AI Indexes
GTM AI Index
Index › Products › Zoho CRM › Alternatives · October 2026 Edition
Three categories · what the models named instead

Alternatives to Zoho CRM, as AI models named them

In the October 2026 Edition, 590 of the 756 answers collected in the three categories where Zoho CRM holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
First choices in the 590 answers that did not name Zoho CRM, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

Lead routing and management

Sales. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when Zoho CRM is not its first choice or an alternative in it.
Small businessZoho CRM is #3 of 11 here at 18% of first choices, 37 labels.

Fifty-five of the eighty-four answers did not name Zoho CRM; it was the first choice in twelve. The first choices in those fifty-five answers, seventeen products in all, the eight most named:

9 more in the record.The full small business standing →
Mid-marketZoho CRM is #3 of 11 here at 14% of first choices, 16 labels.

Seventy of the eighty-four answers did not name Zoho CRM; it was the first choice in eight. The first choices in those seventy answers, thirteen products in all, the eight most named:

5 more in the record.The full mid-market standing →
EnterpriseZoho CRM holds 4 labels here, under the 10-label cutoff, so it is unranked.

Eighty-four of the eighty-four answers did not name Zoho CRM; it was the first choice in zero. The first choices in those eighty-four answers, thirteen products in all, the eight most named:

5 more in the record.The full enterprise standing →

CRM

Revenue operations. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when Zoho CRM is not its first choice or an alternative in it.
Small businessZoho CRM is #3 of 8 here at 9% of first choices, 66 labels.

Thirty-four of the eighty-four answers did not name Zoho CRM; it was the first choice in six. The first choices in those thirty-four answers, six products in all:

The full small business standing →
Mid-marketZoho CRM is #3 of 9 here at 5% of first choices, 61 labels.

Forty-three of the eighty-four answers did not name Zoho CRM; it was the first choice in two. The first choices in those forty-three answers, five products in all:

The full mid-market standing →
EnterpriseZoho CRM is #7 of 8 here at 0% of first choices, 28 labels.

Seventy-two of the eighty-four answers did not name Zoho CRM; it was the first choice in zero. The first choices in those seventy-two answers, five products in all:

The full enterprise standing →

Field sales tools

Sales. Six framings, fourteen models, one answer each per buyer segment; an answer counts here when Zoho CRM is not its first choice or an alternative in it.
Small businessZoho CRM is #5 of 9 here at 6% of first choices, 16 labels.

Seventy-one of the eighty-four answers did not name Zoho CRM; it was the first choice in four. The first choices in those seventy-one answers, eleven products in all, the eight most named:

3 more in the record.The full small business standing →
Mid-marketZoho CRM is #6 of 9 here at 4% of first choices, 10 labels.

Seventy-nine of the eighty-four answers did not name Zoho CRM; it was the first choice in two. The first choices in those seventy-nine answers, twelve products in all, the eight most named:

4 more in the record.The full mid-market standing →
EnterpriseZoho CRM holds 3 labels here, under the 10-label cutoff, so it is unranked.

Eighty-two of the eighty-four answers did not name Zoho CRM; it was the first choice in zero. The first choices in those eighty-two answers, twenty-one products in all, the eight most named:

13 more in the record.The full enterprise standing →

How to read this

A category is asked six ways of each of fourteen models on behalf of each buyer segment, so a segment is eighty-four answers. An answer belongs on this page when the judge labeled Zoho CRM neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Zoho CRM only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Zoho CRM's side.

Every answer and every label behind these figures is in the record, sent on request. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Zoho CRM was named by a model, not endorsed by anyone.