Customer feedback and surveys
Asked as “customer feedback and survey platform”, and as “NPS and customer experience survey tool”, on behalf of a mid-market B2B company. 55 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each.
Standing · first-choice share
24%
Contested · Google Forms 16%
24CustomerGauge16Google Forms09Retently51others
24% of first choices, contested.
Since September 2026↗new leaderNew leader since September 2026: CustomerGauge (22%) replaces Google Forms (15% then, 16% now), 6 points clear, inside the 11-point floor.CustomerGauge leads at 22%, replacing Google Forms, which led at 15% and stands at 16% now: 6 points clear, inside the floor, so the swap reads as unsettled.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small business
Google Forms17%Contested↗new leaderNew leader since September 2026: Google Forms (18%) replaces Survicate (19% then, 14% now), 4 points clear, inside the 11-point floor.Standing →Mid-market
CustomerGauge24%Contested↗new leaderNew leader since September 2026: CustomerGauge (22%) replaces Google Forms (15% then, 16% now), 6 points clear, inside the 11-point floor.This pageEnterprise
Qualtrics CustomerXM41%Clear leader▲+9Since September 2026: 34% → 43%, +9 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Standing →
Google Forms17%Contested↗new leaderNew leader since September 2026: Google Forms (18%) replaces Survicate (19% then, 14% now), 4 points clear, inside the 11-point floor.Standing →Mid-marketCustomerGauge24%Contested↗new leaderNew leader since September 2026: CustomerGauge (22%) replaces Google Forms (15% then, 16% now), 6 points clear, inside the 11-point floor.This pageEnterpriseQualtrics CustomerXM41%Clear leader▲+9Since September 2026: 34% → 43%, +9 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Standing →The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince September 2026
01CustomerGauge24%5%22accepted challenger▲+10Since September 2026: 13% → 22%, +10 points. Inside the 11-point floor: within noise. Read over the models both editions asked.13% → 22%
CustomerGauge24%5%22accepted challenger▲+10Since September 2026: 13% → 22%, +10 points. Inside the 11-point floor: within noise. Read over the models both editions asked.13% → 22%02Google Forms Lab in the set16%18%28accepted challenger▲+2Since September 2026: 15% → 16%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.15% → 16%
Google Forms Lab in the set16%18%28accepted challenger▲+2Since September 2026: 15% → 16%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.15% → 16%03
Retently9%0%11accepted challenger▲+1Since September 2026: 9% → 10%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.9% → 10%
Retently9%0%11accepted challenger▲+1Since September 2026: 9% → 10%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.9% → 10%04
Survicate5%0%25accepted challenger▼−1Since September 2026: 7% → 6%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.7% → 6%
Survicate5%0%25accepted challenger▼−1Since September 2026: 7% → 6%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.7% → 6%05
SurveyMonkey5%26%54criticized challenger▲+2Since September 2026: 4% → 6%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 6%
SurveyMonkey5%26%54criticized challenger▲+2Since September 2026: 4% → 6%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 6%06
SurveySparrow5%0%19accepted challenger▲+1Since September 2026: 5% → 6%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.5% → 6%
SurveySparrow5%0%19accepted challenger▲+1Since September 2026: 5% → 6%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.5% → 6%07
Alchemer5%0%15accepted challenger▲+2Since September 2026: 2% → 4%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 4%
Alchemer5%0%15accepted challenger▲+2Since September 2026: 2% → 4%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 4%08
AskNicely4%0%12accepted challenger▼−2Since September 2026: 4% → 2%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 2%
AskNicely4%0%12accepted challenger▼−2Since September 2026: 4% → 2%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 2%09Qualtrics CustomerXM4%52%54criticized challenger▼−1Since September 2026: 5% → 4%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.5% → 4%
Qualtrics CustomerXM4%52%54criticized challenger▼−1Since September 2026: 5% → 4%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.5% → 4%10
Zonka Feedback2%3%30accepted challenger=heldSince September 2026: 2% → 2%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 2%
Zonka Feedback2%3%30accepted challenger=heldSince September 2026: 2% → 2%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 2%11
Typeform2%35%43criticized challenger▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 2%
Typeform2%35%43criticized challenger▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 2%12
Delighted2%44%18criticized challenger▼−2Since September 2026: 4% → 2%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 2%
Delighted2%44%18criticized challenger▼−2Since September 2026: 4% → 2%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 2%Show the three products at 0%, ordered by negative rate
15
Medallia Experience Cloud0%38%29criticized challenger▼−4Since September 2026: 4% → 0%, −4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 0%
Medallia Experience Cloud0%38%29criticized challenger▼−4Since September 2026: 4% → 0%, −4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 0%13
Hotjar0%8%12accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%
Hotjar0%8%12accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%14
Jotform0%0%10accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%
Jotform0%0%10accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Google Forms is made by Google, whose model Gemini 3.5 Flash is in the set. On the four share prompts that model made it the first choice zero times of 4; the other thirteen models nine times of 52. Lab treatment is defined on the method page; the row is marked, not excluded.
All twenty-eight head-to-head pages: the top eight products, each against each
CustomerGauge vs SurveyMonkeyCustomerGauge vs SurveySparrowCustomerGauge vs AlchemerCustomerGauge vs AskNicelyGoogle Forms vs RetentlyGoogle Forms vs SurvicateGoogle Forms vs SurveyMonkeyGoogle Forms vs SurveySparrowGoogle Forms vs AlchemerGoogle Forms vs AskNicelyRetently vs SurvicateRetently vs SurveyMonkeyRetently vs SurveySparrowRetently vs AlchemerRetently vs AskNicelySurvicate vs SurveyMonkeySurvicate vs SurveySparrowSurvicate vs AlchemerSurvicate vs AskNicelySurveyMonkey vs SurveySparrowSurveyMonkey vs AlchemerSurveyMonkey vs AskNicelySurveySparrow vs AlchemerSurveySparrow vs AskNicelyAlchemer vs AskNicely
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
010203040506070809101112131415Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01CustomerGauge24%
CustomerGauge24%02Google Forms16%
Google Forms16%03Retently9%
Retently9%04Survicate5%
Survicate5%05SurveyMonkey5%
SurveyMonkey5%06SurveySparrow5%
SurveySparrow5%07Alchemer5%
Alchemer5%08AskNicely4%
AskNicely4%09Qualtrics CustomerXM4%
Qualtrics CustomerXM4%10Zonka Feedback2%
Zonka Feedback2%11Typeform2%
Typeform2%12Delighted2%
Delighted2%13Hotjar0%
Hotjar0%14Jotform0%
Jotform0%15Medallia Experience Cloud0%
Medallia Experience Cloud0%What they warned about
Three of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX, MiniMax M2.5 and GPT-6 Luna changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Qualtrics CustomerXM52%
28 of 54 labels negative · 10 of 14 models · 8 hard negative
“Avoid this if you are a small-to-mid-sized business or a startup. It is generally overkill and financially prohibitive for most teams.” GLM 4.7 FlashX, negative prompt
SurveyMonkey26%
14 of 54 labels negative · 10 of 14 models · 6 hard negative
“businesses often migrate away from SurveyMonkey for three critical reasons: Aggressive Cost Scaling... Data Privacy Concerns” Qwen 3.7 Flash, negative prompt
Typeform35%
15 of 43 labels negative · 9 of 14 models · 2 hard negative
“Why to Skip ... not purpose-built for B2B account-level NPS tracking” DeepSeek V4 Flash, paraphrase prompt
Delighted44%
8 of 18 labels negative · 6 of 14 models · 8 hard negative
“Qualtrics officially shut down the Delighted platform on June 30, 2026, so it is no longer an option.” Gemini 3.5 Flash, paraphrase prompt
What they cite
Citations exist only for the models that return a source list: fourteen of the fourteen in this edition, and all six flagship models on the expanded tier.
Sites the answers cite
79 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 1107 links across 277 sites, every framing counted. Ranked by the number of answers carrying the site or page. 2 of the 252 answers across every segment cited this index's own page for the category; the method page measures whether that reading tilts an answer.
vendor site · Guideflow44 answers · 62 citations · 11 models
vendor site · Typeform34 answers · 41 citations · 14 models
vendor site · Chattermill30 answers · 40 citations · 12 models
vendor site · HubSpot28 answers · 29 citations · 12 models
vendor site · Survicate26 answers · 32 citations · 12 models
vendor site · Zonka Feedback25 answers · 32 citations · 11 models
vendor site · SurveySparrow22 answers · 28 citations · 10 models
vendor site · CustomerGauge18 answers · 40 citations · 11 models
vendor site · Feature Upvote18 answers · 18 citations · 8 models
17 answers · 28 citations · 10 models
vendor site · Frill17 answers · 19 citations · 9 models
13 answers · 20 citations · 6 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
33 answers · 11 models
22 answers · 7 models
21 answers · 10 models
18 answers · 8 models
17 answers · 8 models
17 answers · 9 models
14 answers · 10 models
11 answers · 10 models
11 answers · 8 models
10 answers · 8 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best customer feedback and survey platform”, “customer feedback and survey platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| CustomerGauge customergauge.com | 24% | 66 | 210 | 0 | 22,116 | $254 | 17 | |
| Google parent site Google Forms 16% | 16% | 97 | 1,830,000 | 15,495 | ||||
| Retently retently.com | 9% | 20 | 320 | 24,333 | 5,524 | 1 | ||
| Survicate survicate.com | 5% | 61 | 720 | 8 | 23,066 | 0 | 6 | |
| SurveyMonkey surveymonkey.com | 5% | 191 | 165,000 | 2,023 | 1,683,535 | $500 | 106 | 2 |
| SurveySparrow surveysparrow.com | 5% | 45 | 1,900 | 17 | 246,819 | 43 | 1 | |
| Alchemer alchemer.com | 5% | 43 | 8,100 | 1,852 | 133,572 | $178 | 83 | |
| Tally tally.so | 5% | 28 | 40,500 | 10,358 | 32,871 | 0 | ||
| Delighted qualtrics.com Qualtrics CustomerXM 4%, Delighted 2% | 5% | 136 | 40,500 | 23,375 | 1,028,410 | $21 | 66 | |
| AskNicely asknicely.com | 4% | 20 | 1,300 | 4 | 3,070 | 5 |
Google's top ten for the two searches hold 15 sites; 4 of them are among the sites the models cited here (g2.com, surveysparrow.com, survicate.com, zonkafeedback.com). The first result for “best customer feedback and survey platform” is surveysparrow.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best customer feedback and survey platform for a mid-market B2B company?”Paraphrase“Which NPS and customer experience survey tool would you recommend to a mid-sized B2B company?”Comparative“What are the top customer feedback and survey platforms and how do they differ?”Budget-constrained“What is the best customer feedback and survey platform for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a customer feedback and survey platform. What should we look at?”Negative“Which customer feedback and survey platforms should I avoid or be cautious about?”
Claude Haiku 4.5Helplyagainst: Qualtrics CustomerXMPromoter.io, SurveySparrowChangedagainst: Qualtrics CustomerXM, TypeformQualtrics CustomerXMagainst: Google FormsSurveyMonkeyno first choiceagainst: Qualtrics CustomerXM, SurveyMonkey, Typeform
Five alternatives
Alchemer, Perspective AI, SurveySparrow, Survicate, Zonka FeedbackThree alternatives
Medallia Experience Cloud, SurveySparrow, TypeformFour alternatives
Google Forms, SurveySparrow, Typeform, forms.appGPT-5.4 miniQualtrics CustomerXM, SurvicateQualtrics CustomerXMChangedSurveyMonkeyZoho Surveyno first choiceagainst: Block Survey
One alternative
CustomerGaugeTwo alternatives
AskNicely, NicereplyFive alternatives
Delighted, Hotjar, Medallia Experience Cloud, Qualtrics CustomerXM, TypeformThree alternatives
Google Forms, Microsoft Forms, SurveyMonkeyGemini 3.5 FlashCustomerGauge, Survicateagainst: Delighted, GetFeedback, Medallia Experience Cloud, Qualtrics CustomerXMRetentlyChangedagainst: Delighted, Medallia Experience Cloud, Qualtrics CustomerXMno first choiceTallyagainst: SurveyMonkey, TypeformSurvicateagainst: Google Forms, Qualtrics CustomerXM, SurveyMonkey, Typeformagainst: Google Forms, Hotjar, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Typeform
Two alternatives
AskNicely, RefinerThree alternatives
AskNicely, CustomerGauge, SurvicateEleven alternatives
Canny, Delighted, Enterpret, Hotjar, Medallia Experience Cloud, Perspective AI, Qualtrics CustomerXM, Sprig, SurveyMonkey, Typeform, Zonka FeedbackThree alternatives
Fillout, Formbricks, Google FormsFive alternatives
AskNicely, Delighted, Gainsight PX, Pendo, SurveySparrowPerplexity SonarCustomerGaugeCustomerGaugeHeldno first choiceGoogle Formsno first choiceagainst: Sitejabber
Four alternatives
Alchemer, Chattermill, SurveySensum, Zonka FeedbackOne alternative
SurvicateSeven alternatives
Canny, Enterpret, Qualtrics CustomerXM, SurveyMonkey, Thematic, Typeform, UserVoiceFour alternatives
Canny, Hotjar, SurveySparrow, TypeformGrok 4.1 FastSurveyMonkeyagainst: Medallia Experience CloudRetentlyChangedagainst: Delighted, Medallia Experience Cloud, Qualtrics CustomerXMno first choiceGoogle Formsagainst: SurveyMonkey, Typeformno first choiceagainst: CashCrate, Delighted, GetFeedback, Op4G/Slice, Qualtrics CustomerXM, Survey Junkie, SurveyMonkey, Surveytime.io, Typeform
Five alternatives
Alchemer, Canny, Qualtrics CustomerXM, Refiner, Zonka FeedbackThree alternatives
CustomerGauge, SurveySparrow, Zonka FeedbackOne alternative
TallyMistral SmallPerspective AIZonka FeedbackChangedagainst: Qualtrics CustomerXMno first choiceGoogle Formsagainst: Zonka Feedbackno first choiceagainst: Feedier, Nicereply, ProProfs Survey, SmartSurvey, Survio
Three alternatives
CustomerGauge, SurveyMonkey, TypeformOne alternative
RetentlyThree alternatives
Frill, SurveyMonkey, TypeformDeepSeek V4 FlashAlchemeragainst: Qualtrics CustomerXMRetentlyChangedagainst: CustomerGauge, Delighted, Qualtrics CustomerXM, SurveyMonkey, TypeformQualtrics CustomerXMTallyno first choiceagainst: Medallia Experience Cloud, Qualtrics CustomerXMagainst: Qualtrics CustomerXM, SurveyMonkey, SurveyWorld
Three alternatives
CustomerGauge, SurveyMonkey, SurvicateTwo alternatives
Survicate, Zonka FeedbackEight alternatives
Canny, Frill, Google Forms, Medallia Experience Cloud, SurveyMonkey, Survicate, Typeform, UserVoiceFour alternatives
Google Forms, Jotform, SurveySparrow, Zoho SurveySix alternatives
Alchemer, QuestionPro, SurveyMonkey, SurveySparrow, Typeform, Zonka FeedbackLlama 4 MaverickCustomerGaugeCustomerGaugeHeldno first choiceGoogle Forms, SurveySparrow, Zoho Formsno first choiceagainst: GetFeedback, Zendesk
Three alternatives
Qualtrics CustomerXM, SurveyMonkey, Zonka FeedbackFour alternatives
AskNicely, Retently, SurveySensum, Zonka FeedbackOne alternative
JotformQwen 3.7 FlashCustomerGaugeagainst: Qualtrics CustomerXMCustomerGauge, RetentlyChangedagainst: Medallia Experience Cloud, Qualtrics CustomerXMno first choiceagainst: DelightedGoogle Formsagainst: TypeformDelightedagainst: Google Forms, Qualtrics CustomerXMagainst: LimeSurvey, Qualtrics CustomerXM, SurveyMonkey
Three alternatives
GetFeedback, SurveyMonkey, Zonka FeedbackTwo alternatives
SurveySensum, Zonka FeedbackFive alternatives
AskNicely, Qualtrics CustomerXM, Sprig, SurveyMonkey, TypeformOne alternative
JotformTwo alternatives
Alchemer, SurveyMonkeyKimi K2Alchemer, CustomerGaugeagainst: Medallia Experience Cloud, Qualtrics CustomerXMCustomerGauge, RetentlyChangedagainst: Delighted, Medallia Experience Cloud, Qualtrics CustomerXM, Sprinklrno first choiceGoogle Formsno first choiceagainst: Qualtrics CustomerXMagainst: Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Typeform
Two alternatives
Retently, SurveyMonkeyOne alternative
AskNicelyThree alternatives
SurveyMonkey, Survicate, TypeformSix alternatives
Alchemer, GetFeedback, Pendo, SurveyMonkey, SurveySparrow, TypeformGLM 4.7 FlashXCustomerGaugeagainst: Medallia Experience Cloud, Qualtrics CustomerXMSurveySensumChangedagainst: Qualtrics CustomerXMSurveyMonkey, TypeformGoogle Formsagainst: Typeformno first choiceagainst: Delighted, Google Forms, Qualtrics CustomerXM, SurveyMonkey
Three alternatives
Alchemer, Chattermill, Zonka FeedbackOne alternative
CustomerGaugeTen alternatives
Alchemer, AskNicely, Hotjar, HubSpot Service Hub, InMoment, Medallia Experience Cloud, Nicereply, Qualaroo, Qualtrics CustomerXM, SprigThree alternatives
Jotform, SurveyMonkey, SurveySparrowMiniMax M2.5SurveyMonkey, TypeformAskNicely, CustomerGaugeChangedagainst: Qualtrics CustomerXMQualtrics CustomerXMGoogle Forms, SurveySparrowno first choiceagainst: SurveyMonkey
Three alternatives
CustomerGauge, Qualaroo, Zonka FeedbackOne alternative
SurveySparrowThree alternatives
GetFeedback, SurveyMonkey, TypeformTwo alternatives
Typeform, Zoho SurveyGPT-6 LunaAlchemerAskNicelyChangedagainst: Qualtrics CustomerXMno first choiceTallyagainst: Typeformno first choiceagainst: Qualtrics CustomerXM, SurveyMonkey, Typeform
Three alternatives
AskNicely, HubSpot Service Hub, SurveyMonkeyOne alternative
CustomerGaugeEight alternatives
AskNicely, Canny, Hotjar, Medallia Experience Cloud, Qualtrics CustomerXM, SurveyMonkey, Survicate, TypeformTwo alternatives
Google Forms, Zoho SurveyMuse Glimmer 30BCustomerGaugeCustomerGaugeHeldQualtrics CustomerXM, SurveyMonkeyGoogle Formsagainst: Typeformno first choiceagainst: SurveyMonkey, Typeform
Three alternatives
SurveyMonkey, Survicate, Zonka FeedbackFive alternatives
Retently, SurveySensum, Survicate, Velaris, Zonka FeedbackFive alternatives
Medallia Experience Cloud, Survicate, Typeform, Zendesk, Zonka FeedbackThree alternatives
SurveyMonkey, SurveySparrow, TallyBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 09:53 | yes | 9 | 7 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 13:34 | yes | 3 | 6 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 08:42 | yes | 17 | 33 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-10-01 08:40 | yes | 20 | 3 s |
| Direct recommendation | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 08:25 | yes | 23 | 7 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 11:51 | yes | 5 | 6 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 08:18 | yes | 21 | 26 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 10:36 | yes | 5 | 1 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 09:54 | yes | 5 | 26 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 12:58 | yes | 20 | 24 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 08:29 | yes | 20 | 33 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 11:38 | yes | 14 | 22 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-10-01 09:37 | yes | 4 | 20 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 09:50 | yes | 14 | 19 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 08:24 | no | 0 | 5 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 10:02 | yes | 3 | 5 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 08:26 | yes | 17 | 26 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-10-01 12:54 | yes | 20 | 4 s |
| Paraphrase | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 09:21 | yes | 19 | 9 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 07:43 | yes | 5 | 3 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 12:21 | yes | 21 | 23 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 11:23 | yes | 5 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 08:40 | yes | 10 | 21 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 11:48 | yes | 16 | 36 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 08:49 | yes | 21 | 36 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 13:49 | yes | 5 | 19 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-10-01 14:00 | yes | 3 | 18 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 11:26 | yes | 11 | 18 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 10:47 | yes | 17 | 10 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 08:55 | yes | 7 | 9 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 11:33 | yes | 22 | 23 s |
| Comparative | Perplexity Sonar | sonar | 2026-10-01 09:31 | yes | 19 | 5 s |
| Comparative | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 10:23 | yes | 23 | 9 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 12:04 | yes | 14 | 7 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 10:35 | yes | 23 | 39 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 10:55 | yes | 5 | 3 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 12:51 | yes | 20 | 80 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 10:24 | yes | 15 | 23 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 10:10 | yes | 25 | 120 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 13:47 | yes | 9 | 19 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-10-01 08:48 | yes | 8 | 21 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 13:06 | yes | 24 | 35 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 09:26 | yes | 9 | 7 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 13:39 | yes | 3 | 6 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 11:32 | yes | 17 | 23 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-10-01 08:48 | yes | 20 | 4 s |
| Budget constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 13:56 | yes | 24 | 8 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 11:14 | yes | 5 | 4 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 09:34 | yes | 25 | 21 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 12:52 | yes | 5 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 07:25 | yes | 10 | 29 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 09:29 | yes | 9 | 19 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 12:00 | yes | 18 | 99 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 13:32 | yes | 5 | 14 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-10-01 12:15 | yes | 3 | 11 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 14:00 | yes | 13 | 19 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 10:06 | no | 0 | 6 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 11:34 | yes | 6 | 9 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 13:57 | no | 0 | 15 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-10-01 12:45 | yes | 20 | 6 s |
| Scale constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 08:44 | yes | 14 | 7 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 12:05 | no | 0 | 5 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 08:37 | yes | 18 | 26 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 13:15 | yes | 5 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 08:13 | yes | 5 | 30 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 07:51 | yes | 18 | 27 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 12:57 | yes | 12 | 61 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 08:41 | no | 0 | 7 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-10-01 13:31 | yes | 2 | 18 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 13:48 | yes | 13 | 21 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 08:20 | yes | 37 | 12 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 12:00 | yes | 4 | 8 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 08:32 | yes | 24 | 29 s |
| Negative framing | Perplexity Sonar | sonar | 2026-10-01 12:20 | yes | 18 | 4 s |
| Negative framing | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 12:55 | yes | 23 | 10 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 13:24 | yes | 5 | 5 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 09:53 | yes | 25 | 40 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 13:24 | yes | 5 | 2 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 10:06 | yes | 25 | 68 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 10:08 | yes | 25 | 21 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 11:41 | yes | 25 | 80 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 13:35 | yes | 22 | 42 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-10-01 10:38 | yes | 3 | 19 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 10:22 | yes | 20 | 46 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
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Category-scoped readings
HubSpot read as HubSpot Service Hub
Medallia read as Medallia Experience Cloud
Qualtrics read as Qualtrics CustomerXM
Qualtrics XM read as Qualtrics CustomerXM
Zoho read as Zoho Survey
Zonka read as Zonka Feedback
Unresolved, counted raw
Block Survey
CashCrate
FormGrid
HappyOrNot
HubSpot Feedback
Mentimeter
Op4G/Slice
ProProfs Survey
SurveyWorld
Surveytime.io
Survio
Usabilla (by SurveyMonkey)
Discontinued, still offered
No shut-down product was recommended here.