Every category where a model named Zonka Feedback for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Customer feedback and surveys	Customer	2%	12 of 104	0%	13	accepted challenger
Customer intelligence and data science	GTM data and infrastructure	0%	124 of 158	0%	1	under 10 labels · led by Google Analytics 4 at 16%
Review and reputation management	Marketing	0%	78 of 103	0%	1	under 10 labels · led by Birdeye at 26%

Movement

This is the first edition on this tier, so no move can be computed for Zonka Feedback yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Zonka Feedback across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Alternative	Mention	Labels
Claude Haiku 4.5	1	2	1	4
GPT-5.4 mini	0	0	0	0
Gemini 3.5 Flash	0	0	0	0
Perplexity Sonar	0	1	0	1
Grok 4.1 Fast	0	1	2	3
Mistral Small	1	0	0	1
DeepSeek V4 Flash	0	0	1	1
Llama 4 Maverick	0	1	2	3
Qwen 3.7 Flash	0	0	1	1
Kimi K2	0	0	0	0
GLM 4.7 FlashX	0	1	0	1
MiniMax M2.5	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct6 labelsNone

Paraphrase9 labels1

Comparative16 labels2not counted in share

Budget-constrained2 labelsNone

Scale-constrained5 labels1

Negative3 labelsNone

First choiceAlternativeMentionNegative41 labels in all, every segment counted; 2 of the 4 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Top picks include Zonka Feedback (omnichannel CX + AI)” Claude Haiku 4.5 · Feedback · comparative prompt · first choice

“🏆 Best Overall: Zonka Feedback” Mistral Small · Feedback · paraphrase prompt · first choice

“Choose Zonka Feedback or Perspective AI if you want broader feedback capture and more action-oriented workflows.” Perplexity Sonar · Feedback · comparative prompt · alternative

“consider ... Typeform/SurveySparrow/Zonka Feedback (for a better balance of features, pricing, and ease of use)” GLM 4.7 FlashX · Feedback · negative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Zonka Feedback, over the 41 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Zonka Feedback was named but was not.

ProductSame answerTook the first choice insteadHead to head

SurveyMonkey30 of 413Not in the top three

Qualtrics26 of 4110Not in the top three

Survicate21 of 417Not in the top three

Typeform20 of 413Not in the top three

Medallia17 of 414Not in the top three

SurveySparrow13 of 412Not in the top three

Delighted13 of 410Not in the top three

CustomerGauge11 of 413Not in the top three

AskNicely11 of 410Not in the top three

InMoment10 of 410Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Zonka Feedback. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 8 of the 41 answers that named Zonka Feedback and are not a share of its labels.

Domains cited

zonkafeedback.comYour site8

customergauge.com4

deeto.com4

guideflow.com4

qualaroo.com4

thecxlead.com4

typeform.com4

enterpret.com3

getperspective.ai3

greatquestion.co3

Thirty-three of the forty-one domain citations in answers naming Zonka Feedback came from somebody else's page.

Pages cited

zonkafeedback.com/blog/customer-feedback-tools5

deeto.com/blog-post/customer-feedback-platforms-compared4

typeform.com/blog/customer-feedback-tools4

greatquestion.co/blog/customer-feedback-tools3

guideflow.com/blog/customer-feedback-tools3

zonkafeedback.com/blog/customer-feedback-software3

customergauge.com/blog/client-feedback-tool2

customergauge.com/what-is-nps-software2

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Zonka Feedback's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Zonka Feedback, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at zonkafeedback.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.