| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Meeting scheduling | Sales | 12% | 3 of 77 | 21% | 34 | accepted challenger |
| Lead routing and management | Sales | 11% | 3 of 104 | 22% | 46 | accepted challenger |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 4 | 0 | 0 | 4 |
| GPT-5.4 mini | 1 | 2 | 0 | 0 | 3 |
| Gemini 3.5 Flash | 4 | 5 | 1 | 1 | 11 |
| Perplexity Sonar | 0 | 6 | 0 | 1 | 7 |
| Grok 4.1 Fast | 1 | 5 | 0 | 2 | 8 |
| Mistral Small | 2 | 3 | 1 | 1 | 7 |
| DeepSeek V4 Flash | 0 | 6 | 0 | 3 | 9 |
| Llama 4 Maverick | 0 | 1 | 2 | 1 | 4 |
| Qwen 3.7 Flash | 2 | 1 | 1 | 0 | 4 |
| Kimi K2 | 3 | 2 | 1 | 4 | 10 |
| GLM 4.7 FlashX | 1 | 3 | 1 | 1 | 6 |
| MiniMax M2.5 | 0 | 2 | 2 | 3 | 7 |
Verbatim evidence the judge attached to positive labels.
“If you have >500 inbound leads/month and use Salesforce: Start a trial of Chili Piper. The speed-to-lead advantage at scale usually outweighs the cost.” Qwen 3.7 Flash · Scheduling · direct prompt · first choice
“The gold standard for form-to-routing automation. Deep CRM integration; ideal if you drive massive inbound volume via forms. Higher cost.” Qwen 3.7 Flash · Scheduling · scale prompt · first choice
“For most mid-market B2B companies, I recommend starting with Chili Piper as your primary routing and scheduling tool.” GLM 4.7 FlashX · Lead routing · direct prompt · first choice
“Chili Piper: *Best for complex B2B sales routing.* ... Chili Piper is the enterprise standard.” Gemini 3.5 Flash · Scheduling · scale prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Avoid These for Mid-Market - Chili Piper: Now starts at $15,000/year minimum ... overkill for most mid-sized companies” Kimi K2 · Scheduling · paraphrase prompt · hard negative
“full Chili Piper suites can be incredibly frustrating, as they often require five-figure annual contracts” Gemini 3.5 Flash · Lead routing · budget prompt · hard negative
“What to Avoid on a Limited Budget - Chili Piper — Now starts at $15,000/year minimum” Kimi K2 · Lead routing · budget prompt · hard negative
“Avoid for Limited Budgets - Chili Piper — starts at $15,000/year (enterprise pricing)” MiniMax M2.5 · Lead routing · budget prompt · hard negative
Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 44 of the 249 answers that named Chili Piper and are not a share of its labels.
142 of the 142 domain citations in answers naming Chili Piper came from somebody else's page.
Pages are listed as the models cited them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Chili Piper's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Chili Piper, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at chilipiper.com is approved on the spot, any other address is reviewed by hand.
Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.