CRM · September 2026 Edition
HubSpot Sales Hub vs Freshsales
Six of twelve models named HubSpot Sales Hub first on the direct prompt; zero named Freshsales. HubSpot Sales Hub was named by eight of the twelve models and Freshsales by twelve and HubSpot Sales Hub carries 11 labels and Freshsales 30, so the shares are not directly comparable.
By HubSpot, Cambridge, United States, founded 2006. Named in sixteen categories this edition.
Named in six categories this edition.
First-choice share18%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate0%10%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#6A position in a field of 11; printed, not drawn.
Labels1130A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, HubSpot Sales Hub reading right to left. Rank and label count are printed, not drawn.Zoho CRM was named alongside these two in eight of the twelve direct answers. HubSpot CRM vs HubSpot Sales Hub · HubSpot CRM vs Freshsales · HubSpot Sales Hub vs Zoho CRM
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the CRM page.
By framing
How many of the twelve models made each the first choice, per way of asking, and how many argued against it.
HubSpot Sales HubFirst choices, of twelve modelsFreshsales
Direct60
Paraphrase30
Comparative00
Budget-constrained01
Scale-constrained00
Negative003 against Freshsales
Bars are first choices, 0 to 12 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to twelve.
Every model, every framing
The seventy-two answers behind the chart above, one cell each: where HubSpot Sales Hub and Freshsales stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | | | ||||
| Gemini 3.5 Flash | | | ||||
| Perplexity Sonar | | | ||||
| Grok 4.1 Fast | | | ||||
| Mistral Small | | | | | ||
| DeepSeek V4 Flash | | | ||||
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | | | | |||
| GLM 4.7 FlashX | ||||||
| MiniMax M2.5 | | |
HubSpot Sales Hub Freshsales first choice named as an alternative argued againstblank: not namedEach cell is one answer, HubSpot Sales Hub on the left and Freshsales on the right.The direct prompt
The plain question, one answer per model, grouped by where HubSpot Sales Hub and Freshsales stood in it.
HubSpot Sales Hub first, Freshsales an alternative
6 of 12 modelsFreshsales was named in the answer but not as the choice, or not at all.GPT-5.4 miniHubSpot Sales Hub, Salesforce Sales Cloud alternatives: Microsoft Dynamics 365 Sales
Perplexity SonarHubSpot Sales Hub alternatives: Coevera, Freshsales, Salesforce Sales Cloud, Zoho CRM
Mistral SmallHubSpot Sales Hub alternatives: Freshsales, Microsoft Dynamics 365 Sales, Salesflare
Qwen 3.7 FlashHubSpot Sales Hub alternatives: Close, Coevera, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRM, Zoho One
Kimi K2HubSpot Sales Hub alternatives: Freshsales, Pipedrive, Salesflare, Zoho CRM
MiniMax M2.5HubSpot Sales Hub alternatives: Microsoft Dynamics 365 Sales, NetSuite, Zoho CRM
Neither was the first choice, one was named
2 of 12 modelsThe answer put something else first and named one of the two as an alternative.Grok 4.1 FastHubSpot CRM, Pipedrive alternatives: Freshsales, Salesflare, Zoho CRM
Llama 4 MaverickCoevera alternatives: Freshsales, NetSuite, Salesflare
Neither was named
4 of 12 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5no first choice
Gemini 3.5 FlashHubSpot CRM alternatives: Pipedrive, Salesforce Sales Cloud, Zoho CRM
DeepSeek V4 FlashHubSpot CRM alternatives: Attio, Pipedrive, Salesflare, Zoho CRM
GLM 4.7 FlashXHubSpot CRM alternatives: Close, Monday.com, Nutshell, Pipedrive, Pipeline CRM, Salesforce Sales Cloud, Zoho CRM
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Level: the same share of first choices.
HubSpot Sales Hub0%#– of 10Freshsales0%#7 of 10Mid-marketThe figures above
HubSpot Sales Hub leads by sixteen points.
HubSpot Sales Hub18%#2 of 11Freshsales2%#6 of 11Enterprise
HubSpot Sales Hub leads by five points.
HubSpot Sales Hub5%#4 of 10Freshsales0%#– of 10What the models said about HubSpot Sales Hub
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. One of one in this category shown.
“1. HubSpot Sales Hub ⭐ Best All-in-One Platform - Best for: Mid-market B2B SaaS companies wanting unified sales, marketing, and service” Kimi K2 · direct prompt · first choice
What the models said about Freshsales
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of five in this category shown.
“14+ Reddit threads about poor support - Tickets going unanswered for weeks” MiniMax M2.5 · negative prompt · hard negative
“Be careful with Freshsales/Freshworks if you need reliable support.” DeepSeek V4 Flash · negative prompt · soft negative
“Others like Insightly, Freshsales: 100+ negatives on workflow/UI” Grok 4.1 Fast · negative prompt · soft negative
“Start with Freshsales if you want the cheapest credible upgrade path with AI and calling built-in.” Kimi K2 · budget prompt · first choice
“Freshsales is another option for mid-market B2B companies wanting industry-specific lead segmentation” Llama 4 Maverick · direct prompt · alternative
Also compared
HubSpot CRM vs HubSpot Sales HubHubSpot CRM vs FreshsalesHubSpot Sales Hub vs Zoho CRMHubSpot Sales Hub vs Salesforce Sales CloudHubSpot Sales Hub vs PipedriveHubSpot Sales Hub vs Less Annoying CRMHubSpot Sales Hub vs NutshellZoho CRM vs FreshsalesSalesforce Sales Cloud vs FreshsalesPipedrive vs FreshsalesFreshsales vs Less Annoying CRMFreshsales vs NutshellAll twenty-eight head-to-head pages and the full CRM standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.