CRM
Asked as “CRM”, and as “customer relationship management system”, on behalf of a mid-market B2B company. 44 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each.
Standing · first-choice share
59%
Clear leader
59HubSpot CRM23HubSpot Sales Hub05Zoho CRM14others
59% of first choices, clear leader.
Since September 2026▲+22Since September 2026: 41% → 63%, +22 points. Past the 11-point floor: movement. Read over the models both editions asked.HubSpot CRM held the lead, +22 points on 41%, past the floor.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small business
HubSpot CRM44%Clear leader▼−7Since September 2026: 50% → 43%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Standing →Mid-marketHubSpot CRM59%Clear leader▲+22Since September 2026: 41% → 63%, +22 points. Past the 11-point floor: movement. Read over the models both editions asked.This pageEnterprise
Salesforce Sales Cloud65%Clear leader▲+4Since September 2026: 60% → 65%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Standing →
HubSpot CRM44%Clear leader▼−7Since September 2026: 50% → 43%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Standing →Mid-marketHubSpot CRM59%Clear leader▲+22Since September 2026: 41% → 63%, +22 points. Past the 11-point floor: movement. Read over the models both editions asked.This pageEnterpriseSalesforce Sales Cloud65%Clear leader▲+4Since September 2026: 60% → 65%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.Standing →The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a mid-market B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince September 2026
01HubSpot CRM59%15%60endorsed leader▲+22Since September 2026: 41% → 63%, +22 points. Past the 11-point floor: movement. Read over the models both editions asked.41% → 63%
HubSpot CRM59%15%60endorsed leader▲+22Since September 2026: 41% → 63%, +22 points. Past the 11-point floor: movement. Read over the models both editions asked.41% → 63%02
HubSpot Sales Hub23%0%13accepted challenger▲+3Since September 2026: 18% → 21%, +3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.18% → 21%
HubSpot Sales Hub23%0%13accepted challenger▲+3Since September 2026: 18% → 21%, +3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.18% → 21%03
Zoho CRM5%16%61accepted challenger▼−7Since September 2026: 10% → 3%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked.10% → 3%
Zoho CRM5%16%61accepted challenger▼−7Since September 2026: 10% → 3%, −7 points. Inside the 11-point floor: within noise. Read over the models both editions asked.10% → 3%04
Freshsales2%0%23accepted challenger▲+1Since September 2026: 2% → 3%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 3%
Freshsales2%0%23accepted challenger▲+1Since September 2026: 2% → 3%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 3%05
Less Annoying CRM2%0%11accepted challenger▲+1Since September 2026: 2% → 3%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 3%
Less Annoying CRM2%0%11accepted challenger▲+1Since September 2026: 2% → 3%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 3%Show the four products at 0%, ordered by negative rate
07Salesforce Sales Cloud0%26%58criticized challenger▼−10Since September 2026: 10% → 0%, −10 points. Inside the 11-point floor: within noise. Read over the models both editions asked.10% → 0%
Salesforce Sales Cloud0%26%58criticized challenger▼−10Since September 2026: 10% → 0%, −10 points. Inside the 11-point floor: within noise. Read over the models both editions asked.10% → 0%09
monday CRM0%20%10accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%
monday CRM0%20%10accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%06
Pipedrive0%11%44accepted challenger▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 0%
Pipedrive0%11%44accepted challenger▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 0%08
Microsoft Dynamics 365 Sales0%6%36accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%
Microsoft Dynamics 365 Sales0%6%36accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
All ten head-to-head pages: the top five products, each against each
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
010203040506070809Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative70%
Key
01HubSpot CRM59%
HubSpot CRM59%02HubSpot Sales Hub23%
HubSpot Sales Hub23%03Zoho CRM5%
Zoho CRM5%04Freshsales2%
Freshsales2%05Less Annoying CRM2%
Less Annoying CRM2%06Pipedrive0%
Pipedrive0%07Salesforce Sales Cloud0%
Salesforce Sales Cloud0%08Microsoft Dynamics 365 Sales0%
Microsoft Dynamics 365 Sales0%09monday CRM0%
monday CRM0%What they warned about
Eight of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, Gemini 3.5 Flash, Mistral Small, Llama 4 Maverick, Kimi K2 and Muse Glimmer 30B changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Salesforce Sales Cloud26%
15 of 58 labels negative · 10 of 14 models · 1 hard negative
“**Avoid Salesforce** unless you're an enterprise with dedicated admin resources.” DeepSeek V4 Flash, negative prompt
HubSpot CRM15%
9 of 60 labels negative · 9 of 14 models
“Many users report feeling locked into the ecosystem because migrating away from HubSpot is technically difficult and expensive.” Qwen 3.7 Flash, negative prompt
Zoho CRM16%
10 of 61 labels negative · 9 of 14 models
“While cheap, the individual apps within Zoho feel disjointed. Users often describe the UI as cluttered or dated” Qwen 3.7 Flash, negative prompt
Pipedrive11%
5 of 44 labels negative · 5 of 14 models
“Be cautious if you do not want pipeline and sales pattern data used for vendor benchmarking/analytics.” Muse Glimmer 30B, negative prompt
What they cite
Citations exist only for the models that return a source list: fourteen of the fourteen in this edition, and all six flagship models on the expanded tier.
Sites the answers cite
72 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 890 links across 297 sites, every framing counted. Ranked by the number of answers carrying the site or page. None of the 252 answers across every segment cited this index's own page for the category.
vendor site · Salesflare20 answers · 24 citations · 10 models
vendor site · Nutshell19 answers · 21 citations · 9 models
18 answers · 22 citations · 10 models
vendor site · Pipedrive14 answers · 23 citations · 8 models
14 answers · 18 citations · 8 models
13 answers · 13 citations · 7 models
12 answers · 14 citations · 7 models
vendor site · HubSpot12 answers · 13 citations · 8 models
vendor site · HubSpot11 answers · 15 citations · 5 models
11 answers · 14 citations · 8 models
11 answers · 13 citations · 7 models
11 answers · 12 citations · 7 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
13 answers · 8 models
11 answers · 7 models
11 answers · 6 models
9 answers · 6 models
9 answers · 7 models
8 answers · 6 models
8 answers · 7 models
8 answers · 6 models
8 answers · 5 models
8 answers · 5 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best crm”, “crm”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days | Best Google position |
|---|---|---|---|---|---|---|---|---|
| HubSpot parent site HubSpot CRM 59%, HubSpot Sales Hub 23% | 82% | 693 | 368,000 | 9,776 | ||||
| Zoho parent site Zoho CRM 5% | 5% | 332 | 49,500 | 660 | ||||
| Freshsales freshworks.com Freshsales 2%, Freshworks CRM 0% | 2% | 110 | 1,600 | 38 | 111,586 | $14,486 | 113 | |
| Less Annoying CRM lessannoyingcrm.com | 2% | 35 | 6,600 | 15 | 7,648 | 6 | ||
| Zoho bigin.com Bigin by Zoho 2% | 2% | 56 | 210 | 33 | 1,980 | 0 | ||
| Coevera coevera.com | 2% | 5 | 50 | 0 | 4,906 | |||
| Nutshell nutshell.com | 2% | 11 | 22,200 | 4,189 | 25,099 | 37 | ||
| Vtiger vtiger.com | 2% | 4 | ||||||
| Pipedrive pipedrive.com | 0% | 370 | 49,500 | 598 | 418,149 | $55 | 97 | 8 |
| Salesforce parent site Salesforce Sales Cloud 0% | 0% | 275 | 550,000 | 60,632 |
Google's top ten for the two searches hold 13 sites; 3 of them are among the sites the models cited here (forbes.com, hubspot.com, pipedrive.com). The first result for “best crm” is salesforce.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best CRM for a mid-market B2B company?”Paraphrase“Which customer relationship management system would you recommend to a mid-sized B2B company?”Comparative“What are the top CRMs and how do they differ?”Budget-constrained“What is the best CRM for a company with a limited budget?”Scale-constrained“We are a 500 person company evaluating a CRM. What should we look at?”Negative“Which CRMs should I avoid or be cautious about?”
Claude Haiku 4.5Coevera, HubSpot CRMno first choiceChangedHubSpot CRM, Salesforce Sales CloudNutshellno first choicenothing named
Three alternatives
Pipedrive, Salesforce Sales Cloud, Zoho CRMFour alternatives
GoHighLevel, Microsoft Dynamics 365 CRM, SMART CRM, Zoho CRMSix alternatives
Freshsales, HubSpot CRM, Less Annoying CRM, OnePageCRM, Pipedrive, Zoho CRMGPT-5.4 miniHubSpot Sales HubHubSpot Sales HubHeldSalesforce Sales CloudHubSpot CRMagainst: Pipedriveno first choiceagainst: Agent CRM, Blackbaud CRM, Bloomerang CRM, Followup CRM, Neon CRM, Surefire CRM
Three alternatives
Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRMTwo alternatives
Microsoft Dynamics 365 Sales, Salesforce Sales CloudFive alternatives
Freshsales, HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRMTwo alternatives
Bigin by Zoho, Zoho CRMGemini 3.5 FlashHubSpot CRMHubSpot Sales HubChangedagainst: Salesforce Sales Cloudno first choiceBigin by Zohono first choiceagainst: Act!, GoldMine, HubSpot CRM, Keap, Salesforce Sales Cloud, Zoho CRM
Four alternatives
Freshsales, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRMTwo alternatives
Pipedrive, Zoho CRMFour alternatives
HubSpot CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRMFour alternatives
Bitrix24, Freshsales, HubSpot CRM, Less Annoying CRMThree alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Salesforce Sales CloudPerplexity SonarHubSpot CRMHubSpot CRMHeldno first choiceHubSpot CRMno first choiceagainst: GoHighLevel
Four alternatives
Freshsales, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho CRMFour alternatives
Pipedrive, Salesforce Sales Cloud, Zoho CRM, monday CRMFive alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMThree alternatives
Bigin by Zoho, Freshsales, Zoho CRMGrok 4.1 FastHubSpot CRMHubSpot CRMHeldSalesforce Sales CloudHubSpot CRMagainst: monday CRMno first choiceagainst: Salesforce Sales Cloudagainst: ActiveCampaign, Apollo.io, Bigin by Zoho, Close, HubSpot CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRM, monday CRM
Two alternatives
Salesforce Sales Cloud, Zoho CRMFour alternatives
Pipedrive, Salesflare, Salesforce Sales Cloud, Zoho CRMFive alternatives
HubSpot CRM, HubSpot Sales Hub, Pipedrive, Zoho CRM, monday CRMThree alternatives
Bigin by Zoho, Freshsales, Zoho CRMMistral SmallHubSpot Sales Hubagainst: SAP Sales Cloud, Salesforce Sales CloudFreshsales, HubSpot CRMChangedagainst: Salesforce CRMHubSpot CRM, Salesforce Sales CloudLess Annoying CRMno first choiceagainst: Zoho CRMagainst: Microsoft Dynamics CRM, Salesforce Sales Cloud, Zoho CRM
Three alternatives
Microsoft Dynamics 365 Sales, Pipedrive, SugarCRMOne alternative
ActiveCampaignThree alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRMThree alternatives
Freshsales, HubSpot CRM, Zoho CRMDeepSeek V4 FlashHubSpot Sales HubHubSpot Sales HubHeldHubSpot CRM, Salesforce Sales CloudHubSpot CRMno first choiceagainst: HubSpot CRM, Salesforce Sales Cloud, Zoho CRM
Three alternatives
Pipedrive, Salesforce Sales Cloud, Zoho CRMTwo alternatives
Salesforce Sales Cloud, Zoho CRMFour alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRM, monday CRMFour alternatives
Bitrix24, Freshsales, Zoho CRM, monday CRMLlama 4 Maverickno first choiceHubSpot CRMChangedHubSpot CRMHubSpot CRMno first choiceagainst: Microsoft Dynamics CRM, Nimble, ZohoCRM
Three alternatives
Coevera, Microsoft Dynamics 365 Sales, Monday.comThree alternatives
Pipedrive, Salesforce Sales Cloud, Zoho CRMQwen 3.7 FlashHubSpot CRMHubSpot CRMHeldno first choiceHubSpot CRMHubSpot CRMagainst: Airtable, Close, HubSpot CRM, Insightly, Microsoft Dynamics 365 Sales, Monday.com, SAP Hybris, Salesforce Sales Cloud, Zoho CRM
Four alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMFour alternatives
ActiveCampaign, Microsoft Dynamics 365 Sales, Salesforce Sales Cloud, Zoho OneSix alternatives
Copper, HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRMThree alternatives
Freshsales, Less Annoying CRM, Zoho CRMThree alternatives
Dynamics 365, Salesforce Sales Cloud, Zoho CRMKimi K2HubSpot Sales Hub, Zoho CRMagainst: Salesforce Sales CloudHubSpot Sales HubChangedSalesforce Sales CloudHubSpot CRMno first choiceagainst: Agile CRM, HubSpot CRM, Insightly, Salesforce Sales Cloud, Zoho CRM
Two alternatives
Pipedrive, Salesforce Sales CloudFour alternatives
HubSpot CRM, Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRMThree alternatives
Bigin by Zoho, Less Annoying CRM, Zoho CRMGLM 4.7 FlashXHubSpot CRMHubSpot CRMHeldno first choiceHubSpot CRMno first choiceagainst: EspoCRM, GoldMine, HubSpot CRM, Microsoft Dynamics 365 Sales, Nimble, Pipedrive, Salesforce Sales Cloud, Zoho CRM
Two alternatives
Salesforce Sales Cloud, Zoho CRMSix alternatives
Creatio, Microsoft Dynamics 365 Sales, Pipedrive, Salesflare, Salesforce Sales Cloud, Zoho CRMEleven alternatives
Copper, Freshsales, HubSpot CRM, Insightly, Keap, Less Annoying CRM, Microsoft Dynamics 365 Sales, Pipedrive, Salesforce Sales Cloud, Zoho CRM, monday CRMTwo alternatives
Agile CRM, PipedriveMiniMax M2.5HubSpot CRMHubSpot CRMHeldno first choiceHubSpot CRMno first choiceagainst: HubSpot CRM, Insightly, Prospect CRM, Salesforce Sales Cloud
Three alternatives
Pipedrive, Salesforce Sales Cloud, Zoho CRMThree alternatives
Freshsales, Pipedrive, Salesforce Sales CloudTwo alternatives
Less Annoying CRM, Zoho CRMGPT-6 LunaHubSpot Sales HubHubSpot Sales HubHeldno first choiceZoho CRMno first choiceagainst: HubSpot CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRM
Two alternatives
Microsoft Dynamics 365 Sales, Salesforce Sales CloudTwo alternatives
Microsoft Dynamics 365 Sales, Salesforce Sales CloudTwo alternatives
Freshsales, HubSpot CRMMuse Glimmer 30Bno first choiceHubSpot CRMChangedagainst: Salesforce Sales CloudHubSpot Sales Hub, Salesforce Sales CloudHubSpot CRM, Vtigerno first choiceagainst: HubSpot CRM, Pipedrive, Salesforce Sales Cloud, Zoho CRM
Six alternatives
Coevera, HubSpot Sales Hub, Nutshell CRM, Salesflare, Salesforce Sales Cloud, Zoho CRMThree alternatives
Microsoft Dynamics 365 Sales, Pipedrive, Zoho CRMFour alternatives
Microsoft Dynamics 365 Sales, Oracle Sales, Pipedrive, Zoho CRMSix alternatives
Bigin by Zoho, Freshsales Sprout, Less Annoying CRM, Pipedrive, Zoho CRM, monday CRMBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 08:02 | yes | 9 | 7 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 13:03 | yes | 1 | 5 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 07:45 | yes | 20 | 26 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-10-01 09:55 | yes | 21 | 3 s |
| Direct recommendation | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 07:54 | yes | 25 | 9 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 10:47 | yes | 10 | 6 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 08:59 | yes | 15 | 32 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 12:18 | yes | 5 | 1 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 10:46 | no | 0 | 32 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 08:48 | yes | 8 | 19 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 10:37 | yes | 10 | 21 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 13:50 | no | 0 | 11 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-10-01 09:52 | yes | 1 | 11 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 09:34 | yes | 14 | 18 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 08:28 | no | 0 | 4 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 08:28 | yes | 4 | 4 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 08:44 | yes | 13 | 21 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-10-01 13:05 | yes | 25 | 3 s |
| Paraphrase | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 07:58 | yes | 14 | 6 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 11:04 | yes | 5 | 4 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 11:47 | yes | 19 | 18 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 13:01 | yes | 5 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 11:54 | yes | 5 | 21 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 13:52 | yes | 10 | 16 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 09:22 | yes | 8 | 40 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 08:24 | yes | 10 | 17 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-10-01 10:13 | yes | 3 | 11 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 08:47 | yes | 14 | 19 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 10:15 | yes | 9 | 7 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 10:54 | yes | 7 | 8 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 10:57 | yes | 10 | 20 s |
| Comparative | Perplexity Sonar | sonar | 2026-10-01 11:29 | yes | 30 | 6 s |
| Comparative | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 10:44 | yes | 15 | 6 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 13:21 | yes | 13 | 10 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 13:37 | yes | 20 | 47 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 10:08 | yes | 5 | 1 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 10:15 | yes | 5 | 16 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 11:20 | yes | 15 | 25 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 08:44 | yes | 10 | 111 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 07:52 | yes | 25 | 44 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-10-01 11:05 | yes | 7 | 18 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 12:03 | yes | 15 | 28 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 09:13 | yes | 9 | 8 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 08:21 | yes | 2 | 4 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 07:33 | yes | 13 | 23 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-10-01 09:26 | yes | 18 | 3 s |
| Budget constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 12:40 | yes | 15 | 7 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 13:53 | yes | 5 | 4 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 12:14 | yes | 20 | 27 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 13:26 | yes | 5 | 1 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 10:53 | yes | 5 | 20 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 11:07 | yes | 13 | 24 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 12:00 | no | 0 | 82 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 08:10 | yes | 5 | 14 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-10-01 11:49 | yes | 3 | 6 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 08:40 | yes | 14 | 18 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 11:11 | no | 0 | 5 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 10:40 | no | 0 | 6 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 13:06 | yes | 10 | 25 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-10-01 10:34 | yes | 24 | 5 s |
| Scale constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 08:00 | yes | 14 | 8 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 13:45 | no | 0 | 7 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 07:47 | yes | 20 | 30 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 12:21 | yes | 5 | 2 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 13:53 | no | 0 | 26 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 13:55 | yes | 19 | 24 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 09:12 | yes | 14 | 25 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 08:38 | no | 0 | 35 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-10-01 09:55 | yes | 2 | 18 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 12:04 | no | 0 | 1 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 11:52 | no | 0 | 3 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 11:55 | yes | 4 | 5 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 14:02 | yes | 23 | 26 s |
| Negative framing | Perplexity Sonar | sonar | 2026-10-01 10:43 | yes | 31 | 4 s |
| Negative framing | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 09:59 | yes | 25 | 10 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 10:36 | yes | 5 | 4 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 10:57 | yes | 25 | 27 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 12:14 | yes | 5 | 1 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 08:21 | no | 0 | 30 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 12:40 | yes | 25 | 27 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 12:57 | yes | 24 | 123 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 12:18 | yes | 10 | 29 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-10-01 12:28 | yes | 4 | 16 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 13:35 | yes | 14 | 23 s |
Noise floor in this category
Flips between the edition run and its calibration repeat. Six prompts per model is a small sample; the index-wide floor is the number to trust.
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Claude Haiku 4.5
3 of 3 flipped
GPT-5.4 mini
3 of 4 flipped
Gemini 3.5 Flash
3 of 4 flipped
Perplexity Sonar
2 of 3 flipped
Grok 4.1 Fast
3 of 6 flipped
Mistral Small
4 of 4 flipped
DeepSeek V4 Flash
5 of 6 flipped
Llama 4 Maverick
3 of 3 flipped
Qwen 3.7 Flash
2 of 5 flipped
Kimi K2
4 of 5 flipped
GLM 4.7 FlashX
2 of 4 flipped
MiniMax M2.5
2 of 3 flipped
GPT-6 Luna
0 of 3 flipped
Muse Glimmer 30B
4 of 4 flipped
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
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Category-scoped readings
HubSpot read as HubSpot CRM
HubSpot Smart CRM read as HubSpot CRM
Monday Sales CRM read as monday CRM
SAP read as SAP Sales Cloud
Salesforce read as Salesforce Sales Cloud
Salesforce (Sales Cloud/Agentforce) read as Salesforce Sales Cloud
Salesforce (Standard Edition) read as Salesforce Sales Cloud
Zoho read as Zoho CRM
monday Sales CRM read as monday CRM
Unresolved, counted raw
Agent CRM
Blackbaud CRM
Bloomerang CRM
Day.ai
Followup CRM
Freshsales Sprout
Microsoft Dynamics 365 CRM
Neon CRM
Odoo CRM
Prospect CRM
SMART CRM
Surefire CRM
ZohoCRM
Discontinued, still offered
No shut-down product was recommended here.