Five categories · what the models named insteadAlternatives to Pendo, as AI models named them
In the September 2026 Edition, 864 of the 1,080 answers collected in the five categories where Pendo holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.
Product analytics
Forty-seven of the seventy-two answers did not name Pendo; it was the first choice in three. The first choices in those forty-seven answers, six products in all:
Forty-one of the seventy-two answers did not name Pendo; it was the first choice in five. The first choices in those forty-one answers, eight products in all:
Twenty-nine of the seventy-two answers did not name Pendo; it was the first choice in seventeen. The first choices in those twenty-nine answers, six products in all:
Digital adoption and onboarding
Sixty-one of the seventy-two answers did not name Pendo; it was the first choice in two. The first choices in those sixty-one answers, fourteen products in all, the eight most named:
Forty-five of the seventy-two answers did not name Pendo; it was the first choice in five. The first choices in those forty-five answers, nine products in all, the eight most named:
Thirty-eight of the seventy-two answers did not name Pendo; it was the first choice in eight. The first choices in those thirty-eight answers, seven products in all:
In-app messaging and customer communications
Seventy-one of the seventy-two answers did not name Pendo; it was the first choice in zero. The first choices in those seventy-one answers, thirty-three products in all, the eight most named:
Sixty-two of the seventy-two answers did not name Pendo; it was the first choice in one. The first choices in those sixty-two answers, twenty-three products in all, the eight most named:
Sixty-one of the seventy-two answers did not name Pendo; it was the first choice in six. The first choices in those sixty-one answers, twenty-four products in all, the eight most named:
Customer intelligence and data science
Sixty-seven of the seventy-two answers did not name Pendo; it was the first choice in one. The first choices in those sixty-seven answers, eighteen products in all, the eight most named:
Sixty-five of the seventy-two answers did not name Pendo; it was the first choice in zero. The first choices in those sixty-five answers, thirty products in all, the eight most named:
Seventy of the seventy-two answers did not name Pendo; it was the first choice in zero. The first choices in those seventy answers, twenty-six products in all, the eight most named:
Customer feedback and surveys
Seventy-two of the seventy-two answers did not name Pendo; it was the first choice in zero. The first choices in those seventy-two answers, nineteen products in all, the eight most named:
Sixty-seven of the seventy-two answers did not name Pendo; it was the first choice in zero. The first choices in those sixty-seven answers, twenty-seven products in all, the eight most named:
Sixty-eight of the seventy-two answers did not name Pendo; it was the first choice in zero. The first choices in those sixty-eight answers, thirteen products in all, the eight most named:
How to read this
A category is asked six ways of each of twelve models on behalf of each buyer segment, so a segment is seventy-two answers. An answer belongs on this page when the judge labeled Pendo neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Pendo only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Pendo's side.
Every answer and every label is in the free record. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Pendo was named by a model, not endorsed by anyone.