Every category where a model named SAP Commerce Cloud for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Order management systems	Revenue operations	0%	27 of 131	12%	8	under 10 labels · led by Zoho Inventory at 25%
Ecommerce platforms	Revenue operations	0%	66 of 71	80%	5	under 10 labels · led by BigCommerce B2B Edition at 47%	=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

This is the first edition on this tier, so no move can be computed for SAP Commerce Cloud yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated SAP Commerce Cloud across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	0	0
GPT-5.4 mini	0	0	1	1
Gemini 3.5 Flash	0	0	1	1
Perplexity Sonar	1	1	1	3
Grok 4.20	1	0	1	2
Mistral Small	0	0	0	0
DeepSeek V4 Flash	1	0	0	1
Llama 4 Maverick	0	2	1	3
Qwen 3.7 Flash	0	0	0	0
Kimi K2	0	0	0	0
GLM 4.7 FlashX	0	0	0	0
MiniMax M2.5	1	0	0	1
GPT-6 Luna	0	0	0	0
Muse Glimmer 30B	0	1	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct31 labels7

Paraphrase20 labels7

Comparative23 labelsNone

Budget-constrained14 labelsNone

Scale-constrained1 labelNone

Negative19 labelsNone

First choiceAlternativeMentionNegative108 labels in all, every segment counted; 14 of the 14 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“better for larger B2B organizations with multi-entity catalog and pricing models” Perplexity Sonar · Order management · paraphrase prompt · alternative

“If you want best B2B features → SAP Commerce Cloud” MiniMax M2.5 · Order management · paraphrase prompt · alternative

“Best for: Large enterprises with deep SAP ecosystems” DeepSeek V4 Flash · Order management · comparative prompt · alternative

“B2B powerhouse.” Grok 4.20 · Order management · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“without the astronomical total cost of ownership (TCO) and heavy IT development overhead required by massive enterprise suites like SAP or Salesforce” Gemini 3.5 Flash · Ecommerce · paraphrase prompt · soft negative

“powerful but carry significant implementation overhead, making them more suitable for enterprises rather than mid-market merchants below $20M GMV” Llama 4 Maverick · Ecommerce · negative prompt · soft negative

“ERP-Heavy or Enterprise-Focused OMS (e.g., SAP Commerce Cloud, IBM Sterling, Oracle Order Management) ... high costs, steep learning curves” Grok 4.20 · Order management · negative prompt · soft negative

“without the heavier implementation burden of platforms like Adobe Commerce, SAP Commerce Cloud, or fully composable stacks” GPT-5.4 mini · Ecommerce · direct prompt · soft negative

Named alongside

The products named in the same answers as SAP Commerce Cloud, over the 108 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and SAP Commerce Cloud was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Adobe Commerce66 of 1083Not among the top eight

Shopify56 of 10819Not among the top eight

Salesforce Commerce Cloud56 of 1088Not among the top eight

BigCommerce B2B Edition46 of 1088Not among the top eight

commercetools29 of 1081Not among the top eight

Salesforce Order Management16 of 1080Not among the top eight

IBM Sterling Order Management15 of 1085Not among the top eight

Elastic Path Composable Commerce13 of 1080Not among the top eight

NetSuite Order Management12 of 1081Not among the top eight

BigCommerce12 of 1080Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named SAP Commerce Cloud. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 102 of the 108 answers that named SAP Commerce Cloud and are not a share of its labels.

Domains cited

shopify.com56

learn.g2.com38

netsolutions.com34

elogic.co30

bigcommerce.com29

elasticpath.com27

g2.com25

theretailexec.com24

guideflow.com22

manh.com19

304 of the 304 domain citations in answers naming SAP Commerce Cloud came from somebody else's page.

Pages cited

elasticpath.com/blog/best-enterprise-ecommerce-platforms27

netsolutions.com/insights/enterprise-ecommerce-platforms27

shopify.com/enterprise/blog/b2b-ecommerce-platforms23

shopify.com/ae/enterprise/blog/b2b-ecommerce-platforms19

learn.g2.com/best-ecommerce-platforms18

learn.g2.com/best-order-management-software18

kibocommerce.com/blog/best-order-management-systems17

manh.com/our-insights/resources/articles/best-order-management-software-oms-compared17

Pages are listed as the models cited them.

Search and answers

Where SAP Commerce Cloud stands in Google search beside where it stands in the models' answers.

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In search

Google, US estimates

Searches for its name, Google: 590 a month (“sap commerce cloud”)
AI search demand for its name, est.: 25 a month
Its own site: It sits on SAP's site (sap.com), so there are no site figures for it alone

In answers

This edition

Share of first choices

rank 27 of 131 in order management

Segment leader

25%

Zoho Inventory

First choices: 14 across its categories
Named in: 108 answers
Its own site cited: in 102 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

Names read as SAP Commerce Cloud

What the judge wrote, as written, with how often. The vendor table decides that these count as SAP Commerce Cloud; a claim can dispute any of them.

SAP 1SAP Commerce Cloud / S/4HANA Order Management 1Sap Commerce Cloud 1

Follow SAP Commerce Cloud

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

SAP is the company behind SAP Commerce Cloud.

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On record

Wikidata

Website: sap.com
Headquarters: Walldorf, Germany
Founded: 1972
Employees: about 106,043 (2023)
Ownership: Public, SAP on Italian Stock Exchange
Also from SAP: SAP Address Validation, SAP Analytics Cloud, SAP Ariba, SAP Ariba CLM, SAP Ariba Contracts, SAP Billing, SAP Build Process Automation, SAP Business One and 40 more

Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase

In its own words

Stated by the vendor, not checked

Positioning: Discover AI-assisted e-commerce software from SAP that drives digital growth and demand, providing unified buying experiences to convert visitors into customers.
sap.com/products/a-z.html
Customers named: FreseniusMAHLEEdERSACamposol
Not stated on the pages read: Who it is for, price, starting price, free plan or trial, integrations, certifications, hosting

What SAP Commerce Cloud's own pages state, read September 28, 2026: sap.com, sap.com/about/trust-center/security/cloud-erp-security.html, sap.com/products/a-z.html. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when SAP Commerce Cloud's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as SAP Commerce Cloud, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for SAP Commerce Cloud by email, built from the raw record of the edition. It shows:

where SAP Commerce Cloud is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name SAP Commerce Cloud, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.