CRM for small business buyers
Asked as “CRM”, and as “customer relationship management system”, on behalf of a small B2B company. 55 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each.
Standing · first-choice share
44%
Clear leader
44HubSpot CRM20Pipedrive09Bigin by Zoho27others
44% of first choices, clear leader.
Since September 2026▼−7Since September 2026: 50% → 43%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked.HubSpot CRM held the lead, −7 points on 50%, inside the 11-point floor.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small business
HubSpot CRM44%Clear leader▼−7Since September 2026: 50% → 43%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked.This pageMid-marketHubSpot CRM59%Clear leader▲+22Since September 2026: 41% → 63%, +22 points. Past the 11-point floor: movement. Read over the models both editions asked.Standing →Enterprise
Salesforce Sales Cloud65%Clear leader▲+4Since September 2026: 60% → 65%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Standing →
HubSpot CRM44%Clear leader▼−7Since September 2026: 50% → 43%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked.This pageMid-marketHubSpot CRM59%Clear leader▲+22Since September 2026: 41% → 63%, +22 points. Past the 11-point floor: movement. Read over the models both editions asked.Standing →EnterpriseSalesforce Sales Cloud65%Clear leader▲+4Since September 2026: 60% → 65%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Standing →The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince September 2026
01HubSpot CRM44%10%71endorsed leader▼−7Since September 2026: 50% → 43%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked.50% → 43%
HubSpot CRM44%10%71endorsed leader▼−7Since September 2026: 50% → 43%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked.50% → 43%02
Pipedrive20%2%62accepted challenger▲+1Since September 2026: 22% → 22%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.22% → 22%
Pipedrive20%2%62accepted challenger▲+1Since September 2026: 22% → 22%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.22% → 22%03
Zoho CRM9%8%66accepted challenger▼−1Since September 2026: 11% → 10%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.11% → 10%
Zoho CRM9%8%66accepted challenger▼−1Since September 2026: 11% → 10%, −1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.11% → 10%04
Bigin by Zoho9%0%26accepted challenger▲+4Since September 2026: 4% → 8%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 8%
Bigin by Zoho9%0%26accepted challenger▲+4Since September 2026: 4% → 8%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.4% → 8%05
Salesflare9%0%12accepted challenger▼−3Since September 2026: 9% → 6%, −3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.9% → 6%
Salesflare9%0%12accepted challenger▼−3Since September 2026: 9% → 6%, −3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.9% → 6%06
Freshsales4%0%32accepted challenger▲+4Since September 2026: 0% → 4%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 4%
Freshsales4%0%32accepted challenger▲+4Since September 2026: 0% → 4%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 4%Show the two products at 0%, ordered by negative rate
08Salesforce Sales Cloud0%73%41criticized challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%
Salesforce Sales Cloud0%73%41criticized challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%07
Less Annoying CRM0%0%19accepted challenger▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 0%
Less Annoying CRM0%0%19accepted challenger▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 0%The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
All ten head-to-head pages: the top five products, each against each
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
0102030405060708Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative60%
Key
01HubSpot CRM44%
HubSpot CRM44%02Pipedrive20%
Pipedrive20%03Zoho CRM9%
Zoho CRM9%04Bigin by Zoho9%
Bigin by Zoho9%05Salesflare9%
Salesflare9%06Freshsales4%
Freshsales4%07Less Annoying CRM0%
Less Annoying CRM0%08Salesforce Sales Cloud0%
Salesforce Sales Cloud0%What they warned about
Five of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Mistral Small, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Salesforce Sales Cloud73%
30 of 41 labels negative · 11 of 14 models · 11 hard negative
“**Why to avoid:** Designed for large enterprises with complex sales processes. Small businesses often find it overwhelming, overpriced, and difficult to configure without consultants.” GLM 4.7 FlashX, negative prompt
Microsoft Dynamics 365 Sales75%
6 of 8 labels negative · 6 of 14 models · 6 hard negative
“like Salesforce, Microsoft Dynamics (for enterprise), or other heavy-duty platforms—are generally unsuitable for small businesses” MiniMax M2.5, negative prompt
HubSpot CRM10%
7 of 71 labels negative · 6 of 14 models
“HubSpot, if you're relying on a free or cheap starting plan but expect to need more soon... check the full quote and contract terms” GPT-6 Luna, negative prompt
Zoho CRM8%
5 of 66 labels negative · 5 of 14 models
“**Why to be cautious:** Zoho is powerful and customizable, but it requires configuration and ownership.” GLM 4.7 FlashX, negative prompt
What they cite
Citations exist only for the models that return a source list: fourteen of the fourteen in this edition, and all six flagship models on the expanded tier.
Sites the answers cite
70 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 880 links across 228 sites, every framing counted. Ranked by the number of answers carrying the site or page. None of the 252 answers across every segment cited this index's own page for the category.
vendor site · Salesflare26 answers · 48 citations · 9 models
23 answers · 28 citations · 12 models
21 answers · 24 citations · 9 models
vendor site · Nutshell19 answers · 28 citations · 10 models
vendor site · Salesforce19 answers · 21 citations · 10 models
vendor site · Pipedrive17 answers · 24 citations · 10 models
17 answers · 18 citations · 6 models
vendor site · HubSpot16 answers · 26 citations · 7 models
16 answers · 19 citations · 9 models
16 answers · 16 citations · 5 models
15 answers · 20 citations · 8 models
13 answers · 14 citations · 6 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
25 answers · 8 models
17 answers · 6 models
16 answers · 5 models
14 answers · 8 models
13 answers · 7 models
13 answers · 8 models
12 answers · 7 models
12 answers · 8 models
11 answers · 5 models
10 answers · 6 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best crm”, “crm”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| HubSpot parent site HubSpot CRM 44%, HubSpot Sales Hub 4% | 47% | 693 | 368,000 | 9,776 | ||||
| Pipedrive pipedrive.com | 20% | 370 | 49,500 | 598 | 418,149 | $55 | 97 | 8 |
| Zoho parent site Zoho CRM 9% | 9% | 332 | 49,500 | 660 | ||||
| Zoho bigin.com Bigin by Zoho 9% | 9% | 56 | 210 | 33 | 1,980 | 0 | ||
| Salesflare salesflare.com | 9% | 34 | 720 | 9 | 23,804 | 1 | ||
| Freshsales freshworks.com Freshsales 4%, Freshworks CRM 0% | 4% | 110 | 1,600 | 38 | 111,586 | $14,486 | 113 | |
| Capsule CRM capsulecrm.com | 2% | 8 | ||||||
| Less Annoying CRM lessannoyingcrm.com | 0% | 35 | 6,600 | 15 | 7,648 | 6 | ||
| monday CRM monday.com monday CRM 0%, Monday.com 0% | 0% | 99 | 74,000 | 3,467 | 691,961 | $164 | 119 | 5 |
| Close close.com | 0% | 68 | 368,000 | 1,940,083 | 168,266 | $2,188 | 18 |
Google's top ten for the two searches hold 13 sites; 4 of them are among the sites the models cited here (forbes.com, hubspot.com, pipedrive.com, salesforce.com). The first result for “best crm” is salesforce.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best CRM for a small B2B company?”Paraphrase“Which customer relationship management system would you recommend to a small business that sells to other businesses?”Comparative“What are the top CRMs for a small team and how do they differ?”Budget-constrained“What is the best CRM for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a CRM. What should we look at?”Negative“Which CRMs should a small business avoid or be cautious about?”
Claude Haiku 4.5HubSpot CRM, PipedriveHubSpot CRMChangedHubSpot CRMBigin by Zohono first choiceagainst: Salesforce Sales Cloud
Two alternatives
Freshsales, PipedriveFive alternatives
Capsule CRM, Freshsales, Less Annoying CRM, Pipedrive, Zoho CRMThree alternatives
Freshsales, HubSpot CRM, Zoho CRMGPT-5.4 miniHubSpot CRMPipedriveChangedHubSpot CRMBigin by Zoho, HubSpot CRMno first choicenothing named
Two alternatives
Pipedrive, Zoho CRMTwo alternatives
HubSpot CRM, Zoho CRMFour alternatives
Bigin by Zoho, Pipedrive, Salesforce CRM, Zoho CRMOne alternative
FreshsalesGemini 3.5 FlashHubSpot Sales HubPipedriveChangedagainst: Salesforce CRMHubSpot CRM, Pipedriveagainst: Salesforce Sales CloudBigin by Zoho, HubSpot CRMagainst: Bitrix24no first choiceagainst: Salesforce Sales Cloudagainst: Act!, GoldMine, HubSpot CRM, Microsoft Dynamics 365 Sales, Oracle CX, Raiser’s Edge, SAP Sales Cloud, Salesforce Sales Cloud, Zoho CRM
Four alternatives
Close, Pipedrive, Salesforce Sales Cloud, Zoho CRMThree alternatives
Bigin by Zoho, HubSpot CRM, Zoho CRMThree alternatives
Bigin by Zoho, Less Annoying CRM, monday CRMThree alternatives
Freshsales, Less Annoying CRM, Zoho CRMThree alternatives
Copper, HubSpot CRM, PipedrivePerplexity SonarPipedrive, SalesflarePipedriveChangedHubSpot CRMZoho CRMno first choicenothing named
Four alternatives
Bigin by Zoho, HubSpot CRM, Less Annoying CRM, Zoho CRMFour alternatives
Bigin by Zoho, HubSpot CRM, Salesflare, Zoho CRMSix alternatives
Bigin by Zoho, Freshsales, Insightly, Pipedrive, Salesflare, Zoho CRMTwo alternatives
HubSpot CRM, Less Annoying CRMGrok 4.1 FastHubSpot CRMHubSpot CRMHeldagainst: Salesforce Sales CloudHubSpot CRM, Pipedriveagainst: Salesforce Sales CloudHubSpot CRMHubSpot CRM, Pipedrive, Zoho CRMagainst: Salesforce Sales Cloudagainst: HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud
Two alternatives
Pipedrive, Zoho CRMThree alternatives
Bigin by Zoho, Pipedrive, Zoho CRMFour alternatives
Bigin by Zoho, Freshsales, Less Annoying CRM, Zoho CRMFour alternatives
Bigin by Zoho, Freshsales, Pipedrive, Zoho CRMMistral SmallHubSpot CRMno first choiceChangedagainst: Salesforce Sales CloudHubSpot CRMagainst: Salesforce Sales CloudBigin by Zohono first choiceagainst: Salesforce Sales Cloud
Two alternatives
Salesforce Sales Cloud, Zoho CRMSeven alternatives
Bigin by Zoho, Freshsales, Insightly, Less Annoying CRM, Monday.com, Pipedrive, Zoho CRMTwo alternatives
Freshsales, PipedriveDeepSeek V4 FlashHubSpot CRMagainst: Salesforce Sales CloudHubSpot CRMHeldHubSpot CRM, PipedriveZoho CRMno first choiceagainst: HubSpot CRM, Microsoft Dynamics 365 Sales, Oracle Sales, SAP Sales Cloud, Salesforce Sales Cloud, Zoho CRM
Four alternatives
Freshsales, Pipedrive, Salesflare, Zoho CRMThree alternatives
Pipedrive, Salesflare, Zoho CRMFour alternatives
Freshsales, Less Annoying CRM, Zoho CRM, monday CRMFive alternatives
Agile CRM, Bigin by Zoho, Freshsales, HubSpot CRM, Less Annoying CRMFour alternatives
HubSpot CRM, Nutshell, Pipedrive, Zoho CRMLlama 4 MaverickSalesflareSalesflareHeldno first choiceFreshsalesno first choicenothing named
Five alternatives
Close, HubSpot CRM, Nutshell CRM, Pipedrive, Zoho CRMTwo alternatives
Bigin by Zoho, ClayThree alternatives
Agile CRM, HubSpot CRM, Less Annoying CRMQwen 3.7 FlashHubSpot CRMagainst: Salesforce Sales CloudPipedriveChangedHubSpot CRM, PipedriveHubSpot CRMagainst: Salesforce Sales CloudPipedriveagainst: Salesforce Sales Cloudagainst: Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRM
Three alternatives
Freshsales, Pipedrive, Zoho CRMThree alternatives
Bigin by Zoho, HubSpot CRM, SalesflareTwo alternatives
Monday.com Work CRM, Zoho CRMTwo alternatives
Pipedrive, VtigerThree alternatives
Freshsales, HubSpot CRM, Zoho CRMKimi K2HubSpot CRM, Pipedriveagainst: Salesforce Sales CloudPipedriveChangedagainst: HubSpot CRM, Salesforce Sales CloudHubSpot CRMagainst: Salesforce Sales CloudHubSpot CRM, Zoho CRMHubSpot CRMagainst: Salesforce Sales Cloudagainst: HubSpot CRM, Microsoft Dynamics 365 Sales, Odoo, Salesforce Sales Cloud, SugarCRM, SuiteCRM, Zoho CRM
Two alternatives
Copper, Zoho CRMOne alternative
Zoho CRMThree alternatives
Freshsales, Pipedrive, Zoho CRMTwo alternatives
Less Annoying CRM, NutshellFour alternatives
Bigin by Zoho, Less Annoying CRM, Pipedrive, Zoho CRMGLM 4.7 FlashXHubSpot CRMHubSpot CRM, PipedriveChangedHubSpot CRMHubSpot CRMno first choiceagainst: Salesforce Sales Cloudagainst: Creatio, HubSpot Sales Hub, Salesforce Sales Cloud, Zoho CRM
Two alternatives
Pipedrive, Zoho CRMFour alternatives
Pipedrive, Salesforce CRM, Zoho CRM, folkThree alternatives
Less Annoying CRM, Pipedrive, Zoho CRMFour alternatives
HubSpot CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRMMiniMax M2.5Capsule CRM, FreshsalesHubSpot CRMChangedHubSpot CRM, Zoho CRMagainst: Copper, Salesforce Sales CloudHubSpot Sales Hub, Zoho CRMno first choiceagainst: Salesforce Sales Cloudagainst: HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud
One alternative
Zoho CRMOne alternative
PipedriveOne alternative
Monday.comTwo alternatives
Freshworks CRM, StreakGPT-6 LunaHubSpot CRMHubSpot CRMHeldno first choiceagainst: Salesforce CRMBigin by Zohono first choiceagainst: HubSpot CRM, Salesforce Sales Cloud
Three alternatives
Pipedrive, Salesforce Sales Cloud, Zoho CRMTwo alternatives
Pipedrive, Zoho CRMFive alternatives
Bigin by Zoho, Freshsales, HubSpot CRM, Pipedrive, Zoho CRMThree alternatives
Freshsales, HubSpot CRM, Zoho CRMMuse Glimmer 30BSalesflareSalesflareHeldHubSpot CRM, HubSpot Sales Hub, Salesflareagainst: Salesforce Sales CloudHubSpot CRMno first choiceagainst: Dynamics 365, Salesforce Sales Cloud
Two alternatives
HubSpot CRM, PipedriveSix alternatives
Bigin by Zoho, EngageBay, HubSpot CRM, HubSpot Sales Hub, Pipedrive, Zoho CRMFive alternatives
Bigin by Zoho, Less Annoying CRM, Pipedrive, Pipeline CRM, Zoho CRMThree alternatives
EngageBay, Vtiger, Zoho CRMBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 14:01 | no | 0 | 4 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 11:29 | yes | 4 | 6 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 10:59 | yes | 20 | 29 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-10-01 12:43 | yes | 24 | 4 s |
| Direct recommendation | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 10:49 | yes | 23 | 8 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 13:30 | yes | 5 | 4 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 11:29 | yes | 18 | 28 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 11:59 | yes | 5 | 2 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 14:14 | no | 0 | 24 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 08:58 | no | 0 | 16 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 08:45 | yes | 10 | 85 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 12:05 | yes | 5 | 8 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-10-01 09:26 | yes | 4 | 10 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 10:52 | yes | 12 | 25 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 07:53 | no | 0 | 4 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 07:33 | yes | 3 | 4 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 13:08 | yes | 9 | 24 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-10-01 11:00 | yes | 25 | 2 s |
| Paraphrase | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 11:19 | yes | 15 | 4 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 13:26 | no | 0 | 2 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 12:23 | yes | 23 | 25 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 13:57 | yes | 5 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 13:15 | yes | 5 | 25 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 11:47 | yes | 15 | 32 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 12:01 | no | 0 | 13 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 11:51 | yes | 5 | 39 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-10-01 11:44 | yes | 3 | 10 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 11:56 | yes | 10 | 16 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 09:57 | yes | 9 | 9 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 13:07 | yes | 4 | 5 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 09:09 | yes | 13 | 29 s |
| Comparative | Perplexity Sonar | sonar | 2026-10-01 10:26 | yes | 20 | 7 s |
| Comparative | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 13:14 | yes | 22 | 10 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 10:57 | yes | 7 | 6 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 08:07 | yes | 24 | 42 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 09:34 | yes | 5 | 2 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 07:31 | no | 0 | 29 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 11:46 | yes | 10 | 24 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 14:09 | yes | 25 | 41 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 10:23 | yes | 5 | 8 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-10-01 10:49 | yes | 7 | 17 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 08:13 | yes | 14 | 40 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 13:37 | yes | 9 | 8 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 13:49 | yes | 2 | 4 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 10:52 | yes | 10 | 17 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-10-01 12:41 | yes | 21 | 4 s |
| Budget constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 08:17 | yes | 14 | 5 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 11:30 | yes | 5 | 2 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 07:56 | yes | 20 | 20 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 11:39 | yes | 5 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 07:40 | yes | 5 | 20 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 09:15 | yes | 9 | 17 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 12:28 | yes | 24 | 182 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 07:36 | yes | 5 | 15 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-10-01 08:55 | yes | 4 | 11 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 09:56 | yes | 12 | 17 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 11:46 | no | 0 | 6 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 12:23 | no | 0 | 5 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 12:51 | no | 0 | 15 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-10-01 13:32 | yes | 17 | 6 s |
| Scale constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 11:33 | yes | 15 | 11 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 08:25 | no | 0 | 6 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 07:55 | yes | 14 | 37 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 08:56 | yes | 5 | 2 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 10:35 | no | 0 | 33 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 10:56 | yes | 5 | 18 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 08:09 | no | 0 | 12 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 11:17 | no | 0 | 9 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-10-01 08:20 | yes | 1 | 15 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 11:57 | yes | 14 | 23 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 08:45 | yes | 18 | 12 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 11:08 | yes | 4 | 5 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 12:49 | yes | 23 | 27 s |
| Negative framing | Perplexity Sonar | sonar | 2026-10-01 12:40 | yes | 23 | 4 s |
| Negative framing | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 13:04 | yes | 24 | 9 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 11:00 | yes | 13 | 6 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 08:44 | yes | 25 | 31 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 11:53 | yes | 5 | 3 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 12:35 | yes | 25 | 31 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 13:11 | yes | 25 | 32 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 09:32 | yes | 25 | 38 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 10:36 | yes | 14 | 29 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-10-01 10:44 | yes | 3 | 24 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 09:20 | yes | 24 | 22 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
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Category-scoped readings
HubSpot read as HubSpot CRM
HubSpot Smart CRM read as HubSpot CRM
Monday Sales CRM read as monday CRM
Oracle read as Oracle Sales
SAP read as SAP Sales Cloud
Salesforce read as Salesforce Sales Cloud
Salesforce (Enterprise/Unlimited) read as Salesforce Sales Cloud
Salesforce (Essentials) read as Salesforce Sales Cloud
Salesforce (Essentials/Starter or full editions) read as Salesforce Sales Cloud
Zoho read as Zoho CRM
monday Sales CRM read as monday CRM
Unresolved, counted raw
AllClients
Flowlu
Maximizer
Monday.com Work CRM
Raiser’s Edge
Discontinued, still offered
No shut-down product was recommended here.