Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 53 → 42 of 42
4 categories · RankedWalkMe
194Judge labels
19First choices
97Negative labels
14 / 14Models named it
4Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
34% in Digital adoption for enterprise buyers
Rank 45 of 45 in the mid-market standingcriticized challenger
0 of 14 models made it the first choice on the direct prompt; 57% of its 56 labels there were negative.
What the models named instead of WalkMe →By buyer segmentStrongest at enterprise.
Small business41 of 42
0%40 labels
criticized challenger
Mid-market45 of 45
0%56 labels
criticized challenger
Enterprise2 of 31
34%70 labels
criticized default
In digital adoption · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named WalkMe for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Digital adoption and onboarding | Customer | 0% | 45 of 45 | 57% | 56 | criticized challenger | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Client onboarding platforms | Customer | 0% | 89 of 104 | 50% | 2 | under 10 labels · led by Rocketlane at 47% | |
| Interactive demo platforms | Sales | 0% | 45 of 50 | 50% | 2 | under 10 labels · led by Storylane at 31% | |
| In-app messaging and customer communications | Customer | 0% | 71 of 105 | 0% | 1 | under 10 labels · led by Intercom at 21% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, WalkMe held within the floor in all four categories: no change cleared 11 points.
Best category · Digital adoption · by segment
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 58 → 45 of 45
Enterprise▼−2Since September 2026: 39% → 38%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
38%from 39% in September 2026
Inside the floor by 9 pointsRank 1 of 29, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Digital adoption | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 58 → 45 of 45 |
| Client onboarding | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 89 of 104, unchanged |
| Interactive demos | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 45 of 50, unchanged |
| In-app messaging | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 44 → 71 of 105 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated WalkMe across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated WalkMe across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 2 | 3 |
| GPT-5.4 mini | 0 | 2 | 2 | 1 | 5 |
| Gemini 3.5 Flash | 1 | 0 | 1 | 4 | 6 |
| Perplexity Sonar | 0 | 0 | 1 | 1 | 2 |
| Grok 4.20 | 0 | 1 | 1 | 3 | 5 |
| Mistral Small | 0 | 0 | 0 | 3 | 3 |
| DeepSeek V4 Flash | 1 | 0 | 1 | 4 | 6 |
| Llama 4 Maverick | 0 | 0 | 3 | 0 | 3 |
| Qwen 3.7 Flash | 1 | 2 | 1 | 2 | 6 |
| Kimi K2 | 1 | 0 | 1 | 4 | 6 |
| GLM 4.7 FlashX | 1 | 0 | 0 | 2 | 3 |
| MiniMax M2.5 | 1 | 0 | 1 | 3 | 5 |
| GPT-6 Luna | 1 | 0 | 0 | 2 | 3 |
| Muse Glimmer 30B | 1 | 1 | 0 | 3 | 5 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct33 labels8
Paraphrase26 labels6
Comparative40 labels18not counted in share
Budget-constrained31 labels2
Scale-constrained20 labels3
Negative44 labels1not counted in share
First choiceAlternativeMentionNegative194 labels in all, every segment counted; 19 of the 38 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Choose WalkMe if you need enterprise-grade automation, security certifications (FedRAMP), and complex cross-application workflows” Kimi K2 · Digital adoption · comparative prompt · first choice
“The original enterprise overlay and still the deepest enterprise tool... WalkMe/Whatfix for large, regulated orgs” Muse Glimmer 30B · Digital adoption · comparative prompt · first choice
“If you're a large enterprise ... need deep customization and compliance: WalkMe or Whatfix.” GLM 4.7 FlashX · Digital adoption · comparative prompt · first choice
“WalkMe is the pioneer of the DAP category... it remains the gold standard for global enterprises.” Gemini 3.5 Flash · Digital adoption · comparative prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“WalkMe & Whatfix (Traditional DAPs) - Why avoid/caution: These platforms are often criticized for offering shallow analytics, limited segmentation” Mistral Small · Digital adoption · negative prompt · hard negative
“Avoid or delay decisions on: WalkMe (unless you have $100K+ budget and dedicated team)” Kimi K2 · Digital adoption · negative prompt · hard negative
“What I'd Avoid: ... WalkMe | Enterprise-only focus; $79,000–$405,000/year pricing” Kimi K2 · Digital adoption · paraphrase prompt · hard negative
“Overkill and overpriced; $50K-$150K/year typical; heavy implementation” Kimi K2 · Digital adoption · direct prompt · hard negative
Named alongside
The products named in the same answers as WalkMe, over the 194 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and WalkMe was named but was not.ShowHide
Named alongside
The products named in the same answers as WalkMe, over the 194 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and WalkMe was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named WalkMe. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 185 of the 194 answers that named WalkMe and are not a share of its labels.
Domains cited
userpilot.com102
guideflow.com83
learn.g2.com82
g2.com78
apty.ai74
whatfix.com66
pendo.io56
appcues.com54
walkme.comYour site53
chameleon.io47
642 of the 695 domain citations in answers naming WalkMe came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
walkme.com ranks first on Google for the category's searches. In the answers, WalkMe takes 0% of first choices and Userpilot takes 30%.ShowHide
Search and answers
walkme.com ranks first on Google for the category's searches. In the answers, WalkMe takes 0% of first choices and Userpilot takes 30%.
ShowHideIn search
Google, US estimatesPosition for “digital adoption platform”
1
Position for “best digital adoption platform”
4
- Searches for its name, Google
- 6,600 a month (“walkme”)
- AI search demand for its name, est.
- 321 a month
- Organic visits to its site
- about 70,023 a month
- Searches its site ranks for
- 14,743 · 504 in the top three
- Sites linking to it
- 7,414
- Paid Google search
- 7 searches its ads show for, about 22 clicks and $345 a month (estimate)
In answers
This editionShare of first choices
0%
rank 45 of 45 in digital adoption
Segment leader
30%
Userpilot
- First choices
- 19 across its categories
- Named in
- 194 answers
- Its own site cited
- in 185 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on walkme.com
5,278
subdomains included
Content
2,592
counted in the table below
Documentation
1,096
Product · Integration
143 · 25
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 1,728 | 0 | 2026-04-01 | ||
| Conference or event | 352 | 2 | 2026-08-06 | ||
| Glossary or explainer | 303 | 0 | 2025-05-09 | ||
| Case study | 80 | 6 | 2026-09-24 | ||
| Webinar or virtual event | 42 | 2 | 2026-08-26 | ||
| Comparison | 42 | 0 | 2026-01-22 | ||
| Report or ebook | 19 | 0 | 2026-03-08 | ||
| Podcast or video | 14 | 0 | 2021-08-16 | ||
| Template or tool | 12 | 0 | 2026-01-07 |
Most recent
- 2026-09-24Epam case study
- 2026-09-23Pepsico 2 case study
- 2026-08-26On demand ai webinar or virtual event
- 2026-08-17Coupang case study
- 2026-08-06Walkme analytics user conference conference or event
- 2026-07-31Kpmg uk case study
How it is countedHide how it is counted
Every page walkme.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Follow WalkMe
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
WalkMe.ShowHide
The company
WalkMe.
ShowHideOn record
Wikidata- Website
- walkme.com
- Headquarters
- San Francisco, Israel
- Founded
- 2012
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase
In its own words
Stated by the vendor, not checked- Positioning
- Digital Adoption Platform
- For
- enterprise
- Price stated
- Request a quote walkme.com/pricing
- Certifications
- ISO/IEC 27001:2022ISO/IEC 27017:2015ISO/IEC 27018:2019ISO/IEC 27032:2023ISO 27799:2016ISO/IEC 27701ISO/IEC 27036-2:2022ISO 20243:2018
- Hosting
- USEU
- Customers named
- Deloitte Services LPOverstockOktaBank of Montreal (BMO)AdobeRocheHPWalgreens
- Not stated on the pages read
- Starting price, free plan or trial, integrations
What WalkMe's own pages state, read September 28, 2026: walkme.com, walkme.com/pricing, trust.walkme.com, walkme.com/platform, walkme.com/customer-stories. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when WalkMe's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as WalkMe, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for WalkMe by email, built from the raw record of the edition. It shows:
- where WalkMe is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name WalkMe, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.