AI Indexes
GTM AI Index
Index › Products › CometChat · October 2026 Edition
1 category · Ranked

CometChat

42Judge labels
4First choices
2Negative labels
10 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
4% in In-app messaging for enterprise buyers
Rank 10 of 105 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 6% of its 16 labels there were negative.
What the models named instead of CometChat →
By buyer segmentRead the same way at every buyer size.
In in-app messaging · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named CometChat for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
In-app messaging and customer communicationsCustomer2%10 of 1056%16accepted challenger▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, CometChat held within the floor in its one category: no change cleared 11 points.

Best category · In-app messaging · by segment

Small business=heldSince September 2026: 2% → 2%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 2% in September 2026
Inside the floor by 11 pointsRank 15 → 9 of 107
Mid-market▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 20 → 9 of 96
Enterprise▲+2Since September 2026: 2% → 4%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
4%from 2% in September 2026
Inside the floor by 9 pointsRank 8 → 6 of 97

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
In-app messaging0%2%▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 20 → 10 of 105

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated CometChat across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash11114
Perplexity Sonar00101
Grok 4.2001203
Mistral Small00101
DeepSeek V4 Flash11002
Llama 4 Maverick00000
Qwen 3.7 Flash01001
Kimi K201001
GLM 4.7 FlashX00101
MiniMax M2.501102
GPT-6 Luna00000
Muse Glimmer 30B00000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct6 labels2
Paraphrase0 labelsNone
Comparative16 labels3not counted in share
Budget-constrained8 labels2
Scale-constrained8 labelsNone
Negative4 labelsNone
First choiceAlternativeMentionNegative42 labels in all, every segment counted; 4 of the 7 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“For user-to-user chat integration (MVP): Go with CometChat.” Gemini 3.5 Flash · In-app messaging · budget prompt · first choice
“→ Sendbird, Stream, or CometChat” DeepSeek V4 Flash · In-app messaging · comparative prompt · first choice
“Their "Builder" plan is free forever for development/testing and includes up to 100 users with full features.” Qwen 3.7 Flash · In-app messaging · budget prompt · alternative
“Best for: A solid mid-tier balance of features, ease of integration, and deployment flexibility” Gemini 3.5 Flash · In-app messaging · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“CometChat, for instance, has a steep jump from its free tier (limited to 100 users) to a minimum paid tier of around $299/month” Gemini 3.5 Flash · In-app messaging · negative prompt · soft negative

Named alongside

The products named in the same answers as CometChat, over the 42 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and CometChat was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Sendbird27 of 423Not among the top eight
Stream Chat25 of 423Not among the top eight
CleverTap12 of 420Not among the top eight
MirrorFly10 of 420Not among the top eight
Twilio Conversations10 of 420Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named CometChat. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 41 of the 42 answers that named CometChat and are not a share of its labels.

Domains cited

cometchat.comYour site37
userpilot.com27
guideflow.com25
bizbot.com21
getstream.io16
contus.com14
dupple.com13
productfruits.com13
trtc.io13
ethora.com11

153 of the 190 domain citations in answers naming CometChat came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

cometchat.com is not in Google's top ten for any of the category's searches. In the answers, CometChat takes 2% of first choices and Intercom takes 21%.
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In search

Google, US estimates
Position for “in-app messaging platform”
–
not in the top ten
Position for “best in-app messaging platform”
–
not in the top ten
Searches for its name, Google
720 a month (“cometchat”)
AI search demand for its name, est.
12 a month
Organic visits to its site
about 9,329 a month
Searches its site ranks for
2,243 · 93 in the top three
Sites linking to it
2,338
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
15 ads · 15 text · 7 shown in the last 30 days

First shown May 2023, as CometChat Inc., verified. Ads started 2025-10 to 2026-09: 7 in the year, 8 before. 1 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
2%
rank 10 of 105 in in-app messaging
Segment leader
21%
Intercom
First choices
4 across its categories
Named in
42 answers
Its own site cited
in 41 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on cometchat.com
904
subdomains included
Content
68
counted in the table below
Documentation
81
Product · Integration
11 · 0
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Template or tool19undated
Blog15undated
Comparison13undated
Webinar or virtual event12undated
Case study6undated
Conference or event3undated
How it is countedHide how it is counted

Every page cometchat.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow CometChat

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

CometChat is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
In-app chat and calls, ready to ship.
For
developer-first solution
Price stated
best pricing model aligned with our needs cometchat.com
Free plan or trial
Start for free cometchat.com
Certifications
ISOHIPAASOC 2GDPR
Hosting
163 countries
Not stated on the pages read
Starting price, integrations, customers

What CometChat's own pages state, read September 28, 2026: cometchat.com, cometchat.com/pages/features/webhooks, cometchat.com/pages/customer-stories, cometchat.com/pages/partners. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when CometChat's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as CometChat, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for CometChat by email, built from the raw record of the edition. It shows:

  • where CometChat is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name CometChat, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at cometchat.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.