AI Indexes
GTM AI Index
Index › Products › PubNub · October 2026 Edition
1 category · Named, not ranked

PubNub

11Judge labels
1First choices
2Negative labels
7 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
3 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. PubNub was named 3 times in In-app messaging, where Intercom led with 21%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In in-app messaging · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named PubNub for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
In-app messaging and customer communicationsCustomer0%33 of 1050%3under 10 labels · led by Intercom at 21%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, PubNub held within the floor in its one category: no change cleared 11 points.

Best category · In-app messaging · by segment

Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 59 → 71 of 107
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 28 → 31 of 96
Enterprise=heldSince September 2026: 2% → 2%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 2% in September 2026
Inside the floor by 11 pointsRank 18 → 19 of 97

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
In-app messaging0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Within noiseRank 28 → 33 of 105

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated PubNub across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.2000000
Mistral Small00101
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00000
Kimi K201001
GLM 4.7 FlashX01001
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00000

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct1 labelNone
Paraphrase0 labelsNone
Comparative4 labelsNone
Budget-constrained4 labels1
Scale-constrained2 labelsNone
Negative0 labelsNone
First choiceAlternativeMentionNegative11 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“PubNub is a data stream network that powers real-time apps. Cost: Forever Free” GLM 4.7 FlashX · In-app messaging · budget prompt · alternative
“Ultra-low latency messaging backbone; you build the chat UI yourself” Kimi K2 · In-app messaging · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as PubNub, over the 11 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and PubNub was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Sendbird10 of 113Not among the top eight
Stream Chat10 of 112Not among the top eight
Intercom6 of 112Not among the top eight
CometChat6 of 111Not among the top eight
Braze5 of 113Not among the top eight
CleverTap4 of 110Not among the top eight
OneSignal4 of 110Not among the top eight
Twilio Conversations4 of 110Not among the top eight
Rocket.Chat3 of 111Not among the top eight
Appcues3 of 110Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named PubNub. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 9 of the 11 answers that named PubNub and are not a share of its labels.

Domains cited

cometchat.com8
guideflow.com7
bizbot.com6
pushwoosh.com5
ethora.com4
getstream.io4
knock.app4
userpilot.com4
dupple.com3
pubnub.comYour site3

Forty-five of the forty-eight domain citations in answers naming PubNub came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

What it publishes

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Addresses on pubnub.com
3,892
subdomains included
Content
1,368
counted in the table below
Documentation
2,040
Product · Integration
37 · 102
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog948undatedMobile apps, Ecommerce
Glossary or explainer218undated
Report or ebook86undated
Case study58undated
Comparison29undated
Webinar or virtual event17undated
Conference or event9undated
Template or tool2undated
News or press1undated
How it is countedHide how it is counted

Every page pubnub.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow PubNub

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

PubNub.
ShowHide

On record

Wikidata
Website
pubnub.com
Founded
2010

Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase

In its own words

Stated by the vendor, not checked
Positioning
The complete real-time developer platform
For
real-time, interactive applications
Price stated
PubNub’s pricing is based on monthly active users (MAUs), so cost scales with the audience your application actually serves. pubnub.com
Starting price
0 pubnub.com/pricing
Free plan or trial
Try for free pubnub.com
Certifications
SOC 2SOC 3HIPAAGDPRCCPAISO 27001EU–U.S. Data Privacy FrameworkA2A
Hosting
EU-onlyUS-onlyAPAC-onlyU.S.-only data centersNorth AmericaAsiaEuropeSouth America
Customers named
DAZNGameloftSwiggyManaDr17LIVEAyoaBeamableBusWhere
Not stated on the pages read
Integrations

What PubNub's own pages state, read October 5, 2026: pubnub.com, pubnub.com/pricing, pubnub.com/trust, pubnub.com/solutions/chat, pubnub.com/customers. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when PubNub's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as PubNub, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for PubNub by email, built from the raw record of the edition. It shows:

  • where PubNub is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name PubNub, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at pubnub.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.