Userpilot vs Pendo
Seven of fourteen models named Userpilot first on the direct prompt; three named Pendo. Userpilot was named by fourteen of the fourteen models and Pendo by thirteen and Userpilot carries 49 labels and Pendo 60, so the shares are not directly comparable.
Named in seven categories this edition.
Named in eleven categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the digital adoption and onboarding page.
By framing
UserpilotFirst choices, of fourteen modelsPendo
Across every category in the October 2026 Edition, Userpilot and Pendo were named in the same answer 155 times, of the 259 answers naming Userpilot and the 453 naming Pendo. In those answers Pendo took the first choice fifteen times and Userpilot thirty.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | |||
| Grok 4.20 | | | | | | |
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | | ||
| MiniMax M2.5 | | | | | ||
| GPT-6 Luna | | | | | | |
| Muse Glimmer 30B | | | | | |
Userpilot Pendo first choice named as an alternative argued againstblank: not namedEach cell is one answer, Userpilot on the left and Pendo on the right.The direct prompt
Both were the first choice
1 of 14 modelsThe answer named them together, and the judge labeled each a first choice.Userpilot first, Pendo an alternative
6 of 14 modelsPendo was named in the answer but not as the choice, or not at all.Pendo first, Userpilot an alternative
2 of 14 modelsUserpilot was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
4 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
1 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Userpilot13%#2 of 10Pendo4%#7 of 10Userpilot30%#1 of 11Pendo8%#4 of 11Pendo11%#3 of 8Userpilot4%#6 of 8What the models said about Userpilot
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.
“Avoid "Product-Led Growth" Onboarding Tools (e.g., Appcues, Userflow, Chameleon, Userpilot)” Gemini 3.5 Flash · negative prompt · hard negative
“Best for SaaS onboarding on a mid-market budget: Userpilot - strong flow builder, A/B testing, and surveys from ~$249/mo” Muse Glimmer 30B · scale prompt · first choice
“Prioritize ease-of-use for SMBs: Userpilot, UserGuiding (4.7/5), or Chameleon score higher on quick setup and support.” Grok 4.20 · negative prompt · first choice
“I'd recommend Userpilot as the top in-product onboarding and user guidance tool for a mid-sized B2B company” Grok 4.20 · paraphrase prompt · first choice
What the models said about Pendo
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of five in this category shown.
“Skip Pendo unless your product team desperately needs a deep "system of record" for product analytics” Gemini 3.5 Flash · paraphrase prompt · hard negative
“Platforms to Avoid for Mid-Market ... Pendo | Expensive (~$4,083/month median); steep learning curve” Kimi K2 · direct prompt · hard negative
“Avoid Pendo if your primary need is in-app guidance.” DeepSeek V4 Flash · negative prompt · hard negative
“I'd typically suggest starting with Appcues or Pendo depending on whether you prioritize simplicity (Appcues) or analytics-driven guidance (Pendo).” Claude Haiku 4.5 · paraphrase prompt · first choice
“I'd suggest starting with Pendo or Whatfix as they offer the best balance of features, pricing, and ease of use” MiniMax M2.5 · direct prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.