Zero of fourteen models named Freshsales first on the direct prompt; zero named Less Annoying CRM. Freshsales was named by thirteen of the fourteen models and Less Annoying CRM by ten and Freshsales carries 23 labels and Less Annoying CRM 11, so the shares are not directly comparable.
By Freshworks, San Mateo. Named in eight categories this edition.
Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the CRM page.
Across every category in the October 2026 Edition, Freshsales and Less Annoying CRM were named in the same answer eighteen times, of the 124 answers naming Freshsales and the 36 naming Less Annoying CRM. In those answers Less Annoying CRM took the first choice one time and Freshsales one.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | ||||||
| Perplexity Sonar | ||||||
| Grok 4.20 | ||||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | ||||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | ||||||
| MiniMax M2.5 | ||||||
| GPT-6 Luna | ||||||
| Muse Glimmer 30B |
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“HubSpot CRM or Freshsales are excellent starting points due to their balance of features, ease of use, and scalability” Mistral Small · paraphrase prompt · first choice
“highly rated for mid-market teams looking for a fast, modern setup that is more budget-friendly than HubSpot” Gemini 3.5 Flash · direct prompt · alternative
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“For SMBs, consider highly rated alternatives like Less Annoying CRM (minimal complaints)” Grok 4.20 · negative prompt · first choice
“Less Annoying CRM is often recommended as the best option for staying within budget” Mistral Small · budget prompt · first choice
“For simple needs: Less Annoying CRM, Nutshell, or Capsule” Kimi K2 · negative prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.