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CRM · October 2026 Edition

HubSpot Sales Hub vs Zoho CRM

Five of fourteen models named HubSpot Sales Hub first on the direct prompt; one named Zoho CRM. HubSpot Sales Hub was named by eight of the fourteen models and Zoho CRM by fourteen and HubSpot Sales Hub carries 13 labels and Zoho CRM 61, so the shares are not directly comparable.

HubSpot Sales Hub

accepted challenger

By HubSpot, Cambridge, United States, founded 2006. Named in twenty-two categories this edition.

Zoho CRM

accepted challenger

Named in eighteen categories this edition.

First-choice share23%5%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate0%16%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#3A position in a field of 9; printed, not drawn.
Labels1361A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, HubSpot Sales Hub reading right to left. Rank and label count are printed, not drawn.Salesforce Sales Cloud was named alongside these two in eleven of the fourteen direct answers. HubSpot CRM vs HubSpot Sales Hub · HubSpot CRM vs Zoho CRM · HubSpot Sales Hub vs Freshsales

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the CRM page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
HubSpot Sales HubFirst choices, of fourteen modelsZoho CRM
Direct51
Paraphrase50
Comparative10
Budget-constrained01
Scale-constrained001 against Zoho CRM
Negative009 against Zoho CRM
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, HubSpot Sales Hub and Zoho CRM were named in the same answer 104 times, of the 730 answers naming HubSpot Sales Hub and the 371 naming Zoho CRM. In those answers Zoho CRM took the first choice thirteen times and HubSpot Sales Hub thirty-three.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where HubSpot Sales Hub and Zoho CRM stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
HubSpot Sales Hub Zoho CRM first choice named as an alternative argued againstblank: not namedEach cell is one answer, HubSpot Sales Hub on the left and Zoho CRM on the right.

The direct prompt

The plain question, one answer per model, grouped by where HubSpot Sales Hub and Zoho CRM stood in it.

Both were the first choice

1 of 14 modelsThe answer named them together, and the judge labeled each a first choice.
Kimi K2HubSpot Sales Hub, Zoho CRM

HubSpot Sales Hub first, Zoho CRM an alternative

4 of 14 modelsZoho CRM was named in the answer but not as the choice, or not at all.
GPT-5.4 miniHubSpot Sales Hub alternatives: Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRM
Mistral SmallHubSpot Sales Hub alternatives: Microsoft Dynamics 365 Sales, Pipedrive, SugarCRM
DeepSeek V4 FlashHubSpot Sales Hub alternatives: Pipedrive, Salesforce Sales Cloud, Zoho CRM
GPT-6 LunaHubSpot Sales Hub alternatives: Microsoft Dynamics 365 Sales, Salesforce Sales Cloud

Neither was the first choice, one was named

8 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Coevera, HubSpot CRM alternatives: Pipedrive, Salesforce Sales Cloud, Zoho CRM
Gemini 3.5 FlashHubSpot CRM alternatives: Freshsales, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRM
Perplexity SonarHubSpot CRM alternatives: Freshsales, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRM
Grok 4.20HubSpot CRM alternatives: Salesforce Sales Cloud, Zoho CRM
Qwen 3.7 FlashHubSpot CRM alternatives: Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRM
GLM 4.7 FlashXHubSpot CRM alternatives: Salesforce Sales Cloud, Zoho CRM
MiniMax M2.5HubSpot CRM alternatives: Pipedrive, Salesforce Sales Cloud, Zoho CRM
Muse Glimmer 30Bno first choice alternatives: Coevera, HubSpot Sales Hub, Nutshell CRM, Salesflare, Salesforce Sales Cloud, Zoho CRM

Neither was named

1 of 14 modelsThe answer made no first choice from these two in this category.
Llama 4 Maverickno first choice

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Zoho CRM leads by five points.
Zoho CRM9%#3 of 8
HubSpot Sales Hub4%#– of 8
The full small business standing →
Mid-marketThe figures above
The order flips: HubSpot Sales Hub leads at mid-market.
HubSpot Sales Hub23%#2 of 9
Zoho CRM5%#3 of 9
The full mid-market standing →
Enterprise
Level: the same share of first choices.
HubSpot Sales Hub0%#– of 8
Zoho CRM0%#7 of 8
The full enterprise standing →

What the models said about HubSpot Sales Hub

No label in this category carried a quote.

What the models said about Zoho CRM

No label in this category carried a quote.

Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.