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GTM AI Index
Index › Products › Shopify · October 2026 Edition
7 categories · Ranked

Shopify

360Judge labels
63First choices
59Negative labels
14 / 14Models named it
7Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
45% in Ecommerce for small business buyers
Rank 2 of 71 in the mid-market standingaccepted challenger
3 of 14 models made it the first choice on the direct prompt; 9% of its 75 labels there were negative.
What the models named instead of Shopify →
By buyer segmentStrongest at small business.
In ecommerce · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Shopify for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Ecommerce platformsRevenue operations22%2 of 719%75accepted challenger▲+8Since September 2026: 16% → 24%, +8 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Ecommerce marketingMarketing4%5 of 1154%28accepted challenger▲+3Since September 2026: 2% → 5%, +3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Ecommerce search and merchandisingMarketing2%17 of 7475%4under 10 labels · led by Algolia at 25%
Content management systems for marketing sitesMarketing0%14 of 5529%14criticized challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Retail media platformsMarketing0%87 of 1210%1under 10 labels · led by Amazon Ads at 33%
SMS and WhatsApp marketing platformsMarketing0%82 of 1110%1under 10 labels · led by Customer.io at 17%
Web analyticsGTM data and infrastructure0%79 of 91100%1under 10 labels · led by Google Analytics 4 at 57%

Movement

Since September 2026, Shopify held within the floor in all seven categories: no change cleared 11 points.

Best category · Ecommerce · by segment

Small business▲+10Since September 2026: 35% → 45%, +10 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
45%from 35% in September 2026
Inside the floor by 1 pointRank 1 of 53, unchanged
Mid-market▲+8Since September 2026: 16% → 24%, +8 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
24%from 16% in September 2026
Inside the floor by 3 pointsRank 3 → 2 of 60
Enterprise▲+3Since September 2026: 29% → 32%, +3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
32%from 29% in September 2026
Inside the floor by 8 pointsRank 2 → 1 of 72

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Ecommerce16%24%▲+8Since September 2026: 16% → 24%, +8 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 3 → 2 of 71
Ecommerce marketing2%5%▲+3Since September 2026: 2% → 5%, +3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 9 → 5 of 115
Ecommerce search0%2%newNew since September 2026: not ranked then, 2% now.New this editionRank 17 of 74, unchanged
Marketing CMS0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 10 → 14 of 55
Retail media0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 87 of 121, unchanged
SMS & WhatsApp0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 82 of 111, unchanged
Web analytics0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 79 of 91, unchanged

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Shopify across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.523319
GPT-5.4 mini32016
Gemini 3.5 Flash262313
Perplexity Sonar05207
Grok 4.1 Fast14218
Mistral Small41319
DeepSeek V4 Flash23229
Llama 4 Maverick00718
Qwen 3.7 Flash242210
Kimi K2270110
GLM 4.7 FlashX431210
MiniMax M2.5552113
GPT-6 Luna13004
Muse Glimmer 30B24208

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct66 labels14
Paraphrase48 labels15
Comparative68 labels39not counted in share
Budget-constrained67 labels22
Scale-constrained35 labels12
Negative76 labels8not counted in share
First choiceAlternativeMentionNegative360 labels in all, every segment counted; 63 of the 110 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“If you want an all-in-one platform: Shopify offers built-in email marketing, discounts, product reviews, and abandoned cart emails at a low starting price ($5/month).” GLM 4.7 FlashX · Ecommerce marketing · budget prompt · first choice
“Shopify ranks highest overall for most small and mid-sized ecommerce businesses due to speed, ecosystem strength, and marketing capabilities.” Claude Haiku 4.5 · Ecommerce · comparative prompt · first choice
“One of the most popular all-in-one platforms... It's best for businesses that want a unified solution for sales, marketing, and operations” Mistral Small · Ecommerce marketing · comparative prompt · first choice
“The market leader for small to medium-sized businesses. It is an "all-in-one" solution known for being easy to use, reliable” Qwen 3.7 Flash · Ecommerce · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Platforms to Avoid Completely (If Possible) Native search inside Shopify / WooCommerce / BigCommerce” DeepSeek V4 Flash · Ecommerce search · negative prompt · hard negative
“Avoid Shopify for a marketing site unless your primary goal is a simple online store” GLM 4.7 FlashX · Marketing CMS · negative prompt · hard negative
“Out-of-the-Box CMS/E-commerce Core Search (Avoid as you scale)” Gemini 3.5 Flash · Ecommerce search · negative prompt · hard negative
“Shopify's push toward using its own tools can create friction, and businesses that opt out of Shopify Payments face additional transaction fees.” Claude Haiku 4.5 · Ecommerce marketing · negative prompt · soft negative

Named alongside

The products named in the same answers as Shopify, over the 349 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Shopify was named but was not.
ShowHide
ProductSame answerTook the first choice insteadHead to head
Adobe Commerce169 of 3499Not among the top eight
Salesforce Commerce Cloud107 of 3497Not among the top eight
Wix84 of 3494Not among the top eight
Squarespace Commerce61 of 3490Not among the top eight
SAP Commerce Cloud56 of 3498Not among the top eight
commercetools47 of 3493Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Shopify. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 314 of the 349 answers that named Shopify and are not a share of its labels.

Domains cited

shopify.comYour site187
bigcommerce.com128
forbes.com78
netsolutions.com76
ecommerce-platforms.com74
learn.g2.com74
elogic.co73
guideflow.com63
linkedin.com39
digitalapplied.com37

642 of the 829 domain citations in answers naming Shopify came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

shopify.com is not in Google's top ten for any of the category's searches. In the answers, Shopify takes 22% of first choices and BigCommerce B2B Edition takes 47%.
ShowHide

In search

Google, US estimates
Position for “ecommerce platform”
–
not in the top ten
Position for “best ecommerce platform”
–
not in the top ten
Searches for its name, Google
1,000,000 a month (“shopify”)
AI search demand for its name, est.
38,067 a month
Organic visits to its site
about 3,486,997 a month
Searches its site ranks for
307,288 · 17,862 in the top three
Sites linking to it
2,780,345
Paid Google search
24 searches its ads show for, about 337 clicks and $3,351 a month (estimate)
Ads on GoogleDetailLess
110+ ads · 70 text, 38 video, 2 image · 110 shown in the last 30 days

First shown August 2022, as Shopify Inc., verified. Ads started 2025-10 to 2026-09: 49 in the year, 61 before. 10 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
22%
rank 2 of 71 in ecommerce
Segment leader
47%
BigCommerce B2B Edition
First choices
63 across its categories
Named in
349 answers
Its own site cited
in 314 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on shopify.com
33,431
subdomains included
Content
19,600
counted in the table below
Documentation
6,632
Product · Integration
24 · 13
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog16,59542026-09-28
Conference or event1,02022026-07-02
Glossary or explainer698272026-09-22
Comparison467undated
Report or ebook226122026-09-15
Case study212undated
Webinar or virtual event165undated
Template or tool106undated
Podcast or video94152026-08-26
News or press1702026-04-29

Most recent

How it is countedHide how it is counted

Every page shopify.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Shopify

What the judge wrote, as written, with how often. The vendor table decides that these count as Shopify; a claim can dispute any of them.
Shopify Plus 43Shopify Basic 6Shopify Starter 3Shopify (Basic Plan) 1Shopify (SMS integrations) 1Shopify (or Shopify Plus) 1Shopify Plus (with B2B Suite) 1

Follow Shopify

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Shopify.
ShowHide

On record

Wikidata
Headquarters
Ottawa, Canada
Founded
2006
Employees
about 8,300 (2023)
Ownership
Public, SHOP on Toronto Stock Exchange

Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase

In its own words

Stated by the vendor, not checked
Positioning
The All-in-One Commerce Platform for Businesses
For
Businesses; from entrepreneurs to enterprise
Price stated
Start for free shopify.com
Starting price
3 days free, then $1/month for 3 months shopify.com/pricing
Free plan or trial
Try Shopify free shopify.com
Integrations claimed
21000 shopify.com · 1000 shopify.com/pricing pages disagree
Certifications
Level 1 PCI DSS compliantPCI compliant by defaultSOC 2 Type IISOC 3SOC2 Type II compliance
Hosting
nearly every country in the world
Customers named
Steve MaddenOrnot BikeGlossierHouseplantKOTNEastforkMonosStanley 1913

What Shopify's own pages state, read September 28, 2026: shopify.com, shopify.com/pricing, shopify.com/zh/security, shopify.com/plus/platform, shopify.com/case-studies. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Shopify's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Shopify, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Shopify by email, built from the raw record of the edition. It shows:

  • where Shopify is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Shopify, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at shopify.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.

Badges

Wins only: a badge exists where Shopify is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
ShowHide

Shopify is among the products AI models recommend first in Ecommerce platforms this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.

Wide · 320 × 104 Website, beside other badges
Among AI models' top three in Ecommerce platforms, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/revops/ecommerce-platforms/"><img src="https://gtm-ai-index.com/badges/2026-10/shopify--ecommerce-platforms-wide.svg" alt="Among AI models' top three in Ecommerce platforms, October 2026 Edition, GTM AI Recommendation Index" width="320" height="104"></a>

Copy the code as it is. The link is part of the badge: it points at the Ecommerce platforms standing, where the claim can be checked.

Square · 240 × 240 LinkedIn, slides
Among AI models' top three in Ecommerce platforms, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/revops/ecommerce-platforms/"><img src="https://gtm-ai-index.com/badges/2026-10/shopify--ecommerce-platforms-square.svg" alt="Among AI models' top three in Ecommerce platforms, October 2026 Edition, GTM AI Recommendation Index" width="240" height="240"></a>

Copy the code as it is. The link is part of the badge: it points at the Ecommerce platforms standing, where the claim can be checked.

Compact · 200 × 56 Email signature, footer
Among AI models' top three in Ecommerce platforms, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/revops/ecommerce-platforms/"><img src="https://gtm-ai-index.com/badges/2026-10/shopify--ecommerce-platforms-compact.svg" alt="Among AI models' top three in Ecommerce platforms, October 2026 Edition, GTM AI Recommendation Index" width="200" height="56"></a>

Copy the code as it is. The link is part of the badge: it points at the Ecommerce platforms standing, where the claim can be checked.

Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.