Customer intelligence and data science for small business buyers
Asked as “customer analytics and intelligence platform”, and as “customer journey analytics tool”, on behalf of a small B2B company. 55 first choices recorded across the direct, paraphrase, budget and scale prompts, fourteen models each.
Standing · first-choice share
24%
Contested · Mixpanel 13%
24HubSpot CRM13Mixpanel09HubSpot Service Hub55others
24% of first choices, contested.
Since September 2026↗new leaderNew leader since September 2026: HubSpot CRM (22%) replaces Google Analytics 4 (19% then, 8% now), 14 points clear, past the 11-point floor.HubSpot CRM leads at 22%, replacing Google Analytics 4, which led at 19% and stands at 8% now: 14 points clear, past the floor.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small business
HubSpot CRM24%Contested↗new leaderNew leader since September 2026: HubSpot CRM (22%) replaces Google Analytics 4 (19% then, 8% now), 14 points clear, past the 11-point floor.This pageMid-market
Amplitude18%Contested↗new leaderNew leader since September 2026: Amplitude (19%) replaces Google Analytics 4 (16% then, 17% now), 2 points clear, inside the 11-point floor.Standing →Enterprise
Adobe Customer Journey Analytics13%Contested▼−11Since September 2026: 24% → 14%, −11 points. Past the 11-point floor: movement. Read over the models both editions asked.Standing →
HubSpot CRM24%Contested↗new leaderNew leader since September 2026: HubSpot CRM (22%) replaces Google Analytics 4 (19% then, 8% now), 14 points clear, past the 11-point floor.This pageMid-marketAmplitude18%Contested↗new leaderNew leader since September 2026: Amplitude (19%) replaces Google Analytics 4 (16% then, 17% now), 2 points clear, inside the 11-point floor.Standing →EnterpriseAdobe Customer Journey Analytics13%Contested▼−11Since September 2026: 24% → 14%, −11 points. Past the 11-point floor: movement. Read over the models both editions asked.Standing →The standing
Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all fourteen models, for a small B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrantSince September 2026
01HubSpot CRM24%8%25accepted challenger▲+4Since September 2026: 19% → 22%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.19% → 22%
HubSpot CRM24%8%25accepted challenger▲+4Since September 2026: 19% → 22%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.19% → 22%02
Mixpanel13%14%56accepted challenger▼−2Since September 2026: 12% → 10%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.12% → 10%
Mixpanel13%14%56accepted challenger▼−2Since September 2026: 12% → 10%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.12% → 10%03
PostHog9%3%29accepted challenger▼−2Since September 2026: 10% → 8%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.10% → 8%
PostHog9%3%29accepted challenger▼−2Since September 2026: 10% → 8%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.10% → 8%04
Google Analytics 4 Lab in the set7%35%43criticized challenger▼−11Since September 2026: 19% → 8%, −11 points. Inside the 11-point floor: within noise. Read over the models both editions asked.19% → 8%
Google Analytics 4 Lab in the set7%35%43criticized challenger▼−11Since September 2026: 19% → 8%, −11 points. Inside the 11-point floor: within noise. Read over the models both editions asked.19% → 8%05Amplitude4%24%45accepted challenger▼−2Since September 2026: 6% → 4%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.6% → 4%
Amplitude4%24%45accepted challenger▼−2Since September 2026: 6% → 4%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.6% → 4%06
Microsoft Power BI4%9%11accepted challenger▲+4Since September 2026: 0% → 4%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 4%
Microsoft Power BI4%9%11accepted challenger▲+4Since September 2026: 0% → 4%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 4%Show the three products at 0%, ordered by negative rate
09
Pendo0%40%10criticized challenger▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 0%
Pendo0%40%10criticized challenger▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.2% → 0%08
Heap0%21%19accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%
Heap0%21%19accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%07
Hotjar0%9%23accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%
Hotjar0%9%23accepted challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.0% → 0%The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its product page.
Google Analytics 4 is made by Google, whose model Gemini 3.5 Flash is in the set. On the four share prompts that model made it the first choice zero times of 4; the other thirteen models four times of 52. Lab treatment is defined on the method page; the row is marked, not excluded.
All twenty-one head-to-head pages: the top seven products, each against each
Amplitude vs PostHogAmplitude vs GainsightAmplitude vs HubSpot CRMGoogle Analytics 4 vs MixpanelGoogle Analytics 4 vs SegmentGoogle Analytics 4 vs PostHogGoogle Analytics 4 vs GainsightGoogle Analytics 4 vs HubSpot CRMMixpanel vs SegmentMixpanel vs PostHogMixpanel vs GainsightMixpanel vs HubSpot CRMSegment vs PostHogSegment vs GainsightSegment vs HubSpot CRMPostHog vs GainsightPostHog vs HubSpot CRMGainsight vs HubSpot CRM
Recommended versus criticized
Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.
Criticized challengerCriticized default
Negative label rate →
010203040506070809Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01HubSpot CRM24%
HubSpot CRM24%02Mixpanel13%
Mixpanel13%03PostHog9%
PostHog9%04Google Analytics 47%
Google Analytics 47%05Amplitude4%
Amplitude4%06Microsoft Power BI4%
Microsoft Power BI4%07Hotjar0%
Hotjar0%08Heap0%
Heap0%09Pendo0%
Pendo0%What they warned about
Three of fourteen models held their first choice under the paraphrase. Claude Haiku 4.5, Gemini 3.5 Flash, Perplexity Sonar, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Kimi K2, GLM 4.7 FlashX, MiniMax M2.5, GPT-6 Luna and Muse Glimmer 30B changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Google Analytics 435%
15 of 43 labels negative · 11 of 14 models
“Google Analytics, for example, states that it processes data on behalf of customers and that customers must not send personally identifiable information to it” GPT-5.4 mini, negative prompt
Amplitude24%
11 of 45 labels negative · 9 of 14 models · 2 hard negative
“Product analytics platforms that are overkill at low volume ... "Overkill if you just need traffic analytics"” Muse Glimmer 30B, negative prompt
Tableau100%
7 of 7 labels negative · 7 of 14 models · 4 hard negative
“"Three things make Tableau a poor match for most small businesses.""Tableau probably isn't the best option."” Muse Glimmer 30B, negative prompt
Mixpanel14%
8 of 56 labels negative · 7 of 14 models
“Amplitude and Mixpanel both position their products this way, with paid tiers and advanced features beyond the free plans.” GPT-5.4 mini, negative prompt
What they cite
Citations exist only for the models that return a source list: fourteen of the fourteen in this edition, and all six flagship models on the expanded tier.
Sites the answers cite
76 of 84 answers in this category came back with a source list, from 14 of 14 models: citations where the model returns them, or the search results it consulted. 1085 links across 314 sites, every framing counted. Ranked by the number of answers carrying the site or page. 8 of the 252 answers across every segment cited this index's own page for the category; the method page measures whether that reading tilts an answer.
vendor site · Quo37 answers · 37 citations · 10 models
vendor site · Mixpanel34 answers · 43 citations · 11 models
vendor site · Userpilot27 answers · 29 citations · 11 models
25 answers · 26 citations · 9 models
vendor site · Zendesk23 answers · 27 citations · 10 models
22 answers · 35 citations · 11 models
vendor site · Chattermill21 answers · 26 citations · 11 models
vendor site · Guideflow18 answers · 21 citations · 10 models
vendor site · Statsig18 answers · 18 citations · 9 models
vendor site · Amplitude17 answers · 33 citations · 10 models
vendor site · Contentsquare17 answers · 22 citations · 11 models
vendor site · Fullstory14 answers · 16 citations · 8 models
Pages the answers cite
The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.
37 answers · 10 models
25 answers · 9 models
24 answers · 8 models
24 answers · 11 models
17 answers · 8 models
12 answers · 8 models
12 answers · 7 models
11 answers · 7 models
11 answers · 10 models
10 answers · 7 models
Search against answers
Each company's standing in the answers beside its site's footprint in Google search, one row a site: the products the models named on it with their shares, and the share they add up to; monthly searches on Google, and DataForSEO's estimate of AI search demand (modeled from search signals, directional, not a count of queries to any assistant), for the most-searched of the company's and its products' names (the name is in each row's hover text); estimated monthly organic visits to the site; and its best position in Google's top ten for “best customer analytics and intelligence platform”, “customer analytics and intelligence platform”. US estimates from DataForSEO and Google's Ads Transparency Center. A small company's site, or a mid-sized company's site for its flagship, is marked company; a product on a large parent's site (Google, Microsoft) has no site figures. A column with no figures for this category is left out, and an empty cell means none were seen, not none exist. Two measurements side by side: neither is read as the cause of the other.
| Company and products | Share | Own site cited | Name searches, Google | AI search demand, est. | Organic visits | Paid search a month, est. | Google ads, last 30 days |
|---|---|---|---|---|---|---|---|
| HubSpot parent site HubSpot CRM 24%, HubSpot Service Hub 9%, HubSpot Marketing Hub 4%, HubSpot Breeze Intelligence 2% | 38% | 934 | 368,000 | 9,776 | |||
| Mixpanel mixpanel.com | 13% | 466 | 12,100 | 458 | 20,284 | $458 | 11 |
| PostHog posthog.com | 9% | 355 | 33,100 | 271 | 25,936 | 120 | |
| Google analytics.google.com Google Analytics 4 7% | 7% | 474 | 9,900 | 348 | |||
| Factors.ai factors.ai | 5% | 91 | 590 | 1 | 8,319 | 31 | |
| Amplitude amplitude.com | 4% | 248 | 74,000 | 5,691 | 373,273 | $207 | 27 |
| Microsoft parent site Microsoft Power BI 4% | 4% | 242 | 2,240,000 | 403,136 | |||
| Zoho parent site Zoho Analytics 2%, Zoho CRM 2% | 4% | 332 | 49,500 | 660 | |||
| Microsoft clarity.microsoft.com Microsoft Clarity 2% | 2% | 215 | 2,240,000 | 403,136 | 44,297 | ||
| Quo quo.com | 2% | 32 | 74,000 | 5,629 | 300,088 | 117 |
Google's top ten for the two searches hold 16 sites; 1 of them are among the sites the models cited here (zendesk.com). The first result for “best customer analytics and intelligence platform” is kayako.com.
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.ShowHide
How they answered
Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ShowHideModelDirect“What is the best customer analytics and intelligence platform for a small B2B company?”Paraphrase“Which customer journey analytics tool would you recommend to a small business that sells to other businesses?”Comparative“What are the top customer analytics platforms for a small team and how do they differ?”Budget-constrained“What is the best customer analytics and intelligence platform for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a customer analytics and intelligence platform. What should we look at?”Negative“Which customer analytics platforms should a small business avoid or be cautious about?”
Claude Haiku 4.5HubSpot Service HubHubSpot Marketing HubChangedMixpanelGoogle Analytics 4, Looker Studiono first choiceagainst: Hotjar, Looker, Mixpanel, Pendo, Qualtrics, Tableau
Four alternatives
Amplitude, Custify, Gainsight, LeadspaceThree alternatives
Cometly, Google Analytics 4, MixpanelThree alternatives
Amplitude, Google Analytics 4, HeapTwo alternatives
AWS QuickSight, Zoho AnalyticsGPT-5.4 miniMixpanelagainst: Amplitude, HubSpot CRMMixpanelHeldPostHogagainst: PendoPostHogagainst: Segmentno first choiceagainst: Amplitude, Fullstory, Google Analytics 4, Mixpanel
Three alternatives
Fullstory, Heap, PendoOne alternative
AmplitudeTwo alternatives
Amplitude, MixpanelGemini 3.5 FlashFactors.ai, HubSpot Breeze Intelligence, HubSpot CRMagainst: Adobe Real-Time CDP, Dreamdata, HockeyStack, Salesforce Data CloudFactors.aiChangedMixpanel, PostHogPostHogPostHogagainst: Amplitude, Mixpanelagainst: Adobe Real-Time CDP, Amplitude, Google Analytics 4, Heap, Looker, Microsoft Power BI, Mixpanel, Salesforce Data Cloud, Segment, Tableau, Tealium
Four alternatives
Amplitude, Apollo.io, Attributer, PostHogThree alternatives
Attributer, Dreamdata, SourceLoopThree alternatives
Amplitude, Heap, PendoThree alternatives
Amplitude, Microsoft Clarity, MixpanelFive alternatives
Enterpret, HockeyStack, Hotjar, June, Microsoft ClarityPerplexity SonarHubSpot Starter Suite / Service Hubagainst: Google Analytics 4, Salesforce Data CloudQuestionPro Journey ManagementChangedagainst: Adobe Customer Journey AnalyticsHotjar, MixpanelAmplitude, Microsoft Power BIno first choiceagainst: Adobe Customer Journey Analytics, Amplitude, Improvado, Qualtrics, Tableau
Two alternatives
Mixpanel, UserpilotOne alternative
CometlyFour alternatives
Amplitude, HubSpot CRM, SurveyMonkey, ZendeskThree alternatives
Bigin by Zoho, Quo, SalesmateGrok 4.1 FastHubSpot CRMagainst: Google Analytics 4HubSpot CRMHeldAmplitudeHubSpot CRMagainst: Qualtrics, SalesforceHubSpot CRM, Mixpanel, Quoagainst: Adobe Analytics, Adobe Real-Time CDP, Bloomreach, Qualtrics, Salesforce, mParticle
Two alternatives
Amplitude, MixpanelTwo alternatives
Google Analytics 4, MixpanelFour alternatives
Google Analytics 4, Heap, Mixpanel, PostHogFive alternatives
Amplitude, Google Analytics 4, Microsoft Power BI, Mixpanel, Zoho AnalyticsMistral SmallHubSpot Service Hub, Microsoft Power BIno first choiceChangedAmplitude, MixpanelZoho Analyticsno first choiceagainst: Adobe Analytics, Google Analytics 4
Five alternatives
Google Analytics 4, Hotjar, Klipfolio, Pendo, UserpilotThree alternatives
Google Analytics 4, Hotjar, HubSpot CRMDeepSeek V4 FlashHubSpot Service HubHubSpot Marketing HubChangedagainst: DreamdataAmplitude, Mixpanelagainst: FullstoryPostHogAmplitude, Mixpanelagainst: Pendoagainst: Adobe Analytics, Amplitude, BlueConic, Hotjar, Mixpanel, Salesforce Customer 360, Salesforce Data Cloud, Segment, Tableau, mParticle
Two alternatives
Microsoft Power BI, MixpanelTwo alternatives
Cometly, MixpanelFour alternatives
Heap, Hotjar, Pendo, PostHogThree alternatives
Amplitude, Microsoft Power BI, MixpanelFour alternatives
HubSpot CRM, PostHog, Segment, StatsigLlama 4 Maverickno first choiceContentsquareChangedno first choiceSentiSum, Zendeskno first choiceagainst: Adobe Analytics, Google Analytics 4
Two alternatives
HubSpot Marketing Hub, Quantum MetricQwen 3.7 FlashHubSpot CRMagainst: GongHubSpot CRMHeldagainst: Google Analytics 4Plausible, PostHogagainst: Google Analytics 4Google Analytics 4, Microsoft Clarityagainst: Amplitude, Mixpanelno first choiceagainst: Adobe Real-Time CDP, Google Analytics 4, Improvado, Salesforce Marketing Cloud Intelligence, Segment’s open-source partner, Tealium, mParticle
Three alternatives
Apollo.io, Delighted, PostHogFour alternatives
Amplitude, Cometly, Hotjar, Microsoft ClarityTwo alternatives
Microsoft Clarity, MixpanelThree alternatives
Fathom, HubSpot CRM, PostHogKimi K2HubSpot Service Hub, Mixpanelagainst: Google Analytics 4HubSpot CRMChangedagainst: Amplitude, Fullstory, Salesforce Marketing Cloud Account EngagementMixpanelHubSpot CRMno first choiceagainst: Google Analytics 4, SAS, Salesforce Interaction Studioagainst: ActionIQ, Adobe Analytics, Adobe Real-Time CDP, Google Analytics 4, Pendo, Salesforce Data Cloud, Supermetrics, Tableau, Tealium
Two alternatives
Amplitude, SegmentThree alternatives
Google Analytics 4, Hotjar, MixpanelThree alternatives
Amplitude, Hotjar, PostHogSix alternatives
Amplitude, Google Analytics 4, Heap, Matomo, Microsoft Power BI, MixpanelTen alternatives
Amplitude, Chattermill, Clari Copilot, Gong, HubSpot CRM, Mixpanel, PostHog, Quo, Thematic, UnwrapGLM 4.7 FlashXHubSpot Service HubCometlyChangedGoogle Analytics 4Google Analytics 4no first choiceagainst: Adobe Customer Journey Analytics, Microsoft Dynamics 365 Customer Insights, Segment, Tealium, mParticle
Four alternatives
Microsoft Power BI, Quo, Salesforce Interaction Studio, ZendeskFour alternatives
Google Analytics 4, HockeyStack, Smaply, UXPressiaFour alternatives
Amplitude, Hotjar, Mixpanel, UXCamSix alternatives
Hotjar, HubSpot Service Hub, Matomo, Mixpanel, Quo, ZendeskMiniMax M2.5HubSpot CRM, Zoho CRMno first choiceChangedagainst: Google Analytics 4, MixpanelAmplitude, MixpanelGoogle Analytics 4, HubSpot CRMno first choiceagainst: Adobe Analytics, Amplitude, Domo, Google Analytics 360, Heap, Improvado, Qualtrics, SegmentStream, Tableau
Three alternatives
Mixpanel, Pipedrive, Salesforce EssentialsThree alternatives
Google Analytics 4, Pendo, PostHogTwo alternatives
Amplitude, HotjarGPT-6 LunaHubSpot CRMagainst: GainsightFactors.aiChangedagainst: HubSpot CRMAmplitude, MixpanelMixpanelno first choiceagainst: Amplitude, Google Analytics 4, Heap, Mixpanel, PostHog
Two alternatives
Mixpanel, PostHogOne alternative
MixpanelThree alternatives
Google Analytics 4, Heap, PostHogTwo alternatives
HubSpot CRM, Microsoft ClarityMuse Glimmer 30BHubSpot CRMMixpanelChangedagainst: Adobe Customer Journey AnalyticsMixpanelPostHogagainst: Salesforce Interaction Studiono first choiceagainst: Amplitude, Google Analytics 4, Heap, Intercom, Medallia Experience Cloud, Qualtrics, Tableau, Zendesk
Three alternatives
Google Analytics 4, Quo, ZendeskThree alternatives
Hotjar, HubSpot Marketing Hub, WoopraThree alternatives
Amplitude, Heap, PostHogFive alternatives
Google Analytics 4, Hotjar, Statsig, Survicate, Zonka FeedbackBold is the first choiceAlternatives are counted; the count opens them.What the answer argued against
The record
One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Eighty-four rows: every prompt, every model, every answer.
| Prompt | Model | Version string | Time (UTC) | Searched | Sources | Latency |
|---|---|---|---|---|---|---|
| Direct recommendation | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 12:25 | yes | 9 | 8 s |
| Direct recommendation | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 08:22 | yes | 4 | 5 s |
| Direct recommendation | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 10:31 | yes | 18 | 25 s |
| Direct recommendation | Perplexity Sonar | sonar | 2026-10-01 09:01 | yes | 24 | 5 s |
| Direct recommendation | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 11:42 | yes | 22 | 7 s |
| Direct recommendation | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 09:29 | yes | 13 | 6 s |
| Direct recommendation | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 07:50 | yes | 21 | 25 s |
| Direct recommendation | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 10:11 | yes | 5 | 1 s |
| Direct recommendation | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 10:51 | yes | 10 | 28 s |
| Direct recommendation | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 12:55 | yes | 14 | 21 s |
| Direct recommendation | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 09:19 | yes | 20 | 74 s |
| Direct recommendation | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 10:30 | yes | 13 | 21 s |
| Direct recommendation | GPT-6 Luna | gpt-6-luna | 2026-10-01 13:39 | yes | 4 | 18 s |
| Direct recommendation | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 10:00 | yes | 21 | 24 s |
| Paraphrase | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 12:30 | yes | 9 | 7 s |
| Paraphrase | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 11:33 | yes | 4 | 7 s |
| Paraphrase | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 10:46 | yes | 18 | 20 s |
| Paraphrase | Perplexity Sonar | sonar | 2026-10-01 12:23 | yes | 24 | 2 s |
| Paraphrase | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 13:04 | yes | 22 | 8 s |
| Paraphrase | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 13:34 | no | 0 | 2 s |
| Paraphrase | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 12:06 | yes | 21 | 33 s |
| Paraphrase | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 09:23 | yes | 5 | 2 s |
| Paraphrase | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 11:20 | yes | 10 | 56 s |
| Paraphrase | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 10:59 | yes | 15 | 28 s |
| Paraphrase | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 11:53 | yes | 20 | 26 s |
| Paraphrase | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 09:23 | yes | 5 | 23 s |
| Paraphrase | GPT-6 Luna | gpt-6-luna | 2026-10-01 10:10 | yes | 3 | 13 s |
| Paraphrase | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 11:56 | yes | 14 | 16 s |
| Comparative | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 13:00 | yes | 15 | 13 s |
| Comparative | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 10:36 | yes | 4 | 7 s |
| Comparative | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 09:44 | yes | 13 | 24 s |
| Comparative | Perplexity Sonar | sonar | 2026-10-01 09:57 | yes | 21 | 5 s |
| Comparative | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 13:42 | yes | 24 | 11 s |
| Comparative | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 10:32 | yes | 10 | 11 s |
| Comparative | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 08:30 | yes | 23 | 32 s |
| Comparative | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 08:56 | yes | 5 | 3 s |
| Comparative | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 11:45 | no | 0 | 37 s |
| Comparative | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 11:33 | yes | 19 | 23 s |
| Comparative | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 12:25 | yes | 19 | 108 s |
| Comparative | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 10:39 | yes | 10 | 21 s |
| Comparative | GPT-6 Luna | gpt-6-luna | 2026-10-01 12:15 | yes | 5 | 15 s |
| Comparative | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 11:29 | yes | 23 | 39 s |
| Budget constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 12:26 | yes | 9 | 8 s |
| Budget constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 11:32 | yes | 3 | 5 s |
| Budget constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 10:07 | yes | 20 | 24 s |
| Budget constrained | Perplexity Sonar | sonar | 2026-10-01 14:03 | yes | 19 | 22 s |
| Budget constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 08:20 | yes | 23 | 7 s |
| Budget constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 13:38 | yes | 23 | 11 s |
| Budget constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 08:40 | yes | 23 | 26 s |
| Budget constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 09:30 | yes | 5 | 2 s |
| Budget constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 11:20 | no | 0 | 26 s |
| Budget constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 08:22 | yes | 19 | 24 s |
| Budget constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 09:46 | yes | 18 | 25 s |
| Budget constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 10:38 | yes | 10 | 24 s |
| Budget constrained | GPT-6 Luna | gpt-6-luna | 2026-10-01 11:56 | yes | 4 | 8 s |
| Budget constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 10:59 | yes | 21 | 37 s |
| Scale constrained | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 09:25 | no | 0 | 5 s |
| Scale constrained | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 10:41 | no | 0 | 6 s |
| Scale constrained | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 12:45 | yes | 8 | 25 s |
| Scale constrained | Perplexity Sonar | sonar | 2026-10-01 12:01 | yes | 20 | 6 s |
| Scale constrained | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 14:16 | yes | 18 | 8 s |
| Scale constrained | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 12:07 | no | 0 | 9 s |
| Scale constrained | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 08:54 | yes | 24 | 40 s |
| Scale constrained | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 11:11 | yes | 5 | 3 s |
| Scale constrained | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 10:14 | no | 0 | 34 s |
| Scale constrained | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 11:52 | yes | 12 | 32 s |
| Scale constrained | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 11:44 | yes | 15 | 41 s |
| Scale constrained | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 13:43 | no | 0 | 12 s |
| Scale constrained | GPT-6 Luna | gpt-6-luna | 2026-10-01 09:23 | yes | 2 | 17 s |
| Scale constrained | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 08:16 | yes | 13 | 26 s |
| Negative framing | Claude Haiku 4.5 | claude-haiku-4-5-20251001 | 2026-10-01 11:51 | yes | 16 | 11 s |
| Negative framing | GPT-5.4 mini | gpt-5.4-mini-2026-03-17 | 2026-10-01 10:46 | yes | 5 | 6 s |
| Negative framing | Gemini 3.5 Flash | gemini-3.5-flash | 2026-10-01 11:25 | yes | 9 | 22 s |
| Negative framing | Perplexity Sonar | sonar | 2026-10-01 10:40 | yes | 21 | 4 s |
| Negative framing | Grok 4.1 Fast | spacexai/grok-4.1-fast-non-reasoning via vertex | 2026-10-01 11:08 | yes | 24 | 9 s |
| Negative framing | Mistral Small | mistral/mistral-small via mistral | 2026-10-01 09:25 | yes | 5 | 4 s |
| Negative framing | DeepSeek V4 Flash | deepseek/deepseek-v4-flash via deepinfra | 2026-10-01 13:44 | yes | 25 | 42 s |
| Negative framing | Llama 4 Maverick | meta/llama-4-maverick via bedrock | 2026-10-01 08:04 | yes | 5 | 10 s |
| Negative framing | Qwen 3.7 Flash | alibaba/qwen3.7-flash via alibaba | 2026-10-01 11:46 | yes | 5 | 28 s |
| Negative framing | Kimi K2 | moonshotai/kimi-k2 via novita | 2026-10-01 13:47 | yes | 24 | 35 s |
| Negative framing | GLM 4.7 FlashX | zai/glm-4.7-flashx via zai | 2026-10-01 09:23 | yes | 22 | 30 s |
| Negative framing | MiniMax M2.5 | minimax/minimax-m2.5 via minimax | 2026-10-01 13:33 | yes | 24 | 26 s |
| Negative framing | GPT-6 Luna | gpt-6-luna | 2026-10-01 13:56 | yes | 5 | 20 s |
| Negative framing | Muse Glimmer 30B | meta/muse-glimmer-30b via togetherai | 2026-10-01 09:23 | yes | 22 | 32 s |
Normalization in this category
Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.
ShowHide
Category-scoped readings
HubSpot read as HubSpot CRM
HubSpot (Free CRM Tier) read as HubSpot CRM
HubSpot (Marketing Hub) read as HubSpot CRM
Medallia read as Medallia Experience Cloud
Zoho read as Zoho Analytics
Unresolved, counted raw
C3 AI
Chattermill.com
HubSpot Starter Suite / Service Hub
Outreach.ai
Quo.com
Salesforce
Salesforce (e.g., Interaction Studio, Data Cloud, or Einstein Analytics)
Salesforce Essentials
Segment’s open-source partner
Shopify Reports
Smaply
UXPressia
Zendesk Customer Journey Analytics
Zendesk's customer analytics software
Discontinued, still offered
No shut-down product was recommended here.