Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 42 → 48 of 48
Salesforce · 9 categories · RankedSalesforce Sales Cloud
305Judge labels
50First choices
96Negative labels
14 / 14Models named it
9Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
65% in CRM for enterprise buyers
Rank 11 of 64 in the mid-market standingcriticized challenger
0 of 14 models made it the first choice on the direct prompt; 26% of its 58 labels there were negative.
What the models named instead of Salesforce Sales Cloud →By buyer segmentAn enterprise product: leader at enterprise, not named at small business or mid-market.
Small business51 of 51
0%41 labels
criticized challenger
Mid-market11 of 64
0%58 labels
criticized challenger
Enterprise1 of 70
65%76 labels
endorsed leader
In crm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Salesforce Sales Cloud for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| CRM | Revenue operations | 0% | 11 of 64 | 26% | 58 | criticized challenger | ▼−10Since September 2026: 10% → 0%, −10 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Field sales tools | Sales | 0% | 31 of 94 | 36% | 14 | criticized challenger | |
| Sales enablement and content | Sales | 0% | 24 of 72 | 17% | 6 | under 10 labels · led by HubSpot Sales Hub at 29% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Sales engagement platforms | Sales | 0% | 27 of 66 | 20% | 5 | under 10 labels · led by Apollo.io at 35% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Lead routing and management | Sales | 0% | 24 of 111 | 25% | 4 | under 10 labels · led by LeadAngel at 26% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Revenue intelligence and forecasting | Sales | 0% | 28 of 76 | 0% | 3 | under 10 labels · led by Clari Copilot at 28% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Territory and quota planning | Revenue operations | 0% | 103 of 123 | 33% | 3 | under 10 labels · led by CaptivateIQ Planning at 36% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Conversational intelligence and call recording | Sales | 0% | 47 of 91 | 0% | 1 | under 10 labels · led by Avoma at 41% | newNew since September 2026: not ranked then, 0% now. |
| Meeting scheduling | Sales | 0% | 35 of 58 | 0% | 1 | under 10 labels · led by Calendly at 36% | newNew since September 2026: not ranked then, 0% now. |
Movement
Since September 2026, Salesforce Sales Cloud held within the floor in all nine categories: no change cleared 11 points.
Best category · CRM · by segment
Mid-market▼−10Since September 2026: 10% → 0%, −10 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 10% in September 2026
Inside the floor by 1 pointRank 4 → 10 of 55
Enterprise▲+4Since September 2026: 60% → 65%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
65%from 60% in September 2026
Inside the floor by 7 pointsRank 1 of 66, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| CRM | 10% | 0% | ▼−10Since September 2026: 10% → 0%, −10 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 4 → 11 of 64 |
| Field sales | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 31 of 94, unchanged |
| Sales enablement | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 73 → 24 of 72 |
| Sales engagement | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 26 → 27 of 66 |
| Lead routing | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 50 → 24 of 111 |
| Revenue intel | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 48 → 28 of 76 |
| Territory planning | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 37 → 103 of 123 |
| Conversation intel | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 47 of 91, unchanged |
| Scheduling | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 35 of 58, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Salesforce Sales Cloud across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Salesforce Sales Cloud across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 2 | 1 | 0 | 4 |
| GPT-5.4 mini | 1 | 3 | 1 | 0 | 5 |
| Gemini 3.5 Flash | 0 | 4 | 0 | 2 | 6 |
| Perplexity Sonar | 0 | 4 | 0 | 1 | 5 |
| Grok 4.1 Fast | 1 | 3 | 0 | 3 | 7 |
| Mistral Small | 1 | 2 | 2 | 3 | 8 |
| DeepSeek V4 Flash | 1 | 2 | 2 | 3 | 8 |
| Llama 4 Maverick | 0 | 1 | 2 | 0 | 3 |
| Qwen 3.7 Flash | 0 | 4 | 1 | 3 | 8 |
| Kimi K2 | 1 | 2 | 3 | 3 | 9 |
| GLM 4.7 FlashX | 0 | 6 | 1 | 1 | 8 |
| MiniMax M2.5 | 0 | 5 | 4 | 2 | 11 |
| GPT-6 Luna | 0 | 3 | 1 | 1 | 5 |
| Muse Glimmer 30B | 1 | 3 | 2 | 2 | 8 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct66 labels21
Paraphrase46 labels16
Comparative77 labels22not counted in share
Budget-constrained29 labels6
Scale-constrained32 labels7
Negative55 labels4not counted in share
First choiceAlternativeMentionNegative305 labels in all, every segment counted; 50 of the 76 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Salesforce Sales Cloud is a strong competitor with a high score, and it's positioned for enterprise customization with AI-driven capabilities and a vast ecosystem” Claude Haiku 4.5 · CRM · comparative prompt · first choice
“Best for large enterprises needing complex customization and scalability... Salesforce leads with the most integrations” Mistral Small · CRM · comparative prompt · first choice
“Market leader with ~20% global market share ... Choose Salesforce if you need maximum customization” Kimi K2 · CRM · comparative prompt · first choice
“Salesforce leads the way in this year's Forrester Wave” Muse Glimmer 30B · CRM · comparative prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Extremely expensive... Steep learning curve, complex setups, and overwhelming for field reps.” Grok 4.1 Fast · Field sales · negative prompt · hard negative
“Avoid Salesforce unless you're an enterprise with dedicated admin resources.” DeepSeek V4 Flash · CRM · negative prompt · hard negative
“Salesforce represents a massive administrative burden... implementations commonly become bloated, confusing, and ultimately abandoned” Gemini 3.5 Flash · CRM · paraphrase prompt · soft negative
“Caveat for Mid-Market: Be wary of the hidden costs. Mid-market companies often struggle with the complexity and implementation fees.” Qwen 3.7 Flash · Field sales · direct prompt · soft negative
Named alongside
The products named in the same answers as Salesforce Sales Cloud, over the 303 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Salesforce Sales Cloud was named but was not.ShowHide
Named alongside
The products named in the same answers as Salesforce Sales Cloud, over the 303 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Salesforce Sales Cloud was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Salesforce Sales Cloud. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 275 of the 303 answers that named Salesforce Sales Cloud and are not a share of its labels.
Domains cited
g2.com91
pipeline.zoominfo.com73
blog.hubspot.com61
forbes.com47
salesforce.comYour site47
spotio.com45
blog.salesflare.com42
technologyadvice.com40
rox.com38
guideflow.com33
470 of the 517 domain citations in answers naming Salesforce Sales Cloud came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
Where Salesforce Sales Cloud stands in Google search beside where it stands in the models' answers.ShowHide
Search and answers
Where Salesforce Sales Cloud stands in Google search beside where it stands in the models' answers.
ShowHideIn search
Google, US estimates- Searches for its name, Google
- 2,900 a month (“salesforce sales cloud”)
- AI search demand for its name, est.
- 119 a month
- Its own site
- It sits on Salesforce's site (salesforce.com), so there are no site figures for it alone
In answers
This editionShare of first choices
0%
rank 11 of 64 in CRM
Segment leader
59%
HubSpot CRM
- First choices
- 50 across its categories
- Named in
- 303 answers
- Its own site cited
- in 275 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as Salesforce Sales Cloud
What the judge wrote, as written, with how often. The vendor table decides that these count as Salesforce Sales Cloud; a claim can dispute any of them.
Salesforce 44Salesforce Agentforce Sales 2Salesforce Sales Cloud + Salesforce Maps 2Agentforce Sales (formerly Salesforce Sales Cloud) 1Salesforce (Agentforce Sales) 1Salesforce (Sales Cloud/Agentforce) 1Salesforce (Standard Edition) 1Salesforce Professional/Enterprise 1Salesforce Sales Cloud (Starter Suite) 1Salesforce Sales Cloud (with Einstein) 1Salesforce Sales Cloud + Maps 1Salesforce Sales Cloud / Revenue Intelligence 1
Follow Salesforce Sales Cloud
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Salesforce is the company behind Salesforce Sales Cloud.ShowHide
The company
Salesforce is the company behind Salesforce Sales Cloud.
ShowHideOn record
Wikidata- Website
- salesforce.com
- Headquarters
- San Francisco, United States
- Founded
- 1999
- Employees
- about 35,000 (2019)
- Ownership
- Public, CRM on New York Stock Exchange
- Also from Salesforce
- Salesforce / Marketing Cloud Next / Agentforce Marketing, Salesforce Agentforce, Salesforce Agentforce / Einstein, Salesforce Agentforce Engagement, Salesforce Agentforce Marketing, Salesforce Agentforce SDR, Salesforce Agentforce Voice, Salesforce Agentforce for Marketing Cloud and 92 more
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase
In its own words
Stated by the vendor, not checked- Positioning
- This isn't your same old sales force automation software. Sales Cloud deploys AI agents across every stage of the deal cycle, driving 30% more revenue and freeing seller time to focus on closing deals.
- For
- sales teams
- Price stated
- Starter Suite $25 USD/User/Month (Billed monthly or annually); Pro Suite $100 USD/User/Month (Billed annually); Core $195 USD/User/Month (Billed annually); Advanced $395 USD/User/Month (Billed annually); Max $550 USD/User/Month (Billed annually) salesforce.com/sales/cloud
- Starting price
- 25 salesforce.com/sales/cloud
- Free plan or trial
- Try Sales Cloud free for 30 days. No credit card, no installations. salesforce.com/sales/cloud
- Customers named
- SiemensUberAsymblEquinoxHero FinCorpThe Real Real
- Not stated on the pages read
- Integrations, certifications, hosting
What Salesforce Sales Cloud's own pages state, read September 28, 2026: salesforce.com/sales/cloud, salesforce.com/crm/cloud-crm, salesforce.com/sales/demos/salesforce-pricing, salesforce.com/tw/editions-pricing/sales-cloud, salesforce.com/sales/demos/salesforce-products. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Salesforce Sales Cloud's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Salesforce Sales Cloud, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Salesforce Sales Cloud by email, built from the raw record of the edition. It shows:
- where Salesforce Sales Cloud is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Salesforce Sales Cloud, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.