Userpilot vs Pendo
Eight of twelve models named Userpilot first on the direct prompt; two named Pendo. Both were named by all twelve models and Userpilot carries 41 labels and Pendo 53, so the shares are not directly comparable.
Named in six categories this edition.
Named in seven categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the digital adoption and onboarding page.
By framing
UserpilotFirst choices, of twelve modelsPendo
Across every category in the September 2026 Edition, Userpilot and Pendo were named in the same answer 137 times, of the 221 answers naming Userpilot and the 399 naming Pendo. In those answers Pendo took the first choice twelve times and Userpilot twenty-six.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | |||||
| GPT-5.4 mini | | | | | ||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | |||
| Grok 4.1 Fast | | | | | ||
| Mistral Small | | | | | | |
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | | | | ||
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | | |
| MiniMax M2.5 | | | | | |
Userpilot Pendo first choice named as an alternative argued againstblank: not namedEach cell is one answer, Userpilot on the left and Pendo on the right.The direct prompt
Userpilot first, Pendo an alternative
8 of 12 modelsPendo was named in the answer but not as the choice, or not at all.Pendo first, Userpilot an alternative
2 of 12 modelsUserpilot was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
2 of 12 modelsThe answer put something else first and named one of the two as an alternative.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Userpilot11%#2 of 14Pendo2%#9 of 14Userpilot29%#1 of 11Pendo10%#5 of 11Pendo11%#3 of 9Userpilot2%#6 of 9What the models said about Userpilot
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.
“If your product has a mobile version, you should avoid Userpilot” Gemini 3.5 Flash · negative prompt · hard negative
“Userpilot - Mid-market pricing ($249/mo) may be expensive for smaller teams” GLM 4.7 FlashX · negative prompt · soft negative
“some DAPs that are considered good options include: * Userpilot (affordable, no-code builder, precise targeting)” Llama 4 Maverick · negative prompt · first choice
“It is currently the most recommended for mid-market B2B SaaS teams looking to drive activation and retention.” Qwen 3.7 Flash · direct prompt · first choice
What the models said about Pendo
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of four in this category shown.
“you will want to avoid heavy enterprise Digital Adoption Platforms (DAPs) like WalkMe, Whatfix, and Pendo” Gemini 3.5 Flash · budget prompt · hard negative
“The big enterprise platforms (WalkMe, Whatfix, Pendo, Apty) are not realistic for limited budgets” DeepSeek V4 Flash · budget prompt · hard negative
“My top pick for most limited budgets: Start with Pendo's free tier (if under 500 users) or Usetiful free/Plus” Kimi K2 · budget prompt · first choice
“I'd generally recommend Pendo if you want the strongest all-around platform” GPT-5.4 mini · paraphrase prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.