Lead routing and management · September 2026 Edition
Zoho CRM vs Default
Zero of twelve models named Zoho CRM first on the direct prompt; one named Default. Zoho CRM was named by ten of the twelve models and Default by ten and Zoho CRM carries 14 labels and Default 23, so the shares are not directly comparable.
By Zoho Office Suite, India, India, founded 1996. Named in twelve categories this edition.
Named in two categories this edition.
First-choice share5%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate7%13%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#5#8A position in a field of 14; printed, not drawn.
Labels1423A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Zoho CRM reading right to left. Rank and label count are printed, not drawn.LeanData was named alongside these two in nine of the twelve direct answers. LeadAngel vs Zoho CRM · LeadAngel vs Default · LeanData vs Zoho CRM
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the lead routing and management page.
By framing
How many of the twelve models made each the first choice, per way of asking, and how many argued against it.
Zoho CRMFirst choices, of twelve modelsDefault
Direct01
Paraphrase00
Comparative00
Budget-constrained301 against Default
Scale-constrained00
Negative001 against Zoho CRM · 2 against Default
Bars are first choices, 0 to 12 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to twelve.
Every model, every framing
The seventy-two answers behind the chart above, one cell each: where Zoho CRM and Default stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | | | ||||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | ||||
| Grok 4.1 Fast | | | | |||
| Mistral Small | | | | | ||
| DeepSeek V4 Flash | | | | | ||
| Llama 4 Maverick | | |||||
| Qwen 3.7 Flash | ||||||
| Kimi K2 | | | | | ||
| GLM 4.7 FlashX | | | ||||
| MiniMax M2.5 |
Zoho CRM Default first choice named as an alternative argued againstblank: not namedEach cell is one answer, Zoho CRM on the left and Default on the right.The direct prompt
The plain question, one answer per model, grouped by where Zoho CRM and Default stood in it.
Default first, Zoho CRM not the choice
1 of 12 modelsZoho CRM was named in the answer but not as the choice, or not at all.DeepSeek V4 FlashDefault, LeadAngel alternatives: Chili Piper, HubSpot Sales Hub, RevenueHero, Salesforce Lead Assignment Rules
Neither was the first choice, one was named
4 of 12 modelsThe answer put something else first and named one of the two as an alternative.Claude Haiku 4.5HubSpot Operations Hub, LeanData alternatives: Chili Piper, Default, Distribution Engine, LeadAngel
Gemini 3.5 FlashChili Piper, LeanData alternatives: Default, Distribution Engine, HubSpot Operations Hub, Kubaru, RevenueHero
Mistral SmallChili Piper, LeadAngel, LeanData alternatives: Default
Llama 4 MaverickLeadAngel alternatives: Copper, Freshsales, HubSpot Sales Hub, Zoho CRM
Neither was named
7 of 12 modelsThe answer made no first choice from these two in this category.GPT-5.4 miniChili Piper alternatives: LeanData, Revenue.io
Perplexity SonarLeadAngel alternatives: Chili Piper, HubSpot Routing, LeanData
Grok 4.1 FastLeanData alternatives: Chili Piper, HubSpot Workflows, LeadAngel
Qwen 3.7 FlashRoundRobin.io alternatives: HubSpot Operations Hub, Outreach, Replicant, Salesforce Einstein, Salesloft
Kimi K2Chili Piper, LeanData alternatives: Distribution Engine, PowerRouter
GLM 4.7 FlashXChili Piper alternatives: HubSpot Sales Hub, LeanData
MiniMax M2.5LeadAngel alternatives: Keap, LeanData, PowerRouter
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Zoho CRM leads by eleven points.
Zoho CRM11%#3 of 14Default0%#12 of 14Mid-marketThe figures above
Enterprise
The order flips: Default leads at enterprise.
Default2%#7 of 9Zoho CRM0%#– of 9What the models said about Zoho CRM
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“best for budget-conscious organizations that need basic workflow automation and contact distribution” Claude Haiku 4.5 · budget prompt · first choice
“If you need a cheap, standard CRM with great built-in round-robin routing: Go with Zoho CRM.” Gemini 3.5 Flash · budget prompt · first choice
What the models said about Default
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.
“enterprise-level lead routing platforms like LeanData, Default, or full Chili Piper suites ... require five-figure annual contracts” Gemini 3.5 Flash · budget prompt · hard negative
“recent G2 reviews mention routing issues, “vaporware” AI features, and support that felt reactive rather than proactive. That’s a warning sign” GPT-5.4 mini · negative prompt · soft negative
“Default has workflow/UX gripes” Grok 4.1 Fast · negative prompt · soft negative
“I'd shortlist LeadAngel or Default” DeepSeek V4 Flash · direct prompt · first choice
“pass the actual distribution to a dedicated routing or scheduling layer (like *Chili Piper, RevenueHero,* or *Default*)” Gemini 3.5 Flash · negative prompt · alternative
“Chili Piper or Default if the real problem is fast inbound handoff and meeting booking” Perplexity Sonar · paraphrase prompt · alternative
Also compared
LeadAngel vs Zoho CRMLeadAngel vs DefaultLeanData vs Zoho CRMLeanData vs DefaultChili Piper vs Zoho CRMChili Piper vs DefaultHubSpot Sales Hub vs Zoho CRMHubSpot Sales Hub vs DefaultZoho CRM vs Distribution EngineZoho CRM vs DistributelyDistribution Engine vs DefaultDistributely vs DefaultAll twenty-eight head-to-head pages and the full lead routing standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.