Seven of fourteen models named CustomerGauge first on the direct prompt; three named Alchemer. CustomerGauge was named by thirteen of the fourteen models and Alchemer by nine and CustomerGauge carries 22 labels and Alchemer 15, so the shares are not directly comparable.
Named in three categories this edition.
Named in one category this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the customer feedback and surveys page.
Across every category in the October 2026 Edition, CustomerGauge and Alchemer were named in the same answer eight times, of the 66 answers naming CustomerGauge and the 43 naming Alchemer. In those answers Alchemer took the first choice one time and CustomerGauge five.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | ||||||
| GPT-5.4 mini | ||||||
| Gemini 3.5 Flash | ||||||
| Perplexity Sonar | ||||||
| Grok 4.1 Fast | ||||||
| Mistral Small | ||||||
| DeepSeek V4 Flash | ||||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | ||||||
| MiniMax M2.5 | ||||||
| GPT-6 Luna | ||||||
| Muse Glimmer 30B |
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“may be too heavy and expensive at your stage” DeepSeek V4 Flash · paraphrase prompt · hard negative
“CustomerGauge is the strongest default choice if your goal is to tie feedback directly to account health, churn reduction, and expansion revenue” Perplexity Sonar · direct prompt · first choice
“If your company's priority is deeply linking customer experience to account revenue and growth, invest in CustomerGauge.” Qwen 3.7 Flash · paraphrase prompt · first choice
“CustomerGauge is widely considered the top choice specifically for mid-market and enterprise B2B organizations.” Qwen 3.7 Flash · direct prompt · first choice
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“I'd recommend Alchemer as the best all-around choice — it hits the sweet spot of power and price” DeepSeek V4 Flash · direct prompt · first choice
“My default pick: Alchemer—for a mid-market B2B company that wants more than a basic survey tool” GPT-6 Luna · direct prompt · first choice
“Alchemer offers the best balance of capability and complexity.” Kimi K2 · direct prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.