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CRM · September 2026 Edition

Freshsales vs Less Annoying CRM

Zero of twelve models named Freshsales first on the direct prompt; zero named Less Annoying CRM. Freshsales was named by twelve of the twelve models and Less Annoying CRM by eight and Freshsales carries 30 labels and Less Annoying CRM 11, so the shares are not directly comparable.

Freshsales

accepted challenger

Named in six categories this edition.

Less Annoying CRM

accepted challenger

Named in one category this edition.

First-choice share2%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate10%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#6#7A position in a field of 11; printed, not drawn.
Labels3011A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Freshsales reading right to left. Rank and label count are printed, not drawn.Zoho CRM was named alongside these two in eight of the twelve direct answers. HubSpot CRM vs Freshsales · HubSpot CRM vs Less Annoying CRM · HubSpot Sales Hub vs Freshsales

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the CRM page.

By framing

How many of the twelve models made each the first choice, per way of asking, and how many argued against it.
FreshsalesFirst choices, of twelve modelsLess Annoying CRM
Direct00
Paraphrase00
Comparative00
Budget-constrained11
Scale-constrained00
Negative023 against Freshsales
Bars are first choices, 0 to 12 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to twelve.

Across every category in the September 2026 Edition, Freshsales and Less Annoying CRM were named in the same answer twenty-one times, of the 137 answers naming Freshsales and the 32 naming Less Annoying CRM. In those answers Less Annoying CRM took the first choice two times and Freshsales zero.

Every model, every framing

The seventy-two answers behind the chart above, one cell each: where Freshsales and Less Annoying CRM stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
Freshsales Less Annoying CRM first choice named as an alternative argued againstblank: not namedEach cell is one answer, Freshsales on the left and Less Annoying CRM on the right.

The direct prompt

The plain question, one answer per model, grouped by where Freshsales and Less Annoying CRM stood in it.

Neither was the first choice, one was named

5 of 12 modelsThe answer put something else first and named one of the two as an alternative.
Perplexity SonarHubSpot Sales Hub alternatives: Coevera, Freshsales, Salesforce Sales Cloud, Zoho CRM
Grok 4.1 FastHubSpot CRM, Pipedrive alternatives: Freshsales, Salesflare, Zoho CRM
Mistral SmallHubSpot Sales Hub alternatives: Freshsales, Microsoft Dynamics 365 Sales, Salesflare
Llama 4 MaverickCoevera alternatives: Freshsales, NetSuite, Salesflare
Kimi K2HubSpot Sales Hub alternatives: Freshsales, Pipedrive, Salesflare, Zoho CRM

Neither was named

7 of 12 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5no first choice
GPT-5.4 miniHubSpot Sales Hub, Salesforce Sales Cloud alternatives: Microsoft Dynamics 365 Sales
Gemini 3.5 FlashHubSpot CRM alternatives: Pipedrive, Salesforce Sales Cloud, Zoho CRM
DeepSeek V4 FlashHubSpot CRM alternatives: Attio, Pipedrive, Salesflare, Zoho CRM
Qwen 3.7 FlashHubSpot Sales Hub alternatives: Close, Coevera, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRM, Zoho One
GLM 4.7 FlashXHubSpot CRM alternatives: Close, Monday.com, Nutshell, Pipedrive, Pipeline CRM, Salesforce Sales Cloud, Zoho CRM
MiniMax M2.5HubSpot Sales Hub alternatives: Microsoft Dynamics 365 Sales, NetSuite, Zoho CRM

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Less Annoying CRM leads by two points.
Less Annoying CRM2%#6 of 10
Freshsales0%#7 of 10
The full small business standing →
Mid-marketThe figures above
Level: the same share of first choices.
Freshsales2%#6 of 11
Less Annoying CRM2%#7 of 11
The full mid-market standing →
Enterprise
Level: the same share of first choices.
Freshsales0%#– of 10
Less Annoying CRM0%#– of 10
The full enterprise standing →

What the models said about Freshsales

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of five in this category shown.

“14+ Reddit threads about poor support - Tickets going unanswered for weeks” MiniMax M2.5 · negative prompt · hard negative
“Be careful with Freshsales/Freshworks if you need reliable support.” DeepSeek V4 Flash · negative prompt · soft negative
“Others like Insightly, Freshsales: 100+ negatives on workflow/UI” Grok 4.1 Fast · negative prompt · soft negative
“Start with Freshsales if you want the cheapest credible upgrade path with AI and calling built-in.” Kimi K2 · budget prompt · first choice
“Freshsales is another option for mid-market B2B companies wanting industry-specific lead segmentation” Llama 4 Maverick · direct prompt · alternative

What the models said about Less Annoying CRM

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.

“simpler tools like Pipedrive, Close.com, or Less Annoying CRM tend to result in higher satisfaction” Qwen 3.7 Flash · negative prompt · first choice
“Specifically designed for small teams on a budget, simple and affordable” MiniMax M2.5 · budget prompt · first choice
“Low-complaint alternatives: Less Annoying CRM (1 negative review)” Grok 4.1 Fast · negative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.