Small business▼−1Since September 2026: 4% → 2%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 4% in September 2026
Inside the floor by 10 pointsRank 7 → 10 of 107
1 category · RankedGleap
16Judge labels
1First choices
1Negative labels
9 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
2% in In-app messaging for small business buyers
Rank 29 of 105 in the mid-market standing
0 of 14 models made it the first choice on the direct prompt; 0% of its 4 labels there were negative.
By buyer segmentRead the same way at every buyer size.
Small business8 of 108
2%11 labels
accepted challenger
Mid-market29 of 105
0%4 labels
under the label threshold
Enterprise48 of 98
0%1 label
under the label threshold
In in-app messaging · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Gleap for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| In-app messaging and customer communications | Customer | 0% | 29 of 105 | 0% | 4 | under 10 labels · led by Intercom at 21% | ▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Gleap held within the floor in its one category: no change cleared 11 points.
Best category · In-app messaging · by segment
Mid-market▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 2% in September 2026
Inside the floor by 9 pointsRank 12 → 27 of 96
EnterprisenewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 46 of 97, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| In-app messaging | 2% | 0% | ▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 12 → 29 of 105 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Gleap across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Gleap across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct5 labels1
Paraphrase0 labelsNone
Comparative3 labels3not counted in share
Budget-constrained4 labelsNone
Scale-constrained2 labelsNone
Negative2 labelsNone
First choiceAlternativeMentionNegative16 labels in all, every segment counted; 1 of the 4 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Gleap is designed for SaaS and mobile app teams wanting in-app messaging connected to support, feedback, AI, and product context” Claude Haiku 4.5 · In-app messaging · direct prompt · alternative
“Gleap is highlighted as a low-cost alternative starting at $49/month” Perplexity Sonar · In-app messaging · budget prompt · alternative
“All-in-one support plus messaging - Starts at $49/month” MiniMax M2.5 · In-app messaging · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
No model argued against it.
Named alongside
The products named in the same answers as Gleap, over the 16 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Gleap was named but was not.ShowHide
Named alongside
The products named in the same answers as Gleap, over the 16 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Gleap was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Gleap. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 16 of the 16 answers that named Gleap and are not a share of its labels.
Domains cited
dupple.com14
guideflow.com12
knock.app9
userpilot.com9
chatbase.co6
productfruits.com6
helply.com5
pushwoosh.com4
respond.io4
zapier.com4
Seventy-three of the seventy-three domain citations in answers naming Gleap came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
gleap.ai is not in Google's top ten for any of the category's searches. In the answers, Gleap takes 0% of first choices and Intercom takes 21%.ShowHide
Search and answers
gleap.ai is not in Google's top ten for any of the category's searches. In the answers, Gleap takes 0% of first choices and Intercom takes 21%.
ShowHideIn search
Google, US estimatesPosition for “in-app messaging platform”
–
not in the top ten
Position for “best in-app messaging platform”
–
not in the top ten
- Searches for its name, Google
- 480 a month (“gleap”)
- AI search demand for its name, est.
- 4 a month
- Organic visits to its site
- about 6 a month
- Searches its site ranks for
- 19 · 1 in the top three
- Sites linking to it
- 67
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
0%
rank 29 of 105 in in-app messaging
Segment leader
21%
Intercom
- First choices
- 1 across its categories
- Named in
- 16 answers
- Its own site cited
- in 16 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on gleap.ai
1,083
subdomains included
Content
232
counted in the table below
Documentation
587
Product · Integration
25 · 179
| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 125 | 23 | 2026-09-27 | Mobile apps, Knowledge base | |
| Comparison | 71 | 3 | 2026-09-27 | ||
| Template or tool | 20 | 0 | 2026-06-06 | ||
| Case study | 7 | 0 | 2026-06-17 | ||
| Report or ebook | 6 | 0 | 2024-12-11 | ||
| Glossary or explainer | 2 | undated | |||
| Conference or event | 1 | undated |
Most recent
- 2026-09-27AI | Gleap Blog blog
- 2026-09-27Engineering | Gleap Blog blog
- 2026-09-27Product Management | Gleap Blog blog
- 2026-09-27Tools & Integrations | Gleap Blog blog
- 2026-09-27User engagement blog
- 2026-09-27Ai chatbot pricing blog
How it is countedHide how it is counted
Every page gleap.ai exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.
Follow Gleap
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Gleap's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Gleap, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Gleap by email, built from the raw record of the edition. It shows:
- where Gleap is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Gleap, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.