Every category where a model named Userflow for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Digital adoption and onboarding	Customer	0%	13 of 58	0%	9	under 10 labels · led by Userpilot at 29%
In-app messaging and customer communications	Customer	0%	39 of 113	0%	3	under 10 labels · led by Intercom at 20%

Movement

This is the first edition on this tier, so no move can be computed for Userflow yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Userflow across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	3	0	3
Perplexity Sonar	1	0	1
Grok 4.1 Fast	0	1	1
Mistral Small	0	0	0
DeepSeek V4 Flash	2	0	2
Llama 4 Maverick	1	0	1
Qwen 3.7 Flash	0	0	0
Kimi K2	1	1	2
GLM 4.7 FlashX	1	0	1
MiniMax M2.5	0	1	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct10 labels1

Paraphrase9 labels1

Comparative7 labels2not counted in share

Budget-constrained3 labels1

Scale-constrained5 labels2

Negative10 labels1not counted in share

First choiceAlternativeMentionNegative44 labels in all, every segment counted; 5 of the 8 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Userflow is incredibly fast, lightweight, and boasts one of the best flow builders in the market.” Gemini 3.5 Flash · In-app messaging · direct prompt · alternative

“*Top Mid-Market Contenders:* Userflow, Appcues, Userpilot, or Chameleon.” Gemini 3.5 Flash · Digital adoption · scale prompt · alternative

“worth considering if you want a simpler, faster setup with transparent pricing” Perplexity Sonar · Digital adoption · paraphrase prompt · alternative

“$240/month (3,000 MAUs) — good if you need a drag-and-drop builder” DeepSeek V4 Flash · Digital adoption · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Userflow, over the 44 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Userflow was named but was not.

ProductSame answerTook the first choice insteadHead to head

Pendo31 of 441Not in the top three

UserGuiding30 of 4414Not in the top three

Userpilot30 of 4411Not in the top three

Appcues29 of 441Not in the top three

WalkMe28 of 442Not in the top three

Whatfix26 of 442Not in the top three

Tango13 of 440Not in the top three

HelpHero12 of 443Not in the top three

Hopscotch12 of 441Not in the top three

Chameleon12 of 440Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Userflow. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 7 of the 44 answers that named Userflow and are not a share of its labels.

Domains cited

userpilot.com6

guideflow.com5

appcues.com4

gartner.com4

quirktools.com3

reddit.com3

userflow.comYour site3

apty.ai2

g2.com2

jimo.ai2

Thirty-one of the thirty-four domain citations in answers naming Userflow came from somebody else's page.

Pages cited

gartner.com/reviews/market/digital-adoption-platforms4

userpilot.com/blog/digital-adoption-platforms4

guideflow.com/blog/best-digital-adoption-platforms3

quirktools.com/blog/top-6-digital-adoption-platforms-for-change-management-20253

appcues.com/blog/product-adoption-software-platforms2

apty.ai/blog/best-digital-adoption-platforms2

learn.g2.com/best-digital-adoption-platform2

softwareadvice.com/digital-adoption-platform2

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Userflow's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Userflow, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at userflow.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.