AI Indexes
GTM AI Index
Index › Products › Stream Chat · October 2026 Edition
1 category · Ranked

Stream Chat

45Judge labels
2First choices
6Negative labels
10 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
4% in In-app messaging for enterprise buyers
Rank 24 of 105 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 7% of its 14 labels there were negative.
What the models named instead of Stream Chat →
By buyer segmentRead the same way at every buyer size.
In in-app messaging · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Stream Chat for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
In-app messaging and customer communicationsCustomer0%24 of 1057%14accepted challenger▼−5Since September 2026: 5% → 0%, −5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, Stream Chat held within the floor in its one category: no change cleared 11 points.

Best category · In-app messaging · by segment

Small business▼−6Since September 2026: 6% → 0%, −6 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 6% in September 2026
Inside the floor by 5 pointsRank 4 → 23 of 107
Mid-market▼−5Since September 2026: 5% → 0%, −5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 5% in September 2026
Inside the floor by 6 pointsRank 5 → 20 of 96
Enterprise▲+2Since September 2026: 2% → 4%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
4%from 2% in September 2026
Inside the floor by 9 pointsRank 9 → 7 of 97

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
In-app messaging5%0%▼−5Since September 2026: 5% → 0%, −5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 5 → 24 of 105

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Stream Chat across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash01102
Perplexity Sonar00101
Grok 4.2000303
Mistral Small00101
DeepSeek V4 Flash11013
Llama 4 Maverick00000
Qwen 3.7 Flash01102
Kimi K201102
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct7 labelsNone
Paraphrase0 labelsNone
Comparative12 labels4not counted in share
Budget-constrained12 labels2
Scale-constrained7 labelsNone
Negative7 labelsNone
First choiceAlternativeMentionNegative45 labels in all, every segment counted; 2 of the 6 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“→ Sendbird, Stream, or CometChat” DeepSeek V4 Flash · In-app messaging · comparative prompt · first choice
“Build with GetStream (for social/UI ease) or Sendbird (for enterprise features)” Gemini 3.5 Flash · In-app messaging · comparative prompt · alternative
“Modern API, good UI components, but less customizable for complex workflows” Kimi K2 · In-app messaging · comparative prompt · alternative
“Enterprise-grade options with robust security frameworks” Qwen 3.7 Flash · In-app messaging · negative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Premium pricing, though great quality” DeepSeek V4 Flash · In-app messaging · budget prompt · hard negative

Named alongside

The products named in the same answers as Stream Chat, over the 45 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Stream Chat was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Sendbird37 of 455Not among the top eight
CometChat25 of 453Not among the top eight
Intercom23 of 455Not among the top eight
OneSignal17 of 456Not among the top eight
Appcues14 of 450Not among the top eight
Braze13 of 454Not among the top eight
Pendo13 of 453Not among the top eight
Twilio Conversations13 of 451Not among the top eight
PubNub10 of 451Not among the top eight
Userpilot8 of 451Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Stream Chat. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 42 of the 45 answers that named Stream Chat and are not a share of its labels.

Domains cited

cometchat.com31
getstream.ioYour site25
guideflow.com24
userpilot.com21
bizbot.com20
trtc.io16
dupple.com14
ethora.com14
sendbird.com14
knock.app13

167 of the 192 domain citations in answers naming Stream Chat came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

getstream.io is not in Google's top ten for any of the category's searches. In the answers, Stream Chat takes 0% of first choices and Intercom takes 21%.
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In search

Google, US estimates
Position for “in-app messaging platform”
–
not in the top ten
Position for “best in-app messaging platform”
–
not in the top ten
Searches for its name, Google
5,400 a month (“stream chat”)
AI search demand for its name, est.
552 a month
Organic visits to its site
about 81,479 a month
Searches its site ranks for
7,624 · 581 in the top three
Sites linking to it
5,378
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
120+ ads · 63 text, 53 image, 4 video · 67 shown in the last 30 days

First shown January 2024, as Stream.io, Inc., verified. Ads started 2025-11 to 2026-10: 109 in the year, 11 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
0%
rank 24 of 105 in in-app messaging
Segment leader
21%
Intercom
First choices
2 across its categories
Named in
45 answers
Its own site cited
in 42 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on getstream.io
4,257
subdomains included
Content
1,851
counted in the table below
Documentation
2,261
Product · Integration
13 · 1
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog725452026-09-28
Podcast or video489undated
Report or ebook357undated
Glossary or explainer16742026-08-24
Webinar or virtual event5232026-09-10
Comparison2612026-07-06
Conference or event20undated
Case study1302024-09-27
News or press202022-11-10

Most recent

How it is countedHide how it is counted

Every page getstream.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as Stream Chat

What the judge wrote, as written, with how often. The vendor table decides that these count as Stream Chat; a claim can dispute any of them.
Stream 5GetStream 2GetStream (Stream Chat) 1Stream (GetStream) 1Stream (GetStream.io) 1

Follow Stream Chat

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Stream Chat is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
The #1 Chat API & SDK for Custom Messaging Apps
For
developers
Price stated
Start building in-app chat for free. getstream.io/chat
Starting price
0 getstream.io/chat
Free plan or trial
Start building in-app chat for free. getstream.io/chat
Certifications
SOC 2ISO 27001HIPAAGDPRCCPAISO 27001:2022ISO 20243:2023SOC 2 Type II
Hosting
Boulder, COAmsterdam, NLservers all around the globe
Customers named
BumbleeBayStravaNextdoorGoGoFundMePelotonWhoopFeeld
Not stated on the pages read
Integrations

What Stream Chat's own pages state, read October 5, 2026: getstream.io/chat, getstream.io, getstream.io/chat/pricing, trust.getstream.io, getstream.io/chat/solutions. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Stream Chat's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Stream Chat, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Stream Chat by email, built from the raw record of the edition. It shows:

  • where Stream Chat is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Stream Chat, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at getstream.io is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.