| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| CRM | Revenue operations | 41% | 1 of 71 | 19% | 54 | endorsed leader |
| Lead routing and management | Sales | 9% | 4 of 104 | 12% | 8 | under 10 labels · led by LeadAngel at 32% |
| Territory and quota planning | Revenue operations | 4% | 6 of 103 | 0% | 3 | under 10 labels · led by CaptivateIQ at 30% |
| Customer intelligence and data science | GTM data and infrastructure | 2% | 16 of 158 | 0% | 2 | under 10 labels · led by Google Analytics 4 at 16% |
| Customer success platforms | Customer | 0% | 17 of 69 | 0% | 3 | under 10 labels · led by ChurnZero at 39% |
| Account-based marketing platforms | Marketing | 0% | 40 of 76 | 0% | 1 | under 10 labels · led by AdRoll ABM at 56% |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 1 | 3 | 0 | 5 |
| GPT-5.4 mini | 4 | 0 | 0 | 0 | 4 |
| Gemini 3.5 Flash | 2 | 3 | 0 | 1 | 6 |
| Perplexity Sonar | 3 | 0 | 2 | 0 | 5 |
| Grok 4.1 Fast | 5 | 3 | 0 | 1 | 9 |
| Mistral Small | 1 | 3 | 2 | 2 | 8 |
| DeepSeek V4 Flash | 4 | 1 | 0 | 2 | 7 |
| Llama 4 Maverick | 0 | 1 | 2 | 0 | 3 |
| Qwen 3.7 Flash | 2 | 2 | 0 | 1 | 5 |
| Kimi K2 | 2 | 2 | 0 | 2 | 6 |
| GLM 4.7 FlashX | 5 | 2 | 1 | 1 | 9 |
| MiniMax M2.5 | 1 | 1 | 1 | 1 | 4 |
Verbatim evidence the judge attached to positive labels.
“For most mid-sized B2B companies, HubSpot offers the best combination of sales-marketing alignment, ease of adoption, reasonable total cost of ownership, and scalability” DeepSeek V4 Flash · CRM · paraphrase prompt · first choice
“HubSpot (Customer Platform): Known for exceptional ease of use, rapid deployment, and aligning Sales, Marketing, and Customer Success on a single codebase.” Gemini 3.5 Flash · CRM · scale prompt · first choice
“I'd usually recommend HubSpot CRM if your priority is fast adoption, sales + marketing alignment, and lower implementation friction” GPT-5.4 mini · CRM · paraphrase prompt · first choice
“Start with HubSpot CRM's free plan ... It offers the best combination of lead routing, management, and automation without any cost.” Mistral Small · Lead routing · budget prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“CRMs to Approach with High Caution... HubSpot: Tops lists with 300+ negative G2 reviews (capped), Risk Score 100/100” Grok 4.1 Fast · CRM · negative prompt · hard negative
“HubSpot | 100/100 (Severe) | 12 documented warnings - rapidly escalating bills, aggressive subscription billing” MiniMax M2.5 · CRM · negative prompt · hard negative
“Avoid HubSpot and Salesforce unless you have very specific needs that justify the cost and complexity.” Mistral Small · CRM · negative prompt · hard negative
“automated lead routing ... requires Sales Hub Professional at ~$90–100/user/month — that's expensive if routing is your main need” DeepSeek V4 Flash · Lead routing · budget prompt · soft negative
Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 30 of the 205 answers that named HubSpot CRM and are not a share of its labels.
Eighty of the eighty domain citations in answers naming HubSpot CRM came from somebody else's page.
Pages are listed as the models cited them.
From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when HubSpot CRM's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as HubSpot CRM, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at hubspot.net is approved on the spot, any other address is reviewed by hand.
Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.