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Customer feedback and surveys · October 2026 Edition

Google Forms vs Survicate

Zero of fourteen models named Google Forms first on the direct prompt; two named Survicate. Google Forms was named by fourteen of the fourteen models and Survicate by twelve and Google Forms carries 28 labels and Survicate 25, so the shares are not directly comparable.

Google Forms

accepted challenger

By Google, Mountain View, California, United States, founded 1998. Named in six categories this edition.

Survicate

accepted challenger

Named in two categories this edition.

First-choice share16%5%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate18%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#4A position in a field of 15; printed, not drawn.
Labels2825A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Google Forms reading right to left. Rank and label count are printed, not drawn.CustomerGauge was named alongside these two in eleven of the fourteen direct answers. CustomerGauge vs Google Forms · CustomerGauge vs Survicate · Google Forms vs Retently

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the customer feedback and surveys page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Google FormsFirst choices, of fourteen modelsSurvicate
Direct02
Paraphrase00
Comparative001 against Google Forms
Budget-constrained90
Scale-constrained012 against Google Forms
Negative002 against Google Forms
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Google Forms and Survicate were named in the same answer twenty-two times, of the 103 answers naming Google Forms and the 62 naming Survicate. In those answers Survicate took the first choice three times and Google Forms five.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Google Forms and Survicate stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Google Forms Survicate first choice named as an alternative argued againstblank: not namedEach cell is one answer, Google Forms on the left and Survicate on the right.

The direct prompt

The plain question, one answer per model, grouped by where Google Forms and Survicate stood in it.

Survicate first, Google Forms not the choice

2 of 14 modelsGoogle Forms was named in the answer but not as the choice, or not at all.
GPT-5.4 miniQualtrics CustomerXM, Survicate alternatives: CustomerGauge
Gemini 3.5 FlashCustomerGauge, Survicate alternatives: AskNicely, Refiner

Neither was the first choice, one was named

3 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Helply alternatives: Alchemer, Perspective AI, SurveySparrow, Survicate, Zonka Feedback
DeepSeek V4 FlashAlchemer alternatives: CustomerGauge, SurveyMonkey, Survicate
Muse Glimmer 30BCustomerGauge alternatives: SurveyMonkey, Survicate, Zonka Feedback

Neither was named

9 of 14 modelsThe answer made no first choice from these two in this category.
Perplexity SonarCustomerGauge alternatives: Alchemer, Chattermill, SurveySensum, Zonka Feedback
Grok 4.20SurveyMonkey alternatives: Alchemer, Canny, Qualtrics CustomerXM, Refiner, Zonka Feedback
Mistral SmallPerspective AI alternatives: CustomerGauge, SurveyMonkey, Typeform
Llama 4 MaverickCustomerGauge alternatives: Qualtrics CustomerXM, SurveyMonkey, Zonka Feedback
Qwen 3.7 FlashCustomerGauge alternatives: GetFeedback, SurveyMonkey, Zonka Feedback
Kimi K2Alchemer, CustomerGauge alternatives: Retently, SurveyMonkey
GLM 4.7 FlashXCustomerGauge alternatives: Alchemer, Chattermill, Zonka Feedback
MiniMax M2.5SurveyMonkey, Typeform alternatives: CustomerGauge, Qualaroo, Zonka Feedback
GPT-6 LunaAlchemer alternatives: AskNicely, HubSpot Service Hub, SurveyMonkey

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Google Forms leads by three points.
Google Forms17%#1 of 14
Survicate14%#2 of 14
The full small business standing →
Mid-marketThe figures above
Google Forms leads by eleven points.
Google Forms16%#2 of 15
Survicate5%#4 of 15
The full mid-market standing →
Enterprise
The order flips: Survicate leads at enterprise.
Survicate2%#6 of 10
Google Forms0%#10 of 10
The full enterprise standing →

What the models said about Google Forms

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of six in this category shown.

“Avoid this for professional customer feedback.” GLM 4.7 FlashX · negative prompt · hard negative
“excellent entry-level tool ... though it lacks advanced features like real-time reporting or customization options” Claude Haiku 4.5 · comparative prompt · soft negative
“you are too large for basic, siloed survey tools (like Google Forms or basic Typeform accounts)” Gemini 3.5 Flash · scale prompt · soft negative
“Start with Google Forms if you have a truly limited budget. It's completely free, has no response limits” Kimi K2 · budget prompt · first choice
“Google Forms is the best customer feedback and survey platform for a company with a limited budget.” Grok 4.20 · budget prompt · first choice
“Google Forms – Best free option, with unlimited responses and basic analytics.” Mistral Small · budget prompt · first choice

What the models said about Survicate

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of three in this category shown.

“If you mean the best fit for most mid-market B2B teams, I'd lean Survicate because it balances capability, speed, and cost better.” GPT-5.4 mini · direct prompt · first choice
“Survicate: Extremely user-friendly, excellent integrations with HubSpot/Salesforce/Zendesk, and highly customizable.” Gemini 3.5 Flash · scale prompt · first choice
“Best Overall for Digital Teams & CRM Sync: Survicate ... widely considered the best overall migration path” Gemini 3.5 Flash · direct prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.