HubSpot CRM vs Zoho CRM
Seven of fourteen models named HubSpot CRM first on the direct prompt; one named Zoho CRM. Both were named by all fourteen models and HubSpot CRM carries 60 labels and Zoho CRM 61, so the shares are not directly comparable.
By HubSpot, Cambridge, United States, founded 2006. Named in twenty-one categories this edition.
Named in eighteen categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the CRM page.
By framing
HubSpot CRMFirst choices, of fourteen modelsZoho CRM
Across every category in the October 2026 Edition, HubSpot CRM and Zoho CRM were named in the same answer 200 times, of the 346 answers naming HubSpot CRM and the 371 naming Zoho CRM. In those answers Zoho CRM took the first choice nine times and HubSpot CRM ninety-five.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | | ||
| Grok 4.20 | | | | | | |
| Mistral Small | | | | | | |
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | | | |||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | ||
| GLM 4.7 FlashX | | | | | | |
| MiniMax M2.5 | | | | | ||
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | | | | | |
HubSpot CRM Zoho CRM first choice named as an alternative argued againstblank: not namedEach cell is one answer, HubSpot CRM on the left and Zoho CRM on the right.The direct prompt
HubSpot CRM first, Zoho CRM an alternative
7 of 14 modelsZoho CRM was named in the answer but not as the choice, or not at all.Zoho CRM first, HubSpot CRM not the choice
1 of 14 modelsHubSpot CRM was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
3 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
3 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
HubSpot CRM44%#1 of 8Zoho CRM9%#3 of 8HubSpot CRM59%#1 of 9Zoho CRM5%#3 of 9What the models said about HubSpot CRM
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of five in this category shown.
“Many users report feeling locked into the ecosystem because migrating away from HubSpot is technically difficult and expensive.” Qwen 3.7 Flash · negative prompt · soft negative
“Check the *full* price before committing, especially if you need paid features or have a large marketing-contact list.” GPT-6 Luna · negative prompt · soft negative
“For most mid-market B2B companies, HubSpot is the best starting point due to its modern interface, integrated functionality, and reasonable pricing.” GLM 4.7 FlashX · direct prompt · first choice
“Best for: Companies that want speed, ease of use, and strong marketing/sales alignment. Pros: Extremely easy adoption; excellent UI; scales very well.” Qwen 3.7 Flash · scale prompt · first choice
“HubSpot - a popular CRM choice for small to mid-sized businesses that offers a range of features including marketing and sales tools.” Llama 4 Maverick · paraphrase prompt · first choice
What the models said about Zoho CRM
No label in this category carried a quote.
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.