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Index › Sales › Dialers › CloudTalk vs Orum
Sales dialers and calling · October 2026 Edition

CloudTalk vs Orum

One of fourteen models named CloudTalk first on the direct prompt; two named Orum. CloudTalk was named by thirteen of the fourteen models and Orum by twelve and CloudTalk carries 32 labels and Orum 30, so the shares are not directly comparable.

CloudTalk

accepted challenger

Named in thirteen categories this edition.

Orum

accepted challenger

Named in one category this edition.

First-choice share22%8%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate3%23%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#4A position in a field of 13; printed, not drawn.
Labels3230A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, CloudTalk reading right to left. Rank and label count are printed, not drawn.Aircall was named alongside these two in nine of the fourteen direct answers. CloudTalk vs JustCall · CloudTalk vs Kixie PowerCall · CloudTalk vs Aloware

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the sales dialers and calling page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
CloudTalkFirst choices, of fourteen modelsOrum
Direct12
Paraphrase62
Comparative02
Budget-constrained401 against Orum
Scale-constrained00
Negative101 against CloudTalk · 6 against Orum
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where CloudTalk and Orum stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.20
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
CloudTalk Orum first choice named as an alternative argued againstblank: not namedEach cell is one answer, CloudTalk on the left and Orum on the right.

The direct prompt

The plain question, one answer per model, grouped by where CloudTalk and Orum stood in it.

CloudTalk first, Orum not the choice

1 of 14 modelsOrum was named in the answer but not as the choice, or not at all.
GPT-5.4 miniCloudTalk alternatives: Aircall, Gong Dialer, Salesloft Dialer

Orum first, CloudTalk not the choice

2 of 14 modelsCloudTalk was named in the answer but not as the choice, or not at all.
Gemini 3.5 FlashNooks, Orum alternatives: Aloware, Apollo.io, Kixie PowerCall, PhoneBurner
GPT-6 LunaOrum alternatives: HubSpot Sales Hub, Nooks, Salesloft Dialer

Neither was the first choice, one was named

5 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Aloware Power Dialer alternatives: Aircall, JustCall, Orum
Perplexity SonarJustCall alternatives: Aircall, Orum, Salesfinity
DeepSeek V4 FlashJustCall alternatives: Aircall, Aloware, Nooks, Orum
Kimi K2Kixie PowerCall alternatives: JustCall, Koncert, Nooks, Orum
GLM 4.7 FlashXAloware alternatives: Aircall, CloudTalk, JustCall, Koncert

Neither was named

6 of 14 modelsThe answer made no first choice from these two in this category.
Grok 4.20Kixie PowerCall alternatives: Aircall, Close, JustCall, PhoneBurner
Mistral SmallKoncert, PhoneBurner alternatives: Aircall, Genesys Cloud CX, JustCall
Llama 4 MaverickPowerDialer.ai alternatives: Nooks, PhoneBurner, RingCentral Events, Skipcall
Qwen 3.7 FlashAloware alternatives: Close, Nooks
MiniMax M2.5Outreach Voice, Salesloft Dialer alternatives: Aircall, Koncert, PhoneBurner
Muse Glimmer 30BJustCall, PhoneBurner alternatives: Aircall, Aloware Power Dialer, Convoso

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
CloudTalk leads by twelve points.
CloudTalk12%#2 of 8
Orum0%#8 of 8
The full small business standing →
Mid-marketThe figures above
CloudTalk leads by fourteen points.
CloudTalk22%#1 of 13
Orum8%#4 of 13
The full mid-market standing →
Enterprise
The order flips: Orum leads at enterprise.
Orum7%#4 of 14
CloudTalk0%#14 of 14
The full enterprise standing →

What the models said about CloudTalk

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.

“"What I'd avoid for predictable cost at scale- Aircall, JustCall, CloudTalk, RingCentral"” Muse Glimmer 30B · negative prompt · hard negative
“CloudTalk is the safest default pick for a mid-market B2B team focused on outbound dialing efficiency and CRM integration.” GPT-5.4 mini · direct prompt · first choice

What the models said about Orum

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Labeled overpriced ($250/user/mo min. 3 users). Frequent reports of bugs, dropped calls, and poor audio quality” Grok 4.20 · negative prompt · hard negative
“Orum (parallel\u2011calling tool) | Poor connectivity and incorrect prospect matching disrupt calls.” GLM 4.7 FlashX · negative prompt · hard negative
“"Orum - Parallel dialing at scale creates massive compliance and reputation risks"” Muse Glimmer 30B · negative prompt · hard negative
“Best for High-Volume, High-Velocity Outbound: Orum or Nooks... It is the industry standard for parallel dialing.” Gemini 3.5 Flash · paraphrase prompt · first choice
“The enterprise-grade pioneer of AI parallel dialing... Unmatched connect rates due to its Living Data Network” Gemini 3.5 Flash · direct prompt · first choice
“The market is shifting toward AI-powered parallel dialers like Nooks and Orum for high-velocity B2B sales” Kimi K2 · comparative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.