| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Ecommerce platforms | Revenue operations | 18% | 2 of 98 | 3% | 38 | accepted challenger |
| Ecommerce marketing | Marketing | 6% | 6 of 154 | 8% | 12 | accepted challenger |
| Content management systems for marketing sites | Marketing | 0% | 41 of 62 | 50% | 2 | under 10 labels · led by WordPress at 33% |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 2 | 0 | 3 |
| GPT-5.4 mini | 1 | 2 | 1 | 0 | 4 |
| Gemini 3.5 Flash | 0 | 2 | 1 | 0 | 3 |
| Perplexity Sonar | 1 | 1 | 2 | 0 | 4 |
| Grok 4.1 Fast | 0 | 4 | 0 | 2 | 6 |
| Mistral Small | 0 | 3 | 1 | 0 | 4 |
| DeepSeek V4 Flash | 2 | 1 | 0 | 1 | 4 |
| Llama 4 Maverick | 2 | 1 | 1 | 0 | 4 |
| Qwen 3.7 Flash | 0 | 2 | 2 | 0 | 4 |
| Kimi K2 | 1 | 3 | 0 | 0 | 4 |
| GLM 4.7 FlashX | 3 | 5 | 0 | 0 | 8 |
| MiniMax M2.5 | 2 | 1 | 1 | 0 | 4 |
Verbatim evidence the judge attached to positive labels.
“Best overall budget pick for a full store: BigCommerce Standard at $29/month is a strong low-cost option” Perplexity Sonar · Ecommerce · budget prompt · first choice
“The best ecommerce marketing platform for a company with a limited budget is BigCommerce Standard at $29/month” Llama 4 Maverick · Ecommerce marketing · budget prompt · first choice
“If you can stretch to ~$29/month, BigCommerce offers the best long-term value with zero transaction fees.” DeepSeek V4 Flash · Ecommerce · budget prompt · first choice
“Start with Shopify Plus or BigCommerce Enterprise unless you have specific complexity” Kimi K2 · Ecommerce · scale prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Others to Skip ... Optimization pain unless DTC-heavy” Grok 4.1 Fast · Marketing CMS · negative prompt · hard negative
“Complaints: Terrible customer service (unresponsive, hard to reach); recent Trustpilot spikes in negativity.” Grok 4.1 Fast · Ecommerce marketing · negative prompt · soft negative
“Trustpilot rating of only 1.4/5 ("Bad")” DeepSeek V4 Flash · Ecommerce · negative prompt · soft negative
Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 37 of the 216 answers that named BigCommerce and are not a share of its labels.
103 of the 128 domain citations in answers naming BigCommerce came from somebody else's page.
Pages are listed as the models cited them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when BigCommerce's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as BigCommerce, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at bigcommerce.com is approved on the spot, any other address is reviewed by hand.
Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.