GTM AI Index
September 2026 Edition · The permanent record of this edition. The unqualified address always carries the latest edition.
Index › Sales › Dialers › Enterprise › September 2026 Edition

Sales dialers and calling for enterprise buyers

Asked as “sales dialer”, and as “outbound calling platform for sales teams”, on behalf of an enterprise B2B company. 54 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Outreach
Contested
20% of first choices, contested.
ShowinginAll 73 categories in the September 2026 Edition →

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.
Small businessCloudTalk28%ContestedStanding →Mid-marketAloware18%ContestedStanding →EnterpriseOutreach20%ContestedThis page

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Outreach20%0%21accepted challenger
02Salesloft15%4%26accepted challenger
03Five913%14%42accepted challenger
04Aloware11%17%24accepted challenger
05NICE CXone7%7%27accepted challenger
06Orum7%25%32criticized challenger
07Genesys Cloud CX4%8%12accepted challenger
08CloudTalk4%28%32criticized challenger
09Nooks2%21%19accepted challenger
10Dialpad2%24%17accepted challenger
11PhoneBurner2%42%12criticized challenger
Show the six products at 0%, ordered by negative rate
17RingCentral Events0%60%10criticized challenger
16Aircall0%58%12criticized challenger
15Kixie0%55%11criticized challenger
14JustCall0%25%16criticized challenger
13Convoso0%24%17accepted challenger
12Talkdesk0%6%16accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.
Head to head
Aloware vs CloudTalkAloware vs JustCallCloudTalk vs JustCall

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Outreach20%
02Salesloft15%
03Five913%
04Aloware11%
05NICE CXone7%
06Orum7%
07Genesys Cloud CX4%
08CloudTalk4%
09Nooks2%
10Dialpad2%
11PhoneBurner2%
12Talkdesk0%
13Convoso0%
14JustCall0%
15Kixie0%
16Aircall0%
17RingCentral Events0%

02What they warned about

One of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
CloudTalk
28%
9 of 32 labels negative · 5 of 12 models · 4 hard negative
“**CloudTalk**: Call quality is flagged as inconsistent in some Trustpilot reviews, and customer support response times have been a recurring complaint.” Claude Haiku 4.5, negative prompt
Aircall
58%
7 of 12 labels negative · 5 of 12 models · 2 hard negative
“What I'd avoid for predictable cost at scale- **Aircall, JustCall, CloudTalk, RingCentral**” DeepSeek V4 Flash, budget prompt
Orum
25%
8 of 32 labels negative · 5 of 12 models · 1 hard negative
“**Orum** - Parallel dialing at scale creates massive compliance and reputation risks” Mistral Small, negative prompt
Kixie
55%
6 of 11 labels negative · 5 of 12 models
“standard sales tools (like PhoneBurner or Kixie) often lack the necessary infrastructure, compliance features, and dedicated support to handle that scale” Qwen 3.7 Flash, budget prompt

03What they cite

Citations exist only for the models that return a source list: four of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

22 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 5 of those lists are Google grounding redirects that name no site and are left out of the counts. 231 links across 95 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.

cloudtalk.io
vendor site · CloudTalk10 answers · 22 citations · 2 models
justcall.io
vendor site · JustCall9 answers · 13 citations · 2 models
aloware.com
vendor site · Aloware8 answers · 13 citations · 2 models
trellus.ai
vendor site · Trellus8 answers · 10 citations · 2 models
croclub.com
8 answers · 8 citations · 2 models
skipcall.io
vendor site · Skipcall7 answers · 7 citations · 2 models
11x.ai
vendor site · 11x5 answers · 5 citations · 2 models
trustradius.com
vendor site · TrustRadius5 answers · 5 citations · 3 models
frejun.com
4 answers · 5 citations · 2 models
prospeo.io
vendor site · Prospeo4 answers · 5 citations · 1 model
guideflow.com
vendor site · Guideflow4 answers · 4 citations · 2 models
kixie.com
vendor site · Kixie4 answers · 4 citations · 2 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

cloudtalk.io/blog/best-ai-sales-dialer-software
9 answers · 2 models
croclub.com/tools/best-sales-dialer-software
8 answers · 2 models
justcall.io/blog/best-sales-dialer-software.html
8 answers · 2 models
skipcall.io/en/blog/best-sales-dialer-software
7 answers · 2 models
aloware.com/blog/the-8-best-sales-dialers
6 answers · 2 models
trellus.ai/post/best-sales-dialer-software
5 answers · 1 model
11x.ai/guides/sales-dialer-tools-b2b-sales-teams
4 answers · 2 models
cloudtalk.io/blog/dialers-for-cold-calling
4 answers · 2 models
guideflow.com/blog/sales-dialer-software
4 answers · 2 models
prospeo.io/s/best-sales-dialer
4 answers · 1 model

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best sales dialer for an enterprise B2B company?”Paraphrase“Which outbound calling platform for sales teams would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade sales dialers and how do they differ?”Budget-constrained“What is the best sales dialer for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a sales dialer. What should we look at?”Negative“Which sales dialers should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5Five9
Four alternativesAircall, Aloware Power Dialer, HubSpot Sales Hub, NICE CXone
OutreachChanged
Three alternativesSalesloft, Talkdesk, ZoomInfo
Aloware
Four alternativesCloudTalk, Five9, NICE CXone, RingCentral Events
against: TalkdeskAloware
One alternativeFive9
against: Genesys Cloud CXno first choiceagainst: CloudTalk, Dialpad
GPT-5.4 miniOutreach
Four alternativesFive9, Genesys Cloud CX, NICE CXone, Orum
OutreachHeld
Two alternativesOrum, Salesloft
Nooks, Orum
Eight alternativesDialpad, Five9, Genesys Cloud CX, NICE CXone, Outreach, RingCentral Contact Center, Salesloft, Talkdesk
Salesloft
One alternativeDialpad
against: Orumno first choiceagainst: Convoso, Mojo Selling Solutions, Readymode, Voicent Predictive Dialer
Gemini 3.5 FlashOrum
Six alternativesAloware, Convoso, Five9, Outreach, PhoneBurner, Salesloft
Outreach, SalesloftChanged
Three alternativesFive9, Nooks, Orum
Nooks, Orum
Five alternativesAloware, Five9, Harmony.ai, PhoneBurner, Retell AI
Dialpad, PhoneBurner
Two alternativesFive9, Genesys Cloud CX
against: Nooks, OrumNooks, Orum
Five alternativesDialpad, Outreach, RingCentral Events, Salesloft, Zoom Phone
against: Aircall, Avaya, Legacy Cisco, Mojo Dialer, PhoneBurner, RingCentral Events, Zoom Phone
Perplexity SonarAloware
Two alternativesJustCall, ZoomInfo Copilot Dialer
Outreach, SalesloftChanged
Two alternativesDialpad, Nextiva
Five9, Genesys Cloud CX
Five alternativesNICE CXone, Nooks, Orum, Revenue.io RingDNA, Salesloft
Aloware
One alternativePowerDialer.ai
against: Five9no first choicenothing named
Grok 4.1 FastFive9
Four alternativesGenesys Cloud CX, NICE CXone, Talkdesk, ZoomInfo Dialer
against: Aloware, CloudTalkOutreach, SalesloftChangedagainst: Aircall, CloudTalk, Convoso, Dialpad, Five9, NICE CXone, Orum, RingCentral EventsFive9
Four alternativesConvoso, Genesys Cloud CX, NICE CXone, Talkdesk
against: Aloware, Kixie, OrumFive9
Three alternativesConvoso, NICE CXone, Talkdesk
against: Aloware, CloudTalk, JustCall, PhoneBurner, PowerDialer.ai, PredictiveDialer.coFive9, NICE CXone
One alternativeCloudTalk
against: Aircall, BatchDialer, Convoso, Five9, Orum, RingCentral Events
Mistral SmallSkipcall
Four alternativesKixie, Nooks, Orum, Salesloft Dialer
Five9 Intelligent Cloud Contact CenterChanged
Two alternativesGenesys Cloud CX, Salesloft
Aloware
Four alternativesCloudTalk, Five9, NICE CXone, Orum
PowerDialer.ai
Three alternativesConvoso, DialedIn, Five9
no first choiceagainst: JustCall, Kixie, Nooks, Orum, PhoneBurner, Salesfinity, Trellus
DeepSeek V4 FlashOrum, Outreach, Salesloft
Three alternativesCloudTalk, Five9, Nooks
against: KoncertOutreachChanged
Three alternativesCloudTalk, Five9, Salesloft
Nooks, Orum
Six alternativesConvoso, Five9, NICE CXone, Outreach, Salesloft, Talkdesk
against: Aloware, CloudTalk, KixieAloware, PowerDialer.ai
Two alternativesDialedIn, Five9
against: Aircall, CloudTalk, Genesys, JustCall, NICE CXone, Nooks, Orum, PhoneBurner, RingCentral EventsOutreach, Salesloft
Five alternativesFive9, Nooks, Orum, RingCentral Events, Salesforce Sales Dialer
against: Aircall, CloudTalk, Dialpad, Kixieagainst: ConnectAndSell, Dialpad, MonsterConnect, Orum, RingCentral Events
Llama 4 Maverickno first choiceCloudTalkChanged
Three alternativesAircall, HubSpot Sales Hub, Nextiva
Aloware
Two alternativesCloudTalk, Five9
Aloware
Three alternativesCloudTalk, NICE CXone, PhoneBurner
no first choice
Four alternativesAloware, JustCall, Orum, Salesfinity
nothing named
Qwen 3.7 FlashAloware
Six alternativesBland AI, CloudTalk, Dialpad, Fastcall, InsideSales, Kixie PowerCall
Five9Changed
Four alternativesDialpad, NICE CXone, Outreach, Salesloft
Five9, NICE CXone
Seven alternativesAloware, Convoso, JustCall, Nooks, Orum, Salesforce Dialer, Talkdesk
NICE CXone
Three alternativesFive9, Orum, Salesloft
against: Kixie, PhoneBurnerno first choiceagainst: Grasshopper, RingCentral basic tiers
Kimi K2Orum
Two alternativesAloware, Nooks
against: KixieOutreach, SalesloftChanged
Three alternativesFive9, Genesys Cloud CX, Gong
no first choice
Seven alternativesAloware, Five9, Genesys Cloud CX, NICE CXone, Orum, Salesloft, Talkdesk
Genesys Cloud CX, NICE CXone
Three alternativesCRM Dialer™, Five9, Talkdesk
against: Aircall, Amazon Connect, CloudTalkno first choiceagainst: Apollo's Native Parallel Dialer, Fluent, Kasm, Inc., Stratics Networks Inc.
GLM 4.7 FlashXFive9, NICE CXone
Ten alternativesApollo Dialer, CloudTalk, Convoso, Dialpad, Fastcall, HubSpot Call Tracker, Nooks, Orum, Skipcall, Talkdesk
Five9Changed
Three alternativesCloudTalk, Orum, Outreach Voice
Aloware
Eleven alternativesAircall, CloudTalk, Convoso, Dialpad, Five9, JustCall, Kixie, Nooks, Orum, PhoneBurner, ZoomInfo Copilot Dialer
Genesys Cloud CX
Two alternativesFive9, NICE CXone
no first choiceagainst: CloudTalk, Five9, RingCentral Events
MiniMax M2.5Gong
Four alternativesAloware, Outreach, Salesloft, ZoomInfo
CloudTalk, Salesforce Sales CloudChanged
Two alternativesMonday.com, Nextiva
no first choiceagainst: AircallPowerDialer.ai
Two alternativesCall Center Dialer™, CloudTalk
against: Five9, JustCall, SalesloftOutreach, Salesloft
Two alternativesGong, Vanilla Soft
against: Convoso, Five9, Nooks
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-15 01:34yes1410 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-15 02:48yes24 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-15 04:15yes1121 s
Direct recommendationPerplexity Sonarsonar2026-09-15 00:53yes206 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-14 23:17yes07 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-15 01:50yes010 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-15 00:15yes017 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-14 23:12yes02 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-15 00:32yes031 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-15 00:26yes042 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-15 01:12yes052 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-14 23:43yes017 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-15 03:42yes1211 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-15 01:24yes23 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-15 04:55yes1120 s
ParaphrasePerplexity Sonarsonar2026-09-14 23:51yes204 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-15 01:22yes09 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-15 04:58yes09 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-14 23:20yes037 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-15 04:40yes01 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-15 00:40yes070 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-15 04:24yes063 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-14 23:07yes034 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-14 22:56yes029 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-15 03:24yes1013 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-15 03:30yes29 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-15 03:39yes1129 s
ComparativePerplexity Sonarsonar2026-09-14 23:11yes209 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-15 00:45yes08 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-15 01:40yes08 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-14 23:14yes023 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-15 04:24yes02 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-15 01:52yes055 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-15 03:11yes084 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-15 04:16yes032 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-14 22:52yes025 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-15 04:44yes169 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-15 04:55yes36 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-14 22:58yes2728 s
Budget constrainedPerplexity Sonarsonar2026-09-15 03:49yes208 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-15 03:29yes011 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-15 03:33yes08 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-15 02:11yes024 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-15 03:21yes02 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-15 01:33yes039 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-15 03:28yes033 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-15 04:32yes024 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-15 05:00yes038 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-15 02:51yes2618 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-15 04:21no07 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-15 02:52no017 s
Scale constrainedPerplexity Sonarsonar2026-09-15 05:04yes2021 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-15 00:09yes09 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-15 04:18no07 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-15 03:20yes028 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-15 01:42yes05 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-15 00:21yes042 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-14 23:09yes047 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-14 23:27yes047 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-15 02:37yes025 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-14 23:58yes1710 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-15 00:51yes76 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-14 23:52yes2835 s
Negative framingPerplexity Sonarsonar2026-09-15 02:18yes206 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-15 00:44yes09 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-15 04:06yes011 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-14 23:49yes075 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-15 03:45yes02 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-15 02:29no045 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-14 23:36yes061 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-15 03:28yes0113 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-15 04:47yes021 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
None. Every name in this category resolved on its own.
Unresolved, counted raw
Apollo's Native Parallel Dialer
BatchDialer
CRM Dialer™
Call Center Dialer™
DialerAI
Five9 Intelligent Cloud Contact Center
Fluent
Genesys Cloud
Grasshopper
Harmony.ai
Kasm, Inc.
Legacy Cisco
LiveVox
Mojo Selling Solutions
Novocall
Outbound Engine
PredictiveDialer.co
Revenue.io RingDNA
Revenue.io's RingDNA
RingCentral CX
RingCentral Contact Center
RingCentral RingEX
RingCentral basic tiers
Stratics Networks Inc.
Twilio
Voicent Predictive Dialer
ZoomInfo Dialer
Discontinued, still offered
No shut-down product was recommended here.

Also in sales

The other categories of this function, with the leader in each.
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