AI Indexes
GTM AI Index
Index › Products › Braze · October 2026 Edition
11 categories · Ranked

Braze

533Judge labels
93First choices
144Negative labels
14 / 14Models named it
11Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
50% in Mobile apps for enterprise buyers
Rank 3 of 80 in the mid-market standingcriticized challenger
1 of 14 models made it the first choice on the direct prompt; 26% of its 47 labels there were negative.
What the models named instead of Braze →
By buyer segmentStrongest at enterprise.
In mobile & push · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Braze for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Mobile marketing and pushMarketing9%3 of 8026%47criticized challenger▲+6Since September 2026: 4% → 11%, +6 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Mobile appsMarketing9%3 of 11737%43criticized challenger▲+2Since September 2026: 9% → 10%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Retail, proximity and IoT marketingMarketing4%7 of 13022%18accepted challenger▲+3Since September 2026: 2% → 5%, +3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
In-app messaging and customer communicationsCustomer2%9 of 10512%25accepted challenger=heldSince September 2026: 2% → 2%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Marketing automation and campaign managementMarketing0%11 of 590%12accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Ecommerce marketingMarketing0%18 of 1150%6under 10 labels · led by HubSpot Marketing Hub at 38%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
SMS and WhatsApp marketing platformsMarketing0%29 of 11117%6under 10 labels · led by Customer.io at 17%
Channel partner and local marketingPartner and channel0%46 of 12425%4under 10 labels · led by Channelscaler at 10%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Email marketing platformsMarketing0%18 of 660%4under 10 labels · led by HubSpot Marketing Hub at 35%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
Customer intelligence and data scienceGTM data and infrastructure0%54 of 1420%2under 10 labels · led by Amplitude at 18%newNew since September 2026: not ranked then, 0% now.
Customer data platformsGTM data and infrastructure0%32 of 610%1under 10 labels · led by Segment at 49%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, Braze held within the floor in all eleven categories: no change cleared 11 points.

Best category · Mobile & push · by segment

Small business▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 68 → 11 of 71
Mid-market▲+6Since September 2026: 4% → 11%, +6 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
11%from 4% in September 2026
Inside the floor by 5 pointsRank 5 → 3 of 76
Enterprise▲+7Since September 2026: 42% → 49%, +7 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
49%from 42% in September 2026
Inside the floor by 4 pointsRank 1 of 83, unchanged

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Mobile & push4%11%▲+6Since September 2026: 4% → 11%, +6 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 5 → 3 of 80
Proximity2%5%▲+3Since September 2026: 2% → 5%, +3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 15 → 7 of 130
Mobile apps9%10%▲+2Since September 2026: 9% → 10%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 6 → 3 of 117
In-app messaging2%2%=heldSince September 2026: 2% → 2%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 14 → 9 of 105
Marketing automation0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 11 of 59, unchanged
Ecommerce marketing0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 25 → 18 of 115
SMS & WhatsApp0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 29 of 111, unchanged
Channel marketing0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 35 → 46 of 124
Email marketing0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 16 → 18 of 66
Customer intel0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 54 of 142, unchanged
CDP0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 40 → 32 of 61

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Braze across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.513419
GPT-5.4 mini22408
Gemini 3.5 Flash255517
Perplexity Sonar03216
Grok 4.1 Fast257519
Mistral Small106411
DeepSeek V4 Flash382821
Llama 4 Maverick028010
Qwen 3.7 Flash23319
Kimi K2144514
GLM 4.7 FlashX437216
MiniMax M2.504127
GPT-6 Luna06107
Muse Glimmer 30B047314

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct93 labels39
Paraphrase68 labels27
Comparative149 labels38not counted in share
Budget-constrained55 labels10
Scale-constrained89 labels17
Negative79 labels5not counted in share
First choiceAlternativeMentionNegative533 labels in all, every segment counted; 93 of the 136 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Braze (Best for Omnichannel Journeys)... Braze is a leading customer engagement platform that integrates native geofencing capabilities.” GLM 4.7 FlashX · Proximity · comparative prompt · first choice
“Braze | Best-in-class cross-channel orchestration, enterprise-grade, strong analytics | Higher cost, steeper learning curve” DeepSeek V4 Flash · Mobile & push · scale prompt · first choice
“Braze — Strong geofencing, excellent omnichannel campaign orchestration, enterprise-grade, large partner ecosystem.” DeepSeek V4 Flash · Proximity · scale prompt · first choice
“For Full-Funnel Orchestration: Braze or Iterable (enterprise-grade journeys, strong B2B use cases)” GLM 4.7 FlashX · Mobile apps · direct prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Several reviewers explicitly advise avoiding Braze unless you are pushing toward enterprise scale.” Mistral Small · Mobile & push · negative prompt · hard negative
“Braze's pricing ... heavy developer overhead, and complex implementation make it poor ROI” Gemini 3.5 Flash · Mobile & push · direct prompt · hard negative
“"steer clear," "skip unless enterprise scale"). Reviewers explicitly advise avoiding.” Grok 4.1 Fast · Mobile & push · negative prompt · hard negative
“Avoid: Enterprise tools like Braze/CleverTap (great but $100s+/month post-trial)” Grok 4.1 Fast · Proximity · budget prompt · hard negative

Named alongside

The products named in the same answers as Braze, over the 533 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Braze was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Salesforce Marketing Cloud115 of 53313Not among the top eight
MoEngage96 of 5333Not among the top eight
HubSpot Marketing Hub73 of 53318Not among the top eight
Attentive73 of 5331Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Braze. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 505 of the 533 answers that named Braze and are not a share of its labels.

Domains cited

guideflow.com214
g2.com187
onesignal.com98
learn.g2.com95
courier.com92
braze.comYour site90
pushwoosh.com77
getvero.com76
userpilot.com71
attentive.com70

980 of the 1,070 domain citations in answers naming Braze came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

braze.com is not in Google's top ten for any of the category's searches. In the answers, Braze takes 9% of first choices and OneSignal takes 45%.
ShowHide

In search

Google, US estimates
Position for “best mobile push notification and sms marketing platform”
–
not in the top ten
Searches for its name, Google
27,100 a month (“braze”)
AI search demand for its name, est.
6,395 a month
Organic visits to its site
about 55,552 a month
Searches its site ranks for
8,467 · 866 in the top three
Sites linking to it
9,620
Paid Google search
15 searches its ads show for, about 601 clicks and $13,112 a month (estimate)
Ads on GoogleDetailLess
59+ ads · 59 text · 59 shown in the last 30 days

First shown August 2022, as Braze Inc., verified. Ads started 2025-10 to 2026-09: 11 in the year, 48 before. 61 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
9%
rank 3 of 80 in mobile & push
Segment leader
45%
OneSignal
First choices
93 across its categories
Named in
533 answers
Its own site cited
in 505 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on braze.com
5,107
subdomains included
Content
2,977
counted in the table below
Documentation
0
Product · Integration
42 · 3
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog2,225562026-09-24
Podcast or video199undated
Case study19452026-09-01
Webinar or virtual event192undated
News or press9532026-09-24
Comparison2712026-07-21
Glossary or explainer2002026-01-21
Conference or event17undated
Report or ebook6undated
Template or tool2undated
How it is countedHide how it is counted

Every page braze.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow Braze

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Braze.
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On record

Wikidata
Website
braze.com
Headquarters
New York City, United States
Founded
2011

Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase

In its own words

Stated by the vendor, not checked
Positioning
Braze is a customer engagement platform that empowers brands to Be Absolutely Engaging.™
For
brands
Price stated
Pricing braze.com
Free plan or trial
Start a Free Trial braze.com
Certifications
ISO 27001 certificationSOC 2 Type II compliance
Customers named
Pizza HutBEES/Anheuser Busch-InBevVirgin RedHugosavePapa Johns UKSondersweetgreenDutchBros
Not stated on the pages read
Starting price, integrations, hosting

What Braze's own pages state, read September 28, 2026: braze.com, braze.com/pricing, braze.com/product/trust, braze.com/product/sms, braze.com/customers. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Braze's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Braze, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Braze by email, built from the raw record of the edition. It shows:

  • where Braze is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Braze, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at braze.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.

Badges

Wins only: a badge exists where Braze is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
ShowHide
Mobile marketing and push

Braze is among the products AI models recommend first in Mobile marketing and push this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.

Wide · 320 × 104 Website, beside other badges
Among AI models' top three in Mobile marketing and push, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/marketing/mobile-marketing-and-push/"><img src="https://gtm-ai-index.com/badges/2026-10/braze--mobile-marketing-and-push-wide.svg" alt="Among AI models' top three in Mobile marketing and push, October 2026 Edition, GTM AI Recommendation Index" width="320" height="104"></a>

Copy the code as it is. The link is part of the badge: it points at the Mobile marketing and push standing, where the claim can be checked.

Square · 240 × 240 LinkedIn, slides
Among AI models' top three in Mobile marketing and push, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/marketing/mobile-marketing-and-push/"><img src="https://gtm-ai-index.com/badges/2026-10/braze--mobile-marketing-and-push-square.svg" alt="Among AI models' top three in Mobile marketing and push, October 2026 Edition, GTM AI Recommendation Index" width="240" height="240"></a>

Copy the code as it is. The link is part of the badge: it points at the Mobile marketing and push standing, where the claim can be checked.

Compact · 200 × 56 Email signature, footer
Among AI models' top three in Mobile marketing and push, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/marketing/mobile-marketing-and-push/"><img src="https://gtm-ai-index.com/badges/2026-10/braze--mobile-marketing-and-push-compact.svg" alt="Among AI models' top three in Mobile marketing and push, October 2026 Edition, GTM AI Recommendation Index" width="200" height="56"></a>

Copy the code as it is. The link is part of the badge: it points at the Mobile marketing and push standing, where the claim can be checked.

Mobile apps

Braze is among the products AI models recommend first in Mobile apps this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.

Wide · 320 × 104 Website, beside other badges
Among AI models' top three in Mobile apps, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/marketing/mobile-apps/"><img src="https://gtm-ai-index.com/badges/2026-10/braze--mobile-apps-wide.svg" alt="Among AI models' top three in Mobile apps, October 2026 Edition, GTM AI Recommendation Index" width="320" height="104"></a>

Copy the code as it is. The link is part of the badge: it points at the Mobile apps standing, where the claim can be checked.

Square · 240 × 240 LinkedIn, slides
Among AI models' top three in Mobile apps, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/marketing/mobile-apps/"><img src="https://gtm-ai-index.com/badges/2026-10/braze--mobile-apps-square.svg" alt="Among AI models' top three in Mobile apps, October 2026 Edition, GTM AI Recommendation Index" width="240" height="240"></a>

Copy the code as it is. The link is part of the badge: it points at the Mobile apps standing, where the claim can be checked.

Compact · 200 × 56 Email signature, footer
Among AI models' top three in Mobile apps, October 2026 Edition, GTM AI Recommendation Index
Show the code
<a href="https://gtm-ai-index.com/marketing/mobile-apps/"><img src="https://gtm-ai-index.com/badges/2026-10/braze--mobile-apps-compact.svg" alt="Among AI models' top three in Mobile apps, October 2026 Edition, GTM AI Recommendation Index" width="200" height="56"></a>

Copy the code as it is. The link is part of the badge: it points at the Mobile apps standing, where the claim can be checked.

Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.