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Field sales tools · October 2026 Edition

Map My Customers vs Zoho CRM

Zero of fourteen models named Map My Customers first on the direct prompt; zero named Zoho CRM. Map My Customers was named by fourteen of the fourteen models and Zoho CRM by eight and Map My Customers carries 33 labels and Zoho CRM 10, so the shares are not directly comparable.

Map My Customers

accepted challenger

Named in two categories this edition.

Zoho CRM

accepted challenger

Named in eighteen categories this edition.

First-choice share6%4%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate9%0%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#4#6A position in a field of 9; printed, not drawn.
Labels3310A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Map My Customers reading right to left. Rank and label count are printed, not drawn.HubSpot Sales Hub was named alongside these two in twelve of the fourteen direct answers. Badger Maps vs Map My Customers · Badger Maps vs Zoho CRM · Spotio vs Map My Customers

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the field sales tools page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
Map My CustomersFirst choices, of fourteen modelsZoho CRM
Direct00
Paraphrase201 against Map My Customers
Comparative10
Budget-constrained121 against Map My Customers
Scale-constrained00
Negative101 against Map My Customers
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Map My Customers and Zoho CRM stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Map My Customers Zoho CRM first choice named as an alternative argued againstblank: not namedEach cell is one answer, Map My Customers on the left and Zoho CRM on the right.

The direct prompt

The plain question, one answer per model, grouped by where Map My Customers and Zoho CRM stood in it.

Neither was the first choice, one was named

4 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5HubSpot Sales Hub alternatives: Apollo.io, Map My Customers, Pipedrive
GPT-5.4 miniBadger Maps, Spotio alternatives: Geopointe, Map My Customers, SalesRabbit
Gemini 3.5 FlashSpotio alternatives: Badger Maps, Geopointe, Map My Customers
DeepSeek V4 FlashSpotio alternatives: Badger Maps, HubSpot Sales Hub, Map My Customers

Neither was named

10 of 14 modelsThe answer made no first choice from these two in this category.
Perplexity SonarBadger Maps, Spotio alternatives: HubSpot Sales Hub
Grok 4.1 FastSpotio alternatives: Badger Maps, HubSpot Sales Hub, Salesforce Sales Cloud
Mistral SmallBadger Maps, Spotio alternatives: HubSpot Sales Hub
Llama 4 Maverickno first choice alternatives: Cognism, Dealfront, Default, Gong, HubSpot Sales Hub, Outreach, Salesforce, Salesloft, ZoomInfo
Qwen 3.7 FlashDock alternatives: Highspot, HubSpot Sales Hub, Mediafly
Kimi K2Spotio alternatives: Badger Maps, HubSpot Sales Hub
GLM 4.7 FlashXPipedrive alternatives: HubSpot Sales Hub, Pipeline CRM, Salesforce Sales Cloud
MiniMax M2.5HubSpot Sales Hub, Pipedrive alternatives: Salesforce Sales Cloud
GPT-6 LunaBadger Maps alternatives: HubSpot Sales Hub, Salesforce Maps, Salesforce Sales Cloud
Muse Glimmer 30BHubSpot Sales Hub alternatives: Dock, Knockio, TrackoField

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Zoho CRM leads by six points.
Zoho CRM6%#5 of 9
Map My Customers0%#9 of 9
The full small business standing →
Mid-marketThe figures above
The order flips: Map My Customers leads at mid-market.
Map My Customers6%#4 of 9
Zoho CRM4%#6 of 9
The full mid-market standing →
Enterprise
Map My Customers leads by two points.
Map My Customers2%#6 of 8
Zoho CRM0%#– of 8
The full enterprise standing →

What the models said about Map My Customers

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.

“Solid for lightweight mapping/activity (~$30-65/user/month), but weaker routing; best for smaller teams.” Grok 4.1 Fast · paraphrase prompt · soft negative
“Map My Customers is 4.5 on G2 and 4.5 on Capterra, but 4.1 on Apple App Store and 3.8 on Google Play.” Muse Glimmer 30B · negative prompt · soft negative
“$99/user/mo (3-seat minimum = $297/mo) | B2B field sales; note the high minimum commitment” DeepSeek V4 Flash · budget prompt · soft negative
“If you want a simple, cost-effective route planner with CRM integration, choose Badger Maps or Map My Customers.” Mistral Small · paraphrase prompt · first choice
“opt for lightweight, mobile-first companion tools (such as Badger Maps, Spotio, or Map My Customers)” Gemini 3.5 Flash · negative prompt · first choice
“My practical pick: Map My Customers or Badger Maps for lean field sales teams.” GPT-5.4 mini · budget prompt · first choice

What the models said about Zoho CRM

No label in this category carried a quote.

Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.