 · Feedback · direct prompt · first choice

“For small teams, SurveyMonkey or Typeform; enterprises, demo Qualtrics.” Grok 4.1 Fast · Feedback · comparative prompt · first choice

“Quick, standalone surveys \u2192 SurveyMonkey (all-around)” DeepSeek V4 Flash · Feedback · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Pricing complaints: Forced annual subscriptions, unclear pricing structure... Some reviewers call it a "scam"” MiniMax M2.5 · Feedback · negative prompt · hard negative

“avoid Qualtrics and Medallia (too expensive), SurveyMonkey (too pricey)” GLM 4.7 FlashX · Feedback · negative prompt · hard negative

“Platforms with Significant Red Flags ... SurveyMonkey ... Aggressive paywalling” Kimi K2 · Feedback · negative prompt · hard negative

“Avoid for low budgets: SurveyMonkey (features locked behind higher tiers)” DeepSeek V4 Flash · Feedback · budget prompt · hard negative

Named alongside

The products named in the same answers as SurveyMonkey, over the 146 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and SurveyMonkey was named but was not.

ProductSame answerTook the first choice insteadHead to head

Qualtrics99 of 14625Not in the top three

Typeform91 of 1467Not in the top three

Medallia69 of 14612Not in the top three

Google Forms56 of 14620Not in the top three

Survicate54 of 1468Not in the top three

SurveySparrow41 of 1465Not in the top three

Hotjar36 of 1461Not in the top three

Delighted35 of 1462Not in the top three

Jotform35 of 1461Not in the top three

Zonka Feedback30 of 1462Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named SurveyMonkey. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 26 of the 146 answers that named SurveyMonkey and are not a share of its labels.

Domains cited

typeform.com14

zonkafeedback.com12

timetoreply.com9

getperspective.ai8

guideflow.com8

greatquestion.co7

qualaroo.com6

sprinklr.com6

surveymonkey.comYour site6

thecxlead.com6

Seventy-six of the eighty-two domain citations in answers naming SurveyMonkey came from somebody else's page.

Pages cited

typeform.com/blog/customer-feedback-tools13

timetoreply.com/blog/best-customer-feedback-tools9

guideflow.com/blog/customer-feedback-tools8

zonkafeedback.com/blog/customer-feedback-tools8

getperspective.ai/blog/customer-feedback-management-software-2026-10-platforms-ranked7

greatquestion.co/blog/customer-feedback-tools7

softwaretestinghelp.com/best-customer-feedback-software5

sprinklr.com/blog/customer-feedback-management-tools5

Pages are listed as the models cited them.

Names read as SurveyMonkey

What the judge wrote, as written, with how often. The vendor table decides that these count as SurveyMonkey; a claim can dispute any of them.

SurveyMonkey Enterprise 3SurveyMonkey (Enterprise) 1SurveyMonkey Enterprise / GetFeedback 1

The company

SurveyMonkey.

Website: surveymonkey.com
Headquarters: San Mateo, Canada
Founded: 1999
Ownership: Public, SVMK on Nasdaq

From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when SurveyMonkey's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as SurveyMonkey, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at surveymonkey.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.