Lead routing and management · October 2026 Edition
Zoho CRM vs Default
Zero of fourteen models named Zoho CRM first on the direct prompt; one named Default. Zoho CRM was named by eleven of the fourteen models and Default by nine and both carry 16 labels, so the shares below are directly comparable.
Named in eighteen categories this edition.
Named in three categories this edition.
First-choice share14%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate6%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#3#7A position in a field of 11; printed, not drawn.
Labels1616Equal, which is what makes the shares comparable.
The two percentage rows are drawn on one 0 to 100 track, Zoho CRM reading right to left. Rank and label count are printed, not drawn.LeanData was named alongside these two in ten of the fourteen direct answers. LeadAngel vs Zoho CRM · LeadAngel vs Default · LeanData vs Zoho CRM
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the lead routing and management page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Zoho CRMFirst choices, of fourteen modelsDefault
Direct01
Paraphrase00
Comparative00
Budget-constrained80
Scale-constrained00
Negative001 against Zoho CRM
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Zoho CRM and Default stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | |||||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | ||||||
| Grok 4.20 | | | | |||
| Mistral Small | | |||||
| DeepSeek V4 Flash | | | ||||
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | ||||||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 | | | ||||
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | | | |
Zoho CRM Default first choice named as an alternative argued againstblank: not namedEach cell is one answer, Zoho CRM on the left and Default on the right.The direct prompt
The plain question, one answer per model, grouped by where Zoho CRM and Default stood in it.
Default first, Zoho CRM not the choice
1 of 14 modelsZoho CRM was named in the answer but not as the choice, or not at all.Muse Glimmer 30BDefault, LeanData alternatives: Chili Piper, HubSpot Sales Hub, Salesforce Sales Cloud
Neither was the first choice, one was named
4 of 14 modelsThe answer put something else first and named one of the two as an alternative.Claude Haiku 4.5LeadAngel, LeanData alternatives: Default, HubSpot Sales Hub
Gemini 3.5 FlashChili Piper, LeanData alternatives: Default, HubSpot Sales Hub, RevenueHero, Traction Complete
Grok 4.20HubSpot Sales Hub alternatives: Pipedrive, Salesflare, Zoho CRM
DeepSeek V4 FlashHubSpot Sales Hub alternatives: Chili Piper, Default, LeanData
Neither was named
9 of 14 modelsThe answer made no first choice from these two in this category.GPT-5.4 miniLeanData alternatives: Chili Piper
Perplexity SonarLeadAngel alternatives: HubSpot Sales Hub
Mistral SmallLeadAngel, LeanData alternatives: Chili Piper, HubSpot Sales Hub, RevenueHero
Llama 4 MaverickHubSpot Sales Hub alternatives: Chili Piper, LeadSquared, LeanData
Qwen 3.7 FlashJunction alternatives: LeadReactor, Salesforce LeadScore, Seamless.AI
Kimi K2RevenueHero alternatives: LeadAngel
GLM 4.7 FlashXHubSpot Sales Hub alternatives: Chili Piper, LeanData
MiniMax M2.5LeadAngel alternatives: Chili Piper, LeanData
GPT-6 LunaLeanData, RevenueHero alternatives: Chili Piper, HubSpot Sales Hub
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Zoho CRM leads by eighteen points.
Zoho CRM18%#3 of 11Default0%#– of 11Mid-marketThe figures above
Enterprise
The order flips: Default leads at enterprise.
Default2%#7 of 9Zoho CRM0%#– of 9What the models said about Zoho CRM
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“Avoid using standard CRMs (like basic Salesforce setups or generic CRMs like Pipedrive/Zoho without add-ons)” Qwen 3.7 Flash · negative prompt · hard negative
“Best for budget-conscious teams needing flexible routing... delivering enterprise-grade routing capabilities at small business pricing.” Claude Haiku 4.5 · budget prompt · first choice
What the models said about Default
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Three of four in this category shown.
“Default is repeatedly recommended for mid-market inbound routing + scheduling automation.” Muse Glimmer 30B · direct prompt · first choice
“Positions itself around visual workflows that can combine routing with enrichment, qualification, scheduling, CRM updates, and fallbacks” GPT-6 Luna · comparative prompt · alternative
“Choose Default if you want one platform that integrates easily to handle data enrichment, instantly qualifies forms, escalates leads” Gemini 3.5 Flash · comparative prompt · alternative
Also compared
LeadAngel vs Zoho CRMLeadAngel vs DefaultLeanData vs Zoho CRMLeanData vs DefaultZoho CRM vs HubSpot Sales HubZoho CRM vs Chili PiperZoho CRM vs RevenueHeroZoho CRM vs Salesforce Lead Assignment RulesHubSpot Sales Hub vs DefaultChili Piper vs DefaultRevenueHero vs DefaultDefault vs Salesforce Lead Assignment RulesAll twenty-eight head-to-head pages and the full lead routing standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.