Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 12 → 24 of 48
Salesforce · 1 category · Named, not rankedSalesforce CRM
11Judge labels
2First choices
3Negative labels
9 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
1 label, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Salesforce CRM was named 1 time in CRM, where HubSpot CRM led with 59%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
Small business37 of 51
0%4 labels
under the label threshold
Mid-market54 of 64
0%1 label
under the label threshold
Enterprise7 of 70
2%1 label
under the label threshold
In crm · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Salesforce CRM for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| CRM | Revenue operations | 0% | 54 of 64 | 100% | 1 | under 10 labels · led by HubSpot CRM at 59% | newNew since September 2026: not ranked then, 0% now. |
Movement
Since September 2026, Salesforce CRM held within the floor in its one category: no change cleared 11 points.
Best category · CRM · by segment
Mid-marketnewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 45 of 55, unchanged
Enterprise▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 23 → 7 of 66
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| CRM | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 54 of 64, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Salesforce CRM across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Salesforce CRM across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct2 labels1
Paraphrase3 labels1
Comparative5 labelsNone
Budget-constrained0 labelsNone
Scale-constrained0 labelsNone
Negative1 labelNone
First choiceAlternativeMentionNegative11 labels in all, every segment counted; 2 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
No positive label carried a quote.
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Salesforce is the industry leader but may require a larger investment.” Mistral Small · CRM · paraphrase prompt · soft negative
Named alongside
The products named in the same answers as Salesforce CRM, over the 11 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Salesforce CRM was named but was not.ShowHide
Named alongside
The products named in the same answers as Salesforce CRM, over the 11 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Salesforce CRM was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Salesforce CRM. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 11 of the 11 answers that named Salesforce CRM and are not a share of its labels.
Domains cited
uk.pcmag.com4
blog.hubspot.com3
cleverly.co3
guideflow.com3
hubspot.com3
improvado.io3
appvizer.com2
forbes.com2
freshworks.com2
monday.com2
Twenty-seven of the twenty-seven domain citations in answers naming Salesforce CRM came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Follow Salesforce CRM
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Salesforce is the company behind Salesforce CRM.ShowHide
The company
Salesforce is the company behind Salesforce CRM.
ShowHideOn record
Wikidata- Website
- salesforce.com
- Headquarters
- San Francisco, United States
- Founded
- 1999
- Employees
- about 35,000 (2019)
- Ownership
- Public, CRM on New York Stock Exchange
- Also from Salesforce
- Salesforce / Marketing Cloud Next / Agentforce Marketing, Salesforce Agentforce, Salesforce Agentforce / Einstein, Salesforce Agentforce Engagement, Salesforce Agentforce Marketing, Salesforce Agentforce SDR, Salesforce Agentforce Voice, Salesforce Agentforce for Marketing Cloud and 92 more
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase
In its own words
Stated by the vendor, not checked- Positioning
- Try The World’s #1 AI CRM
- For
- businesses of all sizes and in all industries
- Price stated
- There are a variety of Salesforce CRM pricing options. salesforce.com/crm
- Starting price
- $25 per user per month salesforce.com/crm/zoho-vs-salesforce
- Free plan or trial
- Try Salesforce CRM free for 30 days. No credit card required. Nothing to install. salesforce.com/crm
- Integrations claimed
- 9000 salesforce.com/crm/zoho-vs-salesforce
- Certifications
- CRM certification
- Customers named
- EngineGood360PrecinareMarkableSandy AlexanderCloudfit
- Not stated on the pages read
- Hosting
What Salesforce CRM's own pages state, read October 5, 2026: salesforce.com/crm, salesforce.com/crm/zoho-vs-salesforce, salesforce.com/products/why-salesforce, salesforce.com/crm/salesforce-competition, salesforce.com/crm/salesforce-alternatives. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Salesforce CRM's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Salesforce CRM, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Salesforce CRM by email, built from the raw record of the edition. It shows:
- where Salesforce CRM is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Salesforce CRM, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.