Small business▼−9Since September 2026: 9% → 0%, −9 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 9% in September 2026
Inside the floor by 2 pointsRank 3 → 24 of 42
1 category · Named, not rankedHelpHero
7Judge labels
2First choices
0Negative labels
7 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
6 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. HelpHero was named 6 times in Digital adoption, where Userpilot led with 30%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
Small business24 of 42
0%1 label
under the label threshold
Mid-market7 of 45
3%6 labels
under the label threshold
Enterprisenot named
0%
No model named it for this buyer.
In digital adoption · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named HelpHero for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Digital adoption and onboarding | Customer | 3% | 7 of 45 | 0% | 6 | under 10 labels · led by Userpilot at 30% | ▼−7Since September 2026: 10% → 4%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, HelpHero held within the floor in its one category: no change cleared 11 points.
Best category · Digital adoption · by segment
Mid-market▼−7Since September 2026: 10% → 4%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
4%from 10% in September 2026
Inside the floor by 4 pointsRank 4 → 7 of 45
EnterprisegoneNot named this edition; 0% in September 2026.
0%from 0% in September 2026
Inside the floor by 11 pointsNot ranked
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Digital adoption | 10% | 4% | ▼−7Since September 2026: 10% → 4%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 4 → 7 of 45 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated HelpHero across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated HelpHero across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.20 | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 1 | 0 | 0 | 0 | 1 |
| Llama 4 Maverick | 1 | 0 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase0 labelsNone
Comparative0 labelsNone
Budget-constrained7 labels2
Scale-constrained0 labelsNone
Negative0 labelsNone
First choiceAlternativeMentionNegative7 labels in all, every segment counted; 2 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“likely to be one that offers a free or low-cost plan with core features, such as HelpHero or UserGuiding” Llama 4 Maverick · Digital adoption · budget prompt · first choice
“Go with HelpHero at $55/month... the best value in the market.” DeepSeek V4 Flash · Digital adoption · budget prompt · first choice
“HelpHero is widely considered the most affordable "point solution" for building sleek, straightforward step-by-step product tours.” Gemini 3.5 Flash · Digital adoption · budget prompt · alternative
“HelpHero if you need unlimited features on a fixed budget” GLM 4.7 FlashX · Digital adoption · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
No model argued against it.
Named alongside
The products named in the same answers as HelpHero, over the 7 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and HelpHero was named but was not.ShowHide
Named alongside
The products named in the same answers as HelpHero, over the 7 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and HelpHero was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named HelpHero. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 7 of the 7 answers that named HelpHero and are not a share of its labels.
Domains cited
learn.g2.com6
guideflow.com5
userpilot.com5
costbench.com4
g2.com4
appcues.com3
frontdeskreview.com3
itechguides.com3
productfruits.com3
usertourkit.com3
Thirty-nine of the thirty-nine domain citations in answers naming HelpHero came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
helphero.co is not in Google's top ten for any of the category's searches. In the answers, HelpHero takes 3% of first choices and Userpilot takes 30%.ShowHide
Search and answers
helphero.co is not in Google's top ten for any of the category's searches. In the answers, HelpHero takes 3% of first choices and Userpilot takes 30%.
ShowHideIn search
Google, US estimatesPosition for “digital adoption platform”
–
not in the top ten
Position for “best digital adoption platform”
–
not in the top ten
- Searches for its name, Google
- 480 a month (“helphero”)
- AI search demand for its name, est.
- 0 a month
In answers
This editionShare of first choices
3%
rank 7 of 45 in digital adoption
Segment leader
30%
Userpilot
- First choices
- 2 across its categories
- Named in
- 7 answers
- Its own site cited
- in 7 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on helphero.co
97
subdomains included
Content
34
counted in the table below
Documentation
42
Product · Integration
0 · 0
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 15 | 12 | 2026-09-04 | ||
| Comparison | 11 | undated | |||
| Report or ebook | 6 | undated | |||
| Template or tool | 2 | undated |
Most recent
- 2026-09-04Best product tour software blog
- 2026-08-282 blog
- 2026-08-28Aha moment blog
- 2026-08-27Feature discovery blog
- 2026-08-17Feature announcements blog
- 2026-08-17In app onboarding blog
How it is countedHide how it is counted
Every page helphero.co exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.
Follow HelpHero
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
HelpHero is its own company.ShowHide
The company
HelpHero is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- User onboarding software
- For
- SaaS teams
- Price stated
- Pricing is based on monthly active users helphero.co
- Starting price
- 55 helphero.co
- Free plan or trial
- 14-day free trial, no credit card required helphero.co
- Certifications
- PCI-Compliant
- Hosting
- US regions of Google Cloud
- Customers named
- IngeniousIOCollege for Adult LearningSwyftxRentRediNew InnovationsGorillAppsCriterion AIGoDataFeed
- Not stated on the pages read
- Integrations
What HelpHero's own pages state, read October 5, 2026: helphero.co, helphero.co/pricing, helphero.co/security, helphero.co/features. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when HelpHero's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as HelpHero, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for HelpHero by email, built from the raw record of the edition. It shows:
- where HelpHero is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name HelpHero, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.