GTM AI Index
Index GTM data and infrastructure › Category 02 of 14 · September 2026 Edition
GTM data and infrastructure · 02 · Product analytics

Product analytics

Asked as “product analytics platform”, and as “product analytics tool”, on behalf of a mid-market B2B software company. 29 first choices recorded across the direct, paraphrase, budget and scale prompts, six models each.
Standing
Amplitude
38% of first choices, but two endorsed leaders sit here: Mixpanel is four points behind on share and eleven points cleaner on negatives.

First-choice share

Recommended versus criticized

Every product with at least 10 labels here, on both axes. Leader at 30% or more of first choices; criticized at 25% or more negative labels. Markers are keyed to the table below.
Negative label rate →
25% negative
30% first choices
Criticized challenger
Criticized default
Accepted challenger
Endorsed leader
01
02
03
04
05
06
0%First-choice share →60%

Full standing

#ProductFirst choicesNegative rateLabelsQuadrant
01Amplitude38%23%35endorsed leader
02Mixpanel34%12%34endorsed leader
03PostHog24%12%34accepted challenger
04Pendo3%16%25accepted challenger
05Heap0%27%22criticized challenger
06Google Analytics 40%56%16criticized challenger

Warned against

A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.

Google Analytics 4
56%
9 of 16 labels negative · 6 of 6 models · 4 hard negative
“I'd avoid this for actual product analytics (as opposed to marketing attribution). Data sampling and cardinality thresholding make funnel and retention numbers unreliable” Claude Opus 5, negative prompt
Heap
27%
6 of 22 labels negative · 5 of 6 models · 1 hard negative
“You should avoid seeking out or signing new contracts ... **Heap Analytics:** ... It no longer exists as a standalone company” Gemini 3.1 Pro, negative prompt
Amplitude
23%
8 of 35 labels negative · 5 of 6 models
“Amplitude only if depth of behavioral analysis is genuinely the bottleneck — otherwise its usage-based pricing tends to outgrow a limited budget fastest” Claude Opus 5, budget prompt
PostHog
12%
4 of 34 labels negative · 4 of 6 models · 1 hard negative
“I would avoid treating that deployment as a supported enterprise offering” GPT-6 Astra, negative prompt

Held under rewording

Whether each model's first choice on the direct prompt survived the paraphrase in this category, under the strict rule.

Claude Opus 5
Held
Claude Opus 4.8
Changed
GPT-6 Astra
Changed
GPT-5.6 Sol
Held
Gemini 3.1 Pro
Changed
Perplexity Sonar Pro
Changed

Noise floor in this category

Flips between the edition run and its calibration repeat (simulated until 12 September 2026). Six prompts per model is a small sample; the index-wide floor is the number to trust.
Claude Opus 5
2 of 4 flipped
Claude Opus 4.8
2 of 4 flipped
GPT-6 Astra
1 of 5 flipped
GPT-5.6 Sol
0 of 5 flipped
Gemini 3.1 Pro
3 of 6 flipped
Perplexity Sonar Pro
2 of 4 flipped

What each model said, prompt by prompt

Six framings of the same buying question, each sent to every model in a fresh session with search on. Bold is the first choice, grey the alternatives, red what the answer argued against. Computed from the raw judge labels.
PromptClaude Opus 5Claude Opus 4.8GPT-6 AstraGPT-5.6 SolGemini 3.1 ProPerplexity Sonar Pro
Direct recommendation
What is the best product analytics platform for a mid-market B2B software company?
Mixpanel
Amplitude, Pendo, PostHog
Amplitude, Mixpanel
Heap, Pendo, PostHog
Amplitude
Mixpanel, Pendo, PostHog
Amplitude
Mixpanel, Pendo, PostHog
Amplitude, Mixpanel
Heap, Pendo, PostHog
Amplitude
Mixpanel, Pendo
Paraphrase
Which product analytics tool would you recommend to a mid-sized B2B software company?
Mixpanel
Gainsight PX, Heap, Pendo, PostHog
against: Amplitude
Amplitude
Mixpanel, PostHog
Mixpanel
Amplitude, Pendo, PostHog
Amplitude
Mixpanel, Pendo, PostHog
Mixpanel
Amplitude, Pendo, PostHog
Pendo
Amplitude, Mixpanel, PostHog
Comparative
What are the top product analytics platforms and how do they differ?
no first choice
Amplitude, Heap, Mixpanel, PostHog
Amplitude, Mixpanel
Heap, PostHog
against: Google Analytics 4
Amplitude, Mixpanel
Fullstory, Heap, Pendo, PostHog
Amplitude
Fullstory, Heap, Mixpanel, Pendo +1
against: Google Analytics 4, Snowplow
Amplitude, Mixpanel
Heap, Pendo, PostHog
Amplitude
Fullstory, Heap, Mixpanel, Pendo +1
against: Google Analytics 4
Budget constrained
What is the best product analytics platform for a company with a limited budget?
PostHog
Mixpanel
against: Amplitude
PostHog
Amplitude, Google Analytics 4, Mixpanel
PostHog
Amplitude
PostHog
Amplitude, Google Analytics 4, Mixpanel
PostHog
Amplitude, Mixpanel
Mixpanel, PostHog
Google Analytics 4
against: Amplitude
Scale constrained
We are a 500 person company evaluating a product analytics platform. What should we look at?
Amplitude, Mixpanel, PostHog
Kubit, Mitzu, Pendo
no first choice
Amplitude, Mixpanel
Heap, Pendo, PostHog
Amplitude, Mixpanel
Contentsquare, Pendo, PostHog
Amplitude
Mixpanel, PostHog
against: Heap
no first choice
Negative framing
Which product analytics platforms should I avoid or be cautious about?
no first choice
Snowplow
against: Amplitude, Google Analytics 4, Heap +8
no first choice
Amplitude, Heap, Matomo, Mixpanel +1
against: Google Analytics 4
no first choice
against: Amplitude, Google Analytics 4, Heap +3
no first choice
against: Adobe Analytics, Amplitude, Fullstory +6
PostHog
Matomo, Piwik PRO, Plausible
against: Adobe Analytics, Amplitude, Contentsquare +5
no first choice
against: Amplitude, Fullstory, Google Analytics 4 +6

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
None. Every name in this category resolved on its own.
Unresolved, counted raw
None awaiting human review.
Discontinued, still offered
No shut-down product was recommended here.

Every prompt and answer

One row per call: the version string exactly as returned, whether the model searched, sources cited, latency and cost. Full answer text is in the responses download on the Data page.
PromptModelVersion stringTime (UTC)SearchedSourcesLatencyCost
Direct recommendationClaude Opus 5claude-opus-52026-09-08 10:15yes3862 s$0.29
Direct recommendationClaude Opus 4.8claude-opus-4-82026-09-08 10:16yes3350 s$0.24
Direct recommendationGPT-6 Astragpt-6-astra2026-09-08 10:18yes536 s$0.33
Direct recommendationGPT-5.6 Solgpt-5.6-sol2026-09-08 10:18yes533 s$0.18
Direct recommendationGemini 3.1 Progemini-3.1-pro-preview2026-09-08 10:17yes645 s$0.06
Direct recommendationPerplexity Sonar Prosonar-pro2026-09-08 10:16yes206 s$0.01
ParaphraseClaude Opus 5claude-opus-52026-09-08 10:19yes3972 s$0.31
ParaphraseClaude Opus 4.8claude-opus-4-82026-09-08 10:20no016 s$0.05
ParaphraseGPT-6 Astragpt-6-astra2026-09-08 10:21yes631 s$0.33
ParaphraseGPT-5.6 Solgpt-5.6-sol2026-09-08 10:21yes536 s$0.22
ParaphraseGemini 3.1 Progemini-3.1-pro-preview2026-09-08 10:20no028 s$0.02
ParaphrasePerplexity Sonar Prosonar-pro2026-09-08 10:20yes175 s$0.01
ComparativeClaude Opus 5claude-opus-52026-09-08 10:22yes2860 s$0.35
ComparativeClaude Opus 4.8claude-opus-4-82026-09-08 10:23yes3850 s$0.25
ComparativeGPT-6 Astragpt-6-astra2026-09-08 10:25yes954 s$0.57
ComparativeGPT-5.6 Solgpt-5.6-sol2026-09-08 10:26yes868 s$0.30
ComparativeGemini 3.1 Progemini-3.1-pro-preview2026-09-08 10:24yes240 s$0.05
ComparativePerplexity Sonar Prosonar-pro2026-09-08 10:23yes2010 s$0.02
Budget constrainedClaude Opus 5claude-opus-52026-09-08 10:27yes4258 s$0.40
Budget constrainedClaude Opus 4.8claude-opus-4-82026-09-08 10:28yes3551 s$0.24
Budget constrainedGPT-6 Astragpt-6-astra2026-09-08 10:29yes333 s$0.33
Budget constrainedGPT-5.6 Solgpt-5.6-sol2026-09-08 10:30yes526 s$0.19
Budget constrainedGemini 3.1 Progemini-3.1-pro-preview2026-09-08 10:29yes1635 s$0.05
Budget constrainedPerplexity Sonar Prosonar-pro2026-09-08 10:28yes205 s$0.01
Scale constrainedClaude Opus 5claude-opus-52026-09-08 10:31yes3162 s$0.27
Scale constrainedClaude Opus 4.8claude-opus-4-82026-09-08 10:31no029 s$0.07
Scale constrainedGPT-6 Astragpt-6-astra2026-09-08 10:33yes538 s$0.35
Scale constrainedGPT-5.6 Solgpt-5.6-sol2026-09-08 10:34yes661 s$0.20
Scale constrainedGemini 3.1 Progemini-3.1-pro-preview2026-09-08 10:32no031 s$0.03
Scale constrainedPerplexity Sonar Prosonar-pro2026-09-08 10:31yes207 s$0.01
Negative framingClaude Opus 5claude-opus-52026-09-08 10:35yes3784 s$0.43
Negative framingClaude Opus 4.8claude-opus-4-82026-09-08 10:36yes3350 s$0.20
Negative framingGPT-6 Astragpt-6-astra2026-09-08 10:37yes637 s$0.29
Negative framingGPT-5.6 Solgpt-5.6-sol2026-09-08 10:39yes873 s$0.32
Negative framingGemini 3.1 Progemini-3.1-pro-preview2026-09-08 10:37yes1341 s$0.05
Negative framingPerplexity Sonar Prosonar-pro2026-09-08 10:36yes208 s$0.02
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