Small business▲+4Since September 2026: 4% → 8%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
8%from 4% in September 2026
Inside the floor by 7 pointsRank 5 → 4 of 48
Zoho · 5 categories · RankedBigin by Zoho
56Judge labels
7First choices
3Negative labels
14 / 14Models named it
5Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
9% in CRM for small business buyers
Rank 6 of 64 in the mid-market standing
0 of 14 models made it the first choice on the direct prompt; 12% of its 8 labels there were negative.
By buyer segmentRead the same way at every buyer size.
Small business4 of 51
9%26 labels
accepted challenger
Mid-market6 of 64
2%8 labels
under the label threshold
Enterprisenot named
0%
No model named it for this buyer.
In crm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Bigin by Zoho for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| CRM | Revenue operations | 2% | 6 of 64 | 12% | 8 | under 10 labels · led by HubSpot CRM at 59% | ▼−1Since September 2026: 4% → 3%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Lead routing and management | Sales | 2% | 10 of 111 | 0% | 1 | under 10 labels · led by LeadAngel at 26% | newNew since September 2026: not ranked then, 2% now. |
| Client onboarding platforms | Customer | 0% | 56 of 104 | 0% | 1 | under 10 labels · led by Rocketlane at 47% | |
| Territory and quota planning | Revenue operations | 0% | 80 of 123 | 0% | 1 | under 10 labels · led by CaptivateIQ Planning at 36% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Value selling tools | Sales | 0% | 71 of 116 | 0% | 1 | under 10 labels · led by Minoa at 21% |
Movement
Since September 2026, Bigin by Zoho held within the floor in all five categories: no change cleared 11 points.
Best category · CRM · by segment
Mid-market▼−1Since September 2026: 4% → 3%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.
3%from 4% in September 2026
Inside the floor by 10 pointsRank 6 of 55, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Lead routing | 0% | 2% | newNew since September 2026: not ranked then, 2% now. | New this edition | Rank 10 of 111, unchanged |
| CRM | 4% | 3% | ▼−1Since September 2026: 4% → 3%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 6 of 64, unchanged |
| Client onboarding | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 56 of 104, unchanged |
| Territory planning | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 44 → 80 of 123 |
| Value selling | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 71 of 116, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Bigin by Zoho across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Bigin by Zoho across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 1 | 0 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 1 | 1 | 0 | 2 |
| Grok 4.1 Fast | 0 | 1 | 1 | 1 | 3 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 1 | 0 | 1 | 0 | 2 |
| Kimi K2 | 0 | 1 | 1 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct3 labelsNone
Paraphrase10 labelsNone
Comparative13 labelsNone
Budget-constrained22 labels7
Scale-constrained2 labelsNone
Negative6 labelsNone
First choiceAlternativeMentionNegative56 labels in all, every segment counted; 7 of the 7 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Bigin is the gold standard. It was specifically built by Zoho to serve small businesses” Gemini 3.5 Flash · CRM · budget prompt · first choice
“Best Overall Budget Option: Zoho Bigin” Qwen 3.7 Flash · Lead routing · budget prompt · first choice
“Best low-cost paid option: Zoho Bigin / Zoho CRM — among the cheapest entry points” GPT-5.4 mini · CRM · budget prompt · alternative
“Zoho Bigin offers the best balance of low cost and growth potential” Kimi K2 · CRM · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Scalability issues: Outgrowing forces migration (e.g., Zoho Bigin)” Grok 4.1 Fast · CRM · negative prompt · soft negative
Named alongside
The products named in the same answers as Bigin by Zoho, over the 56 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Bigin by Zoho was named but was not.ShowHide
Named alongside
The products named in the same answers as Bigin by Zoho, over the 56 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Bigin by Zoho was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Bigin by Zoho. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 56 of the 56 answers that named Bigin by Zoho and are not a share of its labels.
Domains cited
forbes.com23
techradar.com18
blog.salesflare.com17
zite.com16
g2.com15
pcmag.com15
uk.pcmag.com15
blog.hubspot.com14
salesforce.com14
capterra.com13
160 of the 160 domain citations in answers naming Bigin by Zoho came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
bigin.com is not in Google's top ten for any of the category's searches. In the answers, Bigin by Zoho takes 2% of first choices and HubSpot CRM takes 59%.ShowHide
Search and answers
bigin.com is not in Google's top ten for any of the category's searches. In the answers, Bigin by Zoho takes 2% of first choices and HubSpot CRM takes 59%.
ShowHideIn search
Google, US estimatesPosition for “crm”
–
not in the top ten
Position for “best crm”
–
not in the top ten
- Searches for its name, Google
- 210 a month (“bigin by zoho”)
- AI search demand for its name, est.
- 33 a month
- Organic visits to its site
- about 1,980 a month
- Searches its site ranks for
- 377 · 26 in the top three
- Sites linking to it
- 2,048
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
2%
rank 6 of 64 in CRM
Segment leader
59%
HubSpot CRM
- First choices
- 7 across its categories
- Named in
- 56 answers
- Its own site cited
- in 56 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on bigin.com
1,179
subdomains included
Content
313
counted in the table below
Documentation
259
Product · Integration
104 · 37
| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 145 | 1 | 2026-08-13 | CRM, Scheduling | |
| Comparison | 65 | 1 | 2026-07-07 | CRM | |
| Case study | 54 | undated | |||
| Template or tool | 34 | undated | CRM | ||
| Glossary or explainer | 9 | 1 | 2026-09-17 | CRM | |
| Webinar or virtual event | 2 | undated | |||
| Conference or event | 2 | undated | |||
| Report or ebook | 1 | undated | |||
| Podcast or video | 1 | undated |
Most recent
- 2026-09-17What is an ai crm glossary or explainer
- 2026-08-13Free lead management software blog
- 2026-07-07Crm vs spreadsheet comparison
- 2026-07-03What is lead nurturing and how to turn a not yet into yes glossary or explainer
- 2026-02-09Vibe coded crm vs saas crm software comparison
- 2026-02-0310 crm best practices for effective customer management 2026 blog
How it is countedHide how it is counted
Every page bigin.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.
Names read as Bigin by Zoho
What the judge wrote, as written, with how often. The vendor table decides that these count as Bigin by Zoho; a claim can dispute any of them.
Bigin by Zoho CRM 4Zoho Bigin 4Zoho Bigin / Zoho CRM 1
Follow Bigin by Zoho
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Zoho is the company behind Bigin by Zoho.ShowHide
The company
Zoho is the company behind Bigin by Zoho.
ShowHideOn record
Company records- Also from Zoho
- Zoho Analytics, Zoho Backstage, Zoho Backstage Lead Retrieval, Zoho Billing, Zoho Bookings, Zoho CPQ, Zoho CRM, Zoho CRM CPQ and 27 more
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Bigin by Zoho's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Bigin by Zoho, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Bigin by Zoho by email, built from the raw record of the edition. It shows:
- where Bigin by Zoho is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Bigin by Zoho, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.