Customer intelligence and data science · October 2026 Edition
Amplitude vs Gainsight
Three of fourteen models named Amplitude first on the direct prompt; three named Gainsight. Amplitude was named by thirteen of the fourteen models and Gainsight by eleven and Amplitude carries 47 labels and Gainsight 12, so the shares are not directly comparable.
United States. Named in nine categories this edition.
Named in six categories this edition.
First-choice share18%6%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate13%25%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#6A position in a field of 10; printed, not drawn.
Labels4712A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Amplitude reading right to left. Rank and label count are printed, not drawn.Amplitude vs Google Analytics 4 · Amplitude vs Mixpanel · Amplitude vs Segment
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the customer intelligence and data science page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
AmplitudeFirst choices, of fourteen modelsGainsight
Direct332 against Amplitude · 3 against Gainsight
Paraphrase50
Comparative80
Budget-constrained10
Scale-constrained00
Negative004 against Amplitude
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Amplitude and Gainsight stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | | | ||||
| Gemini 3.5 Flash | | | | | ||
| Perplexity Sonar | | |||||
| Grok 4.1 Fast | | | | | ||
| Mistral Small | ||||||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | ||
| MiniMax M2.5 | | | | |||
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | | | |
Amplitude Gainsight first choice named as an alternative argued againstblank: not namedEach cell is one answer, Amplitude on the left and Gainsight on the right.The direct prompt
The plain question, one answer per model, grouped by where Amplitude and Gainsight stood in it.
Amplitude first, Gainsight not the choice
3 of 14 modelsGainsight was named in the answer but not as the choice, or not at all.DeepSeek V4 FlashAmplitude alternatives: BlueConic, HockeyStack, Lerno, Mixpanel, Segment
GLM 4.7 FlashXAmplitude, HockeyStack alternatives: Chattermill, Qualtrics
MiniMax M2.5Amplitude alternatives: Heap, Mixpanel, Segment
Gainsight first, Amplitude not the choice
3 of 14 modelsAmplitude was named in the answer but not as the choice, or not at all.Claude Haiku 4.5Factors.ai, Gainsight alternatives: ChurnZero, Hightouch, HubSpot's Smart CRM, Salesforce Data Cloud
Qwen 3.7 FlashGainsight alternatives: 6sense, Pendo, Segment
Muse Glimmer 30BGainsight, HubSpot Service Hub alternatives: HockeyStack, Microsoft Power BI
Neither was the first choice, one was named
2 of 14 modelsThe answer put something else first and named one of the two as an alternative.Perplexity SonarSegment alternatives: Gainsight, Hightouch
Kimi K2ChurnZero alternatives: 6sense, Amplitude, Totango
Neither was named
6 of 14 modelsThe answer made no first choice from these two in this category.GPT-5.4 miniHightouch alternatives: ActionIQ, Salesforce, Tealium
Gemini 3.5 FlashChurnZero, Vitally alternatives: Dreamdata, HockeyStack, June, Mixpanel, Skalin, Velaris
Grok 4.1 FastSegment alternatives: BlueConic, Hightouch, HubSpot CRM
Mistral SmallSegment alternatives: Chorus by ZoomInfo, Enterpret, Salesforce Data Cloud, ZoomInfo
Llama 4 Maverickno first choice
GPT-6 LunaVitally alternatives: Mixpanel, RudderStack, Segment
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Amplitude leads by four points.
Amplitude4%#5 of 9Gainsight0%#– of 9Mid-marketThe figures above
Amplitude leads by twelve points.
Amplitude18%#1 of 10Gainsight6%#6 of 10Enterprise
The order flips: Gainsight leads at enterprise.
Gainsight9%#3 of 12Amplitude8%#4 of 12What the models said about Amplitude
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of five in this category shown.
“Verdict: Avoid if your team lacks data science resources or if you need quick, non-technical insights.” GLM 4.7 FlashX · negative prompt · hard negative
“Highest concern: Amplitude and Dialpad due to active, substantiated privacy litigation.” Kimi K2 · negative prompt · hard negative
“Amplitude is described as a digital analytics platform that connects product analytics, web analytics, session replay, experimentation, and customer data activation in one place” Muse Glimmer 30B · comparative prompt · first choice
“Amplitude is widely recognized as a top-tier behavioral analytics platform... Choose Amplitude if you want to understand how your users interact with your digital product” GLM 4.7 FlashX · paraphrase prompt · first choice
“Choose Amplitude or Mixpanel if you're a product team focused on understanding feature adoption, funnels, and retention.” DeepSeek V4 Flash · comparative prompt · first choice
What the models said about Gainsight
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of five in this category shown.
“you cannot afford the 6-month implementation times, heavy coding requirements, or dedicated operations teams required by enterprise-level beasts like Gainsight or Adobe Real-Time CDP” Gemini 3.5 Flash · direct prompt · soft negative
“Worth evaluating if you need a broader customer-retention platform and have the resources to implement and manage it.” GPT-6 Luna · direct prompt · soft negative
“The most frequently cited all-around options for mid-market B2B are HubSpot's customer platform ... and Gainsight for customer-success / revenue intelligence.” Muse Glimmer 30B · direct prompt · first choice
“If your primary goal is managing existing relationships, reducing churn, and upselling, Gainsight is the industry standard for B2B companies.” Qwen 3.7 Flash · direct prompt · first choice
“Factors.ai or Gainsight paired with your existing CRM is a strong starting point” Claude Haiku 4.5 · direct prompt · first choice
Also compared
Amplitude vs Google Analytics 4Amplitude vs MixpanelAmplitude vs SegmentAmplitude vs PostHogAmplitude vs HubSpot CRMGoogle Analytics 4 vs GainsightMixpanel vs GainsightSegment vs GainsightPostHog vs GainsightGainsight vs HubSpot CRMAll twenty-one head-to-head pages and the full customer intel standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.