Zoho CRM vs HubSpot Sales Hub
Zero of fourteen models named Zoho CRM first on the direct prompt; four named HubSpot Sales Hub. Zoho CRM was named by eleven of the fourteen models and HubSpot Sales Hub by thirteen and Zoho CRM carries 16 labels and HubSpot Sales Hub 29, so the shares are not directly comparable.
Named in eighteen categories this edition.
By HubSpot, Cambridge, United States, founded 2006. Named in twenty-two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the lead routing and management page.
By framing
Zoho CRMFirst choices, of fourteen modelsHubSpot Sales Hub
Across every category in the October 2026 Edition, Zoho CRM and HubSpot Sales Hub were named in the same answer 104 times, of the 371 answers naming Zoho CRM and the 730 naming HubSpot Sales Hub. In those answers HubSpot Sales Hub took the first choice thirty-three times and Zoho CRM thirteen.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | |||||
| Gemini 3.5 Flash | | | | |||
| Perplexity Sonar | | |||||
| Grok 4.1 Fast | | | | | | |
| Mistral Small | | | | | ||
| DeepSeek V4 Flash | | | ||||
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | | | |||
| Kimi K2 | | |||||
| GLM 4.7 FlashX | | | | |||
| MiniMax M2.5 | | |||||
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | | |
Zoho CRM HubSpot Sales Hub first choice named as an alternative argued againstblank: not namedEach cell is one answer, Zoho CRM on the left and HubSpot Sales Hub on the right.The direct prompt
HubSpot Sales Hub first, Zoho CRM an alternative
4 of 14 modelsZoho CRM was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
6 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
4 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
HubSpot Sales Hub20%#2 of 11Zoho CRM18%#3 of 11Zoho CRM14%#3 of 11HubSpot Sales Hub9%#4 of 11HubSpot Sales Hub2%#8 of 9Zoho CRM0%#– of 9What the models said about Zoho CRM
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.
“Avoid using standard CRMs (like basic Salesforce setups or generic CRMs like Pipedrive/Zoho without add-ons)” Qwen 3.7 Flash · negative prompt · hard negative
“Best for budget-conscious teams needing flexible routing... delivering enterprise-grade routing capabilities at small business pricing.” Claude Haiku 4.5 · budget prompt · first choice
What the models said about HubSpot Sales Hub
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. One of one in this category shown.
“CRM-native routing tools, such as those offered by Salesforce, HubSpot, and Pipedrive, may be sufficient for small teams ... but may not be suitable for larger teams” Llama 4 Maverick · negative prompt · soft negative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.