Index › GTM data and infrastructure › September 2026 Edition

Customer intelligence and data science

Asked as “customer analytics and intelligence platform”, and as “customer journey analytics tool”, on behalf of a mid-market B2B company. 50 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.

Standing

Google Analytics 4

Contested

16% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

Small business

Google Analytics 419%ContestedStanding →Mid-market

Google Analytics 416%ContestedThis page Enterprise

Adobe Customer Journey Analytics24%ContestedStanding →

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.

ProductFirst-choice shareNegative rateLabelsQuadrant

Google Analytics 429%31criticized challenger

Segment32%22criticized challenger

Amplitude16%38accepted challenger

PostHog0%16accepted challenger

Mixpanel19%43accepted challenger

Hightouch14%14accepted challenger

Fullstory21%14accepted challenger

mParticle40%10criticized challenger

Show the six products at 0%, ordered by negative rate

Heap33%15criticized challenger

Tealium23%13accepted challenger

Hotjar21%19accepted challenger

Contentsquare8%12accepted challenger

Qualtrics8%12accepted challenger

Pendo0%12accepted challenger

Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Head to head

Google Analytics 4 vs Segment Google Analytics 4 vs Amplitude Segment vs Amplitude

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default

Negative label rate →

Accepted challengerEndorsed leader

0%First-choice share → · lines at 30% share and 25% negative30%

Key

Google Analytics 416%

Segment10%

Amplitude6%

PostHog6%

Mixpanel4%

Hightouch2%

Fullstory2%

mParticle2%

Pendo0%

Hotjar0%

Contentsquare0%

Qualtrics0%

Tealium0%

Heap0%

02What they warned about

Zero of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.

Mixpanel

19%

8 of 43 labels negative · 8 of 12 models · 4 hard negative

“🔴 Mixpanel (HIGH RISK) - November 2025 security breach... Still operating but has lost trust among major enterprise customers” GLM 4.7 FlashX, negative prompt

Google Analytics 4

29%

9 of 31 labels negative · 7 of 12 models · 4 hard negative

“Multiple EU countries (France, Austria) have ruled it violates GDPR due to US data transfers” Kimi K2, negative prompt

Heap

33%

5 of 15 labels negative · 5 of 12 models · 2 hard negative

“Who should avoid them: Teams that don't have a product manager or analyst willing to spend hours defining, cleaning, and filtering the captured data.” Gemini 3.5 Flash, negative prompt

Segment

32%

7 of 22 labels negative · 5 of 12 models · 2 hard negative

“Cost escalates quickly with MTU-based pricing; Identity resolution inconsistencies reported” Kimi K2, negative prompt

03What they cite

Citations exist only for the models that return a source list: four of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

21 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 187 links across 93 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.

zendesk.com

vendor site · Zendesk6 answers · 8 citations · 2 models

cometly.com

vendor site · Cometly6 answers · 7 citations · 2 models

userpilot.com

vendor site · Userpilot6 answers · 6 citations · 2 models

gartner.com

vendor site · Gartner5 answers · 7 citations · 2 models

mixpanel.com

vendor site · Mixpanel5 answers · 5 citations · 3 models

thecxlead.com

4 answers · 6 citations · 2 models

amplitude.com

vendor site · Amplitude4 answers · 5 citations · 2 models

amplifai.com

4 answers · 4 citations · 2 models

contentsquare.com

vendor site · Contentsquare4 answers · 4 citations · 2 models

improvado.io

vendor site · Improvado3 answers · 7 citations · 2 models

cxtoday.com

3 answers · 5 citations · 2 models

cdp.com

3 answers · 4 citations · 2 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

userpilot.com/blog/customer-analytics-platforms

5 answers · 2 models

zendesk.com/service/analytics/customer-analytics-software

5 answers · 2 models

amplifai.com/blog/customer-insights-software

4 answers · 2 models

mixpanel.com/blog/customer-analytics-tools

4 answers · 3 models

blog.uxtweak.com/customer-analytics-software

3 answers · 2 models

cxtoday.com/customer-analytics-intelligence/choosing-a-cx-analytics-platfor…

3 answers · 2 models

gartner.com/reviews/market/customer-data-platforms

3 answers · 2 models

thecxlead.com/tools/best-customer-intelligence-platform

3 answers · 2 models

waitwellsoftware.com/resources/articles/best-customer-analytics-software

3 answers · 2 models

amplitude.com/compare/best-customer-data-platforms

2 answers · 2 models

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.

ModelDirect“What is the best customer analytics and intelligence platform for a mid-market B2B company?”Paraphrase“Which customer journey analytics tool would you recommend to a mid-sized B2B company?”Comparative“What are the top customer analytics platforms and how do they differ?”Budget-constrained“What is the best customer analytics and intelligence platform for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a customer analytics and intelligence platform. What should we look at?”Negative“Which customer analytics platforms should I avoid or be cautious about?”

Claude Haiku 4.5Gainsight

Two alternatives

Crunchbase, Demandbase

against: HubSpot Service HubHubSpot Marketing HubChanged

Three alternatives

Dreamdata, Heap, Mixpanel

Fullstoryagainst: TableauGoogle Analytics 4, Zoho Analytics

Four alternatives

Crazy Egg, Hotjar, Microsoft Power BI, Woopra

no first choiceagainst: Observe.AI

GPT-5.4 miniMicrosoft Dynamics 365 Customer Insights

Three alternatives

6sense, Adobe Real-Time CDP, Salesforce CRM Analytics

AmplitudeChanged

Six alternatives

Adobe Customer Journey Analytics, CSG, CallMiner, Medallia, Mixpanel, Woopra

Amplitude, Mixpanel

Three alternatives

Contentsquare, Fullstory, Heap

against: Google Analytics 4Microsoft Power BI

Four alternatives

Google Analytics 4, HubSpot Marketing Hub, Looker Studio, Small Business Analytics

against: Salesforce Analytics Cloud, Tealiumno first choicenothing named

Gemini 3.5 FlashChurnZero

Eight alternatives

6sense, Hightouch, HockeyStack, HubSpot Breeze Intelligence, Mixpanel, Oliv, PostHog, Vitally

against: Amplitude, GainsightHockeyStackChanged

Three alternatives

Dreamdata, Factors.ai, HubSpot

against: Adobe Marketo Measure, Salesforce Data Cloudno first choice

Eight alternatives

Amperity, Amplitude, Chattermill, Contentsquare, Fullstory, Google Analytics 4, Mixpanel, Segment

against: Adobe AnalyticsPostHog

Three alternatives

Google Analytics 4, Microsoft Clarity, Mixpanel

against: Amplitude, Hotjarno first choiceagainst: Segment, mParticleagainst: Amplitude, Contentsquare, Google Analytics 4, Heap, Mixpanel, Segment, Tableau, Tealium

Perplexity SonarSegment

Five alternatives

ChurnZero, Contentsquare, Hightouch, Outreach, Tealium

Adobe Customer Journey AnalyticsChanged

Four alternatives

Cometly, Fullstory, HubSpot Marketing Hub, Woopra

no first choiceGoogle Analytics 4

Six alternatives

Featurebase, Matomo, Mixpanel, Plausible, PostHog, Quo

no first choiceagainst: Adobe Real-Time CDP, Heap, Hightouch, Klaviyo, Microsoft Clarity, Segment, Supermetrics

Grok 4.1 FastSegment

Two alternatives

Hightouch, ZoomInfo

HubSpot Marketing HubChanged

Four alternatives

Amplitude, Dreamdata, LeadJourney, Mixpanel

Mixpanel

Eight alternatives

Adobe Real-Time CDP, Amplitude, Contentsquare, Heap, Medallia, Pendo, Qualtrics, Salesforce Data Cloud

against: Google Analytics 4Google Analytics 4, HubSpot CRM, Microsoft Clarity

Five alternatives

Amplitude, Hotjar, Mixpanel, PostHog, Woopra

no first choiceagainst: Adobe Real-Time CDP, Amplitude, Google Analytics 4, Mixpanel, Optimove, Salesforce Data Cloud, Segment, Snowflake, Treasure Data, mParticle

Mistral SmallHightouch, Segment

Two alternatives

Planhat, Tealium

HubSpot Marketing Hub, MixpanelChanged

Three alternatives

Adobe Customer Journey Analytics, PostHog, TheyDo

Amplitude, Mixpanel

Nine alternatives

Fullstory, Google Analytics 4, Hotjar, InMoment, Pendo, Qualtrics, Tableau, UXCam, WaitWell

Google Analytics 4

Four alternatives

Amplitude, Hotjar, HubSpot CRM, Mixpanel

no first choiceagainst: Clicky, Google Analytics 4, Heap, Microsoft Clarity, Mixpanel

DeepSeek V4 FlashVitally

Three alternatives

Apollo.io, Planhat, Salesmotion

against: 6sense, Demandbase, Gainsight, ZoomInfoAmplitude, DreamdataChanged

Three alternatives

Gainsight PX, Mixpanel, Pendo

against: Adobe CJA, Fullstory, Glassbox, Heap, Klaviyo, Quantum Metric, Salesforce Data Cloud JourneysAmplitude

Nine alternatives

Contentsquare, Fullstory, Google Analytics 4, Heap, Mixpanel, Pendo, PostHog, Segment, mParticle

against: Adobe AnalyticsGoogle Analytics 4, PostHog

Three alternatives

Microsoft Clarity, Mixpanel, Plausible

against: Hotjarno first choiceagainst: ActionIQ, Adobe Analytics, Amperity, BlueConic, Fullstory, Google Analytics 4, Hotjar, Microsoft Clarity, Mixpanel, Redpoint Global, Segment, Zeta Global, mParticle

Llama 4 Maverickno first choiceAdobe Customer Journey AnalyticsChangedUserpilot

Nine alternatives

Google Analytics 4, Hotjar, InMoment, Mixpanel, Pendo, Qualtrics, Sprout Social, Tableau, UXCam

no first choiceno first choiceagainst: Glew, Google Analytics 4, Hightouch, Klaviyo, Mixpanel

Qwen 3.7 FlashGong, HubSpot, Mixpanel

Seven alternatives

Amplitude, Clari Copilot, Gainsight, Hightouch, PostHog, Segment, Totango

Amplitude, FullstoryChanged

Four alternatives

Mixpanel, PostHog, RudderStack, Segment

Amplitude, Mixpanel

Seven alternatives

Google Analytics 4, Hotjar, Pendo, Statsig, Tealium, Treasure Data, UXCam

PostHog

Three alternatives

Clicky, Google Analytics 4, Microsoft Clarity

against: Amplitude, Fullstory, Hotjar, MixpanelLytics, Segment, mParticle

Six alternatives

Amplitude, HubSpot Business Suite, Microsoft Fabric, Mixpanel, Salesforce Marketing Cloud, Tableau with Customer Insights

against: Brandwatch, Medallia, MonkeyLearn, Qualtrics CoreXM / XM Platform, SurveyMonkey

Kimi K2HubSpot Operations Hub + Breeze AI

Five alternatives

6sense, Amplitude, Avoma, Clari Copilot, Mixpanel

against: GongDreamdataChanged

Four alternatives

Adobe Marketo Measure, Factors.ai, HockeyStack, HubSpot Marketing Hub

against: Adobe Customer Journey Analytics, Google Analytics 4, Smaply, TheyDono first choice

Five alternatives

Amplitude, Contentsquare, Fullstory, Mixpanel, Perspective AI

Google Analytics 4

Four alternatives

HubSpot, Origami, Quo, Zendesk

no first choiceagainst: HubSpot, Medallia, Qualtrics, Segmentagainst: Adobe Analytics, Adobe Real-Time CDP, Amplitude, Anodot, Drift, GetFeedback Direct, Google Analytics 4, Heap, Metabase, Mixpanel, SAP Marketing Cloud, Salesforce Advertising Studio, Salesforce Quip, Segment, Tealium, Treasure Data, mParticle

GLM 4.7 FlashXBuildBetter, Segment

Three alternatives

Enterpret, HubSpot Marketing Hub, Salesforce Data Cloud

HubSpot Marketing HubChanged

Three alternatives

Amplitude, Cometly, Zendesk

no first choice

Six alternatives

Amplitude, Mixpanel, Pendo, Qualtrics, Salesforce Data Cloud, Segment

Google Analytics 4

Three alternatives

Hotjar, Mixpanel, PostHog

no first choiceagainst: Mixpanel

MiniMax M2.5HyperOrbit, Planhat

Three alternatives

Chattermill, Thematic, Unwrap

Adobe Marketo Measure, HubSpot Marketing HubChanged

One alternative

Adobe Customer Journey Analytics

no first choiceGoogle Analytics 4

Three alternatives

Amplitude, Hotjar, Mixpanel

no first choicenothing named

Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record

Seventy-two rows: every prompt, every model, every answer.

Prompt	Model	Version string	Time (UTC)	Searched	Sources	Latency
Direct recommendation	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 02:07	yes	6	7 s
Direct recommendation	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 01:47	yes	5	6 s
Direct recommendation	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 04:59	yes	15	23 s
Direct recommendation	Perplexity Sonar	`sonar`	2026-09-14 23:50	yes	20	5 s
Direct recommendation	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 03:31	yes	0	9 s
Direct recommendation	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 00:01	yes	0	9 s
Direct recommendation	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-14 23:58	yes	0	17 s
Direct recommendation	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 00:39	yes	0	2 s
Direct recommendation	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 00:21	yes	0	29 s
Direct recommendation	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 05:04	yes	0	46 s
Direct recommendation	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 02:20	yes	0	14 s
Direct recommendation	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 00:42	yes	0	25 s
Paraphrase	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 01:47	yes	7	7 s
Paraphrase	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 01:03	yes	3	7 s
Paraphrase	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 03:17	yes	10	18 s
Paraphrase	Perplexity Sonar	`sonar`	2026-09-15 04:53	yes	20	4 s
Paraphrase	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 02:40	yes	0	7 s
Paraphrase	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:56	yes	0	8 s
Paraphrase	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-14 23:40	yes	0	23 s
Paraphrase	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 05:02	yes	0	2 s
Paraphrase	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-14 23:13	no	0	33 s
Paraphrase	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 03:13	yes	0	32 s
Paraphrase	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 00:06	yes	0	43 s
Paraphrase	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 00:42	yes	0	13 s
Comparative	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 02:25	yes	7	8 s
Comparative	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 02:15	yes	5	7 s
Comparative	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 02:29	yes	20	27 s
Comparative	Perplexity Sonar	`sonar`	2026-09-15 00:55	yes	20	8 s
Comparative	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-14 23:15	yes	0	12 s
Comparative	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 00:30	yes	0	6 s
Comparative	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 03:47	yes	0	20 s
Comparative	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-14 23:50	yes	0	2 s
Comparative	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-14 23:59	yes	0	26 s
Comparative	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 04:09	yes	0	19 s
Comparative	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 04:57	yes	0	24 s
Comparative	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 01:35	yes	0	11 s
Budget constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 01:44	yes	14	7 s
Budget constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 02:28	yes	3	5 s
Budget constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 01:32	yes	17	19 s
Budget constrained	Perplexity Sonar	`sonar`	2026-09-15 01:52	yes	20	6 s
Budget constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 03:54	yes	0	8 s
Budget constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 04:28	yes	0	8 s
Budget constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 04:11	yes	0	21 s
Budget constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 02:50	yes	0	1 s
Budget constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 03:10	no	0	35 s
Budget constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 02:58	yes	0	22 s
Budget constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 03:07	yes	0	24 s
Budget constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 04:40	yes	0	26 s
Scale constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 02:36	no	0	6 s
Scale constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 05:05	no	0	14 s
Scale constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 00:04	yes	13	25 s
Scale constrained	Perplexity Sonar	`sonar`	2026-09-15 03:04	yes	20	18 s
Scale constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 05:05	yes	0	7 s
Scale constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 04:54	yes	0	11 s
Scale constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 01:19	yes	0	64 s
Scale constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-14 23:38	yes	0	2 s
Scale constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 00:20	no	0	36 s
Scale constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 00:43	yes	0	59 s
Scale constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 00:43	yes	0	72 s
Scale constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 03:13	yes	0	17 s
Negative framing	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-14 23:33	yes	17	8 s
Negative framing	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-14 23:04	no	0	5 s
Negative framing	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 04:15	yes	14	22 s
Negative framing	Perplexity Sonar	`sonar`	2026-09-15 04:40	yes	20	5 s
Negative framing	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-14 23:23	yes	0	9 s
Negative framing	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 04:08	yes	0	6 s
Negative framing	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 02:37	yes	0	36 s
Negative framing	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 03:29	yes	0	4 s
Negative framing	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 03:13	yes	0	63 s
Negative framing	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 03:54	yes	0	71 s
Negative framing	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-14 23:52	yes	0	28 s
Negative framing	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-14 23:10	yes	0	16 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings

Adobe read as Adobe Customer Journey Analytics

Unresolved, counted raw

Anodot

Audiense

CSG

Conveo

HubSpot Business Suite

HubSpot Operations Hub + Breeze AI

HyperOrbit

Microsoft Customer Data Platform

MonkeyLearn

Plivo CX

Qualtrics CoreXM / XM Platform

SaaSHero

Salesforce

Salesforce Advertising Studio

Salesforce CRM Analytics

Salesforce Quip

Small Business Analytics

Smaply

Tableau with Customer Insights

Discontinued, still offered

No shut-down product was recommended here.

Customer intelligence and data science

By buyer segment

01The standing

Recommended versus criticized

02What they warned about

03What they cite

Sites the answers cite

Pages the answers cite

04How they answered

05The record

Normalization in this category

Also in gtm data and infrastructure