Index › Revenue operations › September 2026 Edition

CRM

Asked as “CRM”, and as “customer relationship management system”, on behalf of a mid-market B2B company. 51 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.

Standing

HubSpot CRM

Clear leader

41% of first choices, clear leader.

ShowinginAll 73 categories →

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

Small business

HubSpot CRM50%Clear leaderStanding →Mid-market

HubSpot CRM41%Clear leaderThis page Enterprise

Salesforce Sales Cloud58%Clear leaderStanding →

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a mid-market B2B company. Ordered by share.

ProductFirst-choice shareNegative rateLabelsQuadrant

HubSpot CRM19%54endorsed leader

HubSpot Sales Hub0%11accepted challenger

Zoho CRM13%54accepted challenger

Salesforce Sales Cloud35%49criticized challenger

Pipedrive9%46accepted challenger

Freshsales10%30accepted challenger

Less Annoying CRM0%11accepted challenger

Nutshell0%11accepted challenger

Show the three products at 0%, ordered by negative rate

Bitrix2420%10accepted challenger

Close8%13accepted challenger

Microsoft Dynamics 365 Sales7%29accepted challenger

Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Head to head

HubSpot CRM vs HubSpot Sales Hub HubSpot CRM vs Zoho CRM HubSpot Sales Hub vs Zoho CRM

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default

Negative label rate →

Accepted challengerEndorsed leader

0%First-choice share → · lines at 30% share and 25% negative60%

Key

HubSpot CRM41%

HubSpot Sales Hub18%

Zoho CRM10%

Salesforce Sales Cloud10%

Pipedrive2%

Freshsales2%

Less Annoying CRM2%

Nutshell2%

Microsoft Dynamics 365 Sales0%

Close0%

Bitrix240%

02What they warned about

Five of twelve models held their first choice under the paraphrase. GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, Qwen 3.7 Flash and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.

Salesforce Sales Cloud

35%

17 of 49 labels negative · 10 of 12 models · 5 hard negative

“**Don't buy Salesforce** unless you're an enterprise with admin expertise and budget for the true TCO.” DeepSeek V4 Flash, negative prompt

HubSpot CRM

19%

10 of 54 labels negative · 8 of 12 models · 3 hard negative

“CRMs to **Approach with High Caution**... **HubSpot**: Tops lists with 300+ negative G2 reviews (capped), Risk Score 100/100” Grok 4.1 Fast, negative prompt

Zoho CRM

13%

7 of 54 labels negative · 7 of 12 models · 3 hard negative

“**Zoho CRM**: 300+ negative G2 reviews... Affordable but frustrating for growing teams.” Grok 4.1 Fast, negative prompt

Pipedrive

4 of 46 labels negative · 4 of 12 models

“Avoid if you have marketing + sales + customer success teams... **Pipedrive** (7/100)” MiniMax M2.5, negative prompt

03What they cite

Citations exist only for the models that return a source list: four of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

17 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 138 links across 86 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.

salesforce.com

vendor site · Salesforce4 answers · 6 citations · 2 models

blog.salesflare.com

vendor site · Salesflare4 answers · 5 citations · 1 model

monday.com

vendor site · Monday.com4 answers · 5 citations · 1 model

hubspot.com

vendor site · HubSpot4 answers · 4 citations · 3 models

pcmag.com

4 answers · 4 citations · 1 model

nutshell.com

vendor site · Nutshell3 answers · 4 citations · 1 model

clickup.com

vendor site · ClickUp3 answers · 3 citations · 1 model

resources.rework.com

vendor site · Rework3 answers · 3 citations · 1 model

superoffice.com

3 answers · 3 citations · 1 model

toolradar.com

3 answers · 3 citations · 1 model

folk.app

vendor site · folk2 answers · 3 citations · 1 model

larksuite.com

2 answers · 3 citations · 2 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

pcmag.com/picks/the-best-crm-software

3 answers · 1 model

resources.rework.com/tools/crm/best-crm-software-2026

3 answers · 1 model

superoffice.com/blog/best-sales-crm

3 answers · 1 model

blog.hubspot.com/sales/crm-examples

2 answers · 1 model

blog.salesflare.com/best-b2b-crm

2 answers · 1 model

business.com/categories/crm-software

2 answers · 1 model

clarify.ai/blog/best-crms-for-b2b-sales-teams

2 answers · 1 model

clickup.com/blog/b2b-crm-software

2 answers · 1 model

g2.com/articles/best-crm-software

2 answers · 1 model

gurussolutions.com/crm-comparison-chart

2 answers · 2 models

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.

ModelDirect“What is the best CRM for a mid-market B2B company?”Paraphrase“Which customer relationship management system would you recommend to a mid-sized B2B company?”Comparative“What are the top CRMs and how do they differ?”Budget-constrained“What is the best CRM for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a CRM. What should we look at?”Negative“Which CRMs should I avoid or be cautious about?”

Claude Haiku 4.5no first choiceno first choiceHeldagainst: Salesforce Sales Cloudno first choiceHubSpot CRM, Zoho CRMno first choicenothing named

GPT-5.4 miniHubSpot Sales Hub, Salesforce Sales Cloud

One alternative

Microsoft Dynamics 365 Sales

HubSpot CRMChanged

Two alternatives

Microsoft Dynamics 365 Sales, Zoho CRM

against: Salesforce Sales CloudHubSpot CRM, Salesforce Sales Cloud

Three alternatives

Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRM

HubSpot CRM

Four alternatives

Freshsales, Pipedrive, Salesforce Free Suite, Zoho CRM

no first choicenothing named

Gemini 3.5 FlashHubSpot CRM

Three alternatives

Pipedrive, Salesforce Sales Cloud, Zoho CRM

HubSpot Sales HubChanged

Three alternatives

Pipedrive, Salesforce Sales Cloud, Zoho CRM

Salesforce Sales Cloud

Four alternatives

HubSpot CRM, Monday Sales CRM, Pipedrive, Zoho CRM

Bigin by Zoho, Zoho CRM

Four alternatives

Freshsales, HubSpot CRM, Less Annoying CRM, Pipedrive

against: Odoo, Salesforce Sales Cloud, SuiteCRMHubSpot CRM, Salesforce Sales Cloud

One alternative

Microsoft Dynamics 365 Sales

against: Act!, ClickUp, Highrise, HubSpot CRM, Keap, Maximizer, Microsoft Dynamics 365 Sales, Monday.com, Notion, Salesforce Sales Cloud, Zoho CRM

Perplexity SonarHubSpot Sales Hub

Four alternatives

Coevera, Freshsales, Salesforce Sales Cloud, Zoho CRM

HubSpot CRMChanged

Four alternatives

Nutshell, Pipedrive, Salesforce Sales Cloud, Zoho CRM

no first choiceHubSpot CRM

Three alternatives

Bigin by Zoho, Freshsales, Zoho CRM

no first choicenothing named

Grok 4.1 FastHubSpot CRM, Pipedrive

Three alternatives

Freshsales, Salesflare, Zoho CRM

against: Salesforce Sales CloudHubSpot CRMChanged

Three alternatives

Nutshell, Pipedrive, Zoho CRM

against: Salesforce Sales Cloudno first choice

Four alternatives

HubSpot CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRM

Zoho CRM

Three alternatives

Bitrix24, HubSpot CRM, Less Annoying CRM

against: PipedriveHubSpot CRM, Salesforce Sales Cloud

Two alternatives

Microsoft Dynamics 365 Sales, Reworkd

against: Bitrix24, Freshsales, HubSpot CRM, Insightly, Kommo, Salesforce Sales Cloud, Zoho CRM

Mistral SmallHubSpot Sales Hub

Three alternatives

Freshsales, Microsoft Dynamics 365 Sales, Salesflare

against: Salesforce Sales CloudSalesflareChanged

Five alternatives

Freshsales, HubSpot CRM, HubSpot Sales Hub, Nutshell, Pipedrive

Salesforce Sales Cloud

Nine alternatives

Bitrix24, ClickUp, EngageBay, HubSpot CRM, Microsoft Dynamics 365 Sales, Monday.com, Pipedrive, Zendesk Sell, Zoho CRM

Zoho CRM

Three alternatives

Bitrix24, EngageBay, Freshsales

against: HubSpot CRMno first choiceagainst: HubSpot CRM, Pipedrive, Salesforce Sales Cloud

DeepSeek V4 FlashHubSpot CRM

Four alternatives

Attio, Pipedrive, Salesflare, Zoho CRM

against: Salesforce Sales CloudHubSpot CRMHeld

Three alternatives

Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRM

against: Salesforce Sales Cloudno first choice

Eight alternatives

Close, Copper, HubSpot CRM, Microsoft Dynamics 365 Sales, Monday Sales CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRM

HubSpot CRM

Four alternatives

Bigin by Zoho, EngageBay, Freshsales, Zoho CRM

Dynamics 365, HubSpot CRM, Salesforce Sales Cloud

One alternative

Zoho CRM

against: Bitrix24, Freshsales, HubSpot CRM, Keap, Salesforce Sales Cloud, Zoho CRM

Llama 4 MaverickCoevera

Three alternatives

Freshsales, NetSuite, Salesflare

CoeveraHeldno first choiceNutshell

Four alternatives

Bitrix24, Freshsales, HubSpot CRM, Zoho CRM

no first choicenothing named

Qwen 3.7 FlashHubSpot Sales Hub

Seven alternatives

Close, Coevera, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRM, Zoho One

HubSpot CRM, HubSpot Sales HubChanged

Five alternatives

Freshsales, Monday.com, Nutshell, Pipedrive, Salesforce Sales Cloud

no first choice

Six alternatives

Close, HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRM

HubSpot CRM

Three alternatives

Bitrix24, Pipedrive, Zoho CRM

against: AgileCRMno first choiceagainst: Act!, GoldMine, HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, SugarCRM, Zoho CRM

Kimi K2HubSpot Sales Hub

Four alternatives

Freshsales, Pipedrive, Salesflare, Zoho CRM

against: Salesforce Sales CloudHubSpot Sales HubHeld

Three alternatives

Pipedrive, Salesforce Sales Cloud, Zoho CRM

no first choice

Five alternatives

HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRM

Freshsales, Zoho CRM

One alternative

Bitrix24

against: HubSpot CRMHubSpot CRM, Salesforce Pro Suite

One alternative

Microsoft Dynamics 365 Sales

against: HubSpot CRM, Keap, Pipedrive, Salesforce Sales Cloud, Zoho CRM

GLM 4.7 FlashXHubSpot CRM

Seven alternatives

Close, Monday.com, Nutshell, Pipedrive, Pipeline CRM, Salesforce Sales Cloud, Zoho CRM

HubSpot CRMHeld

Four alternatives

Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRM

no first choice

Eight alternatives

Attio, Close, Copper, HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRM

HubSpot CRM

Four alternatives

1CRM, Pipedrive, Salesflare, Zoho CRM

no first choiceagainst: HubSpot CRM, Salesforce Sales Cloud, Zoho CRM

MiniMax M2.5HubSpot Sales Hub

Three alternatives

Microsoft Dynamics 365 Sales, NetSuite, Zoho CRM

HubSpot CRM, Salesforce Sales CloudChangedno first choiceBigin by Zoho, Less Annoying CRM

Three alternatives

EngageBay, HubSpot CRM, Zoho CRM

no first choiceagainst: Close, Freshsales, GoHighLevel, HubSpot CRM, Monday.com, Pipedrive, Salesforce Sales Cloud, Zoho CRM, ZoomInfo

Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record

Seventy-two rows: every prompt, every model, every answer.

Prompt	Model	Version string	Time (UTC)	Searched	Sources	Latency
Direct recommendation	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 01:34	no	0	4 s
Direct recommendation	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 01:08	yes	1	4 s
Direct recommendation	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 01:29	yes	22	26 s
Direct recommendation	Perplexity Sonar	`sonar`	2026-09-15 01:24	yes	20	5 s
Direct recommendation	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 03:23	yes	0	7 s
Direct recommendation	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 00:51	yes	0	8 s
Direct recommendation	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 04:45	yes	0	16 s
Direct recommendation	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 00:25	yes	0	1 s
Direct recommendation	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 00:35	yes	0	27 s
Direct recommendation	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-14 23:58	yes	0	32 s
Direct recommendation	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-14 23:01	yes	0	35 s
Direct recommendation	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 00:10	yes	0	12 s
Paraphrase	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 03:30	no	0	4 s
Paraphrase	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 00:32	yes	4	5 s
Paraphrase	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 00:26	yes	12	22 s
Paraphrase	Perplexity Sonar	`sonar`	2026-09-15 00:26	yes	20	6 s
Paraphrase	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 04:04	yes	0	8 s
Paraphrase	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:13	yes	0	8 s
Paraphrase	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-14 23:15	yes	0	27 s
Paraphrase	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 01:34	yes	0	1 s
Paraphrase	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 04:04	yes	0	20 s
Paraphrase	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 04:48	yes	0	30 s
Paraphrase	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 00:50	no	0	27 s
Paraphrase	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 03:03	no	0	8 s
Comparative	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 00:39	yes	8	7 s
Comparative	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 02:44	yes	5	6 s
Comparative	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 04:03	yes	7	19 s
Comparative	Perplexity Sonar	`sonar`	2026-09-15 01:21	yes	20	9 s
Comparative	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 01:30	yes	0	4 s
Comparative	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 02:06	yes	0	6 s
Comparative	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 03:08	yes	0	15 s
Comparative	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 01:30	yes	0	2 s
Comparative	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-14 23:57	yes	0	30 s
Comparative	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 01:54	yes	0	25 s
Comparative	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 02:11	yes	0	54 s
Comparative	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-14 23:35	yes	0	11 s
Budget constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 02:31	no	0	4 s
Budget constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 00:46	yes	1	4 s
Budget constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 01:38	yes	12	22 s
Budget constrained	Perplexity Sonar	`sonar`	2026-09-15 03:33	yes	19	6 s
Budget constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-14 22:55	yes	0	9 s
Budget constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 01:44	yes	0	7 s
Budget constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 01:21	yes	0	21 s
Budget constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-14 23:24	yes	0	2 s
Budget constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 01:01	no	0	30 s
Budget constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-14 23:05	yes	0	31 s
Budget constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 00:09	yes	0	16 s
Budget constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 02:58	yes	0	9 s
Scale constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-14 23:06	no	0	5 s
Scale constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 03:02	no	0	8 s
Scale constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 04:45	yes	9	20 s
Scale constrained	Perplexity Sonar	`sonar`	2026-09-14 23:04	yes	20	8 s
Scale constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 02:00	yes	0	9 s
Scale constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:59	no	0	8 s
Scale constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 01:12	yes	0	23 s
Scale constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 04:36	yes	0	2 s
Scale constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-14 23:18	yes	0	29 s
Scale constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 02:52	yes	0	36 s
Scale constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 02:19	yes	0	14 s
Scale constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 03:30	yes	0	18 s
Negative framing	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 01:10	no	0	3 s
Negative framing	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-14 23:35	no	0	4 s
Negative framing	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 01:57	yes	16	30 s
Negative framing	Perplexity Sonar	`sonar`	2026-09-15 00:33	yes	20	5 s
Negative framing	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 01:08	yes	0	10 s
Negative framing	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 04:12	yes	0	10 s
Negative framing	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 00:48	yes	0	67 s
Negative framing	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 05:04	yes	0	2 s
Negative framing	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 03:04	yes	0	41 s
Negative framing	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-14 23:39	yes	0	46 s
Negative framing	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-14 23:06	yes	0	62 s
Negative framing	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-14 22:59	yes	0	19 s

Noise floor in this category

Flips between the edition run and its calibration repeat. Six prompts per model is a small sample; the index-wide floor is the number to trust.

Claude Haiku 4.5

2 of 2 flipped

GPT-5.4 mini

3 of 4 flipped

Gemini 3.5 Flash

5 of 5 flipped

Perplexity Sonar

0 of 3 flipped

Grok 4.1 Fast

4 of 6 flipped

Mistral Small

2 of 4 flipped

DeepSeek V4 Flash

1 of 4 flipped

Llama 4 Maverick

3 of 3 flipped

Qwen 3.7 Flash

3 of 4 flipped

Kimi K2

4 of 4 flipped

GLM 4.7 FlashX

3 of 4 flipped

MiniMax M2.5

3 of 5 flipped

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings

HubSpot read as HubSpot CRM

HubSpot (Free/Starter tiers) read as HubSpot CRM

HubSpot (Smart CRM) read as HubSpot CRM

Oracle read as Oracle Sales

SAP read as SAP Sales Cloud

Salesforce read as Salesforce Sales Cloud

Salesforce (Sales Cloud — Professional or Enterprise) read as Salesforce Sales Cloud

Salesforce (Sales Cloud) read as Salesforce Sales Cloud

Zoho read as Zoho CRM

Unresolved, counted raw

1CRM

AgileCRM

Campaigns by Pipedrive

Highrise

Kommo (amoCRM)

Maximizer

Pipedrive Power

Pipeline CRM

Pipeliner

Reworkd

Salesforce Free Suite

Salesforce Pro Suite

SuperOffice

Discontinued, still offered

No shut-down product was recommended here.

CRM

By buyer segment

01The standing

Recommended versus criticized

02What they warned about

03What they cite

Sites the answers cite

Pages the answers cite

04How they answered

05The record

Noise floor in this category

Normalization in this category

Also in revenue operations