GTM AI Index
Index Sales Dialers › CloudTalk vs Orum
Sales dialers and calling · September 2026 Edition

CloudTalk vs Orum

One of twelve models named CloudTalk first on the direct prompt; two named Orum. Both were named by all twelve models and CloudTalk carries 38 labels and Orum 37, so the shares are not directly comparable.

CloudTalk

accepted challenger

Named in four categories this edition.

Orum

accepted challenger

Named in two categories this edition.

First-choice share16%7%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate5%22%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#6A position in a field of 12; printed, not drawn.
Labels3837A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, CloudTalk reading right to left. Rank and label count are printed, not drawn.Aloware was named alongside these two in eight of the twelve direct answers. Aloware vs CloudTalk · Aloware vs Orum · CloudTalk vs JustCall

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the sales dialers and calling page.

By framing

How many of the twelve models made each the first choice, per way of asking, and how many argued against it.
CloudTalkFirst choices, of twelve modelsOrum
Direct121 against Orum
Paraphrase611 against Orum
Comparative12
Budget-constrained001 against CloudTalk · 2 against Orum
Scale-constrained00
Negative011 against CloudTalk · 4 against Orum
Bars are first choices, 0 to 12 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to twelve.

Across every category in the September 2026 Edition, CloudTalk and Orum were named in the same answer fifty times, of the 154 answers naming CloudTalk and the 85 naming Orum. In those answers Orum took the first choice four times and CloudTalk six.

Every model, every framing

The seventy-two answers behind the chart above, one cell each: where CloudTalk and Orum stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
CloudTalk Orum first choice named as an alternative argued againstblank: not namedEach cell is one answer, CloudTalk on the left and Orum on the right.

The direct prompt

The plain question, one answer per model, grouped by where CloudTalk and Orum stood in it.

CloudTalk first, Orum an alternative

1 of 12 modelsOrum was named in the answer but not as the choice, or not at all.
Claude Haiku 4.5Aloware Power Dialer, CloudTalk alternatives: Nooks, Orum, PhoneBurner, SmartDialer

Orum first, CloudTalk not the choice

2 of 12 modelsCloudTalk was named in the answer but not as the choice, or not at all.
Gemini 3.5 FlashNooks, Orum alternatives: Aloware, Kixie, PhoneBurner
DeepSeek V4 FlashNooks, Orum alternatives: Aloware, JustCall, Kixie, PhoneBurner

Neither was the first choice, one was named

7 of 12 modelsThe answer put something else first and named one of the two as an alternative.
GPT-5.4 miniSalesloft alternatives: Klenty, Nooks, Orum, Regie.ai
Perplexity SonarAloware alternatives: CloudTalk, JustCall, Kixie, Nooks, Orum
Grok 4.1 FastAloware, Kixie alternatives: CloudTalk, JustCall, Nooks, Orum
Mistral SmallAloware alternatives: CloudTalk, Nooks, Orum, Skipcall
Llama 4 MaverickAloware alternatives: Orum
GLM 4.7 FlashXJustCall alternatives: CloudTalk, Dialpad
MiniMax M2.5Aloware alternatives: JustCall, Kixie, Orum

Neither was named

2 of 12 modelsThe answer made no first choice from these two in this category.
Qwen 3.7 FlashDialer.ai alternatives: Aircall, Kixie, Outreach, Salesloft, Seismic
Kimi K2Aloware alternatives: Aircall, Dialpad, Salesfinity

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
CloudTalk leads by twenty-eight points.
CloudTalk28%#1 of 9
Orum0%#9 of 9
The full small business standing →
Mid-marketThe figures above
CloudTalk leads by nine points.
CloudTalk16%#2 of 12
Orum7%#6 of 12
The full mid-market standing →
Enterprise
The order flips: Orum leads at enterprise.
Orum7%#6 of 17
CloudTalk4%#8 of 17
The full enterprise standing →

What the models said about CloudTalk

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.

“CloudTalk struggles with poor connections, dropped calls, UI failing during critical call flows, and low connect rates” Claude Haiku 4.5 · negative prompt · hard negative
“Solid for scaling; higher min cost.” Grok 4.1 Fast · budget prompt · soft negative
“CloudTalk is a top choice for growth-stage companies because it provides 10-line parallel dialing power without the technical debt” Claude Haiku 4.5 · direct prompt · first choice
“CloudTalk is a great all-rounder for growing teams wanting multiple dialing modes” DeepSeek V4 Flash · comparative prompt · first choice
“I would recommend CloudTalk as the best all-around outbound calling platform” Perplexity Sonar · paraphrase prompt · first choice

What the models said about Orum

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Orum charges $250 per user per month with a minimum of 3 users ... users already call it overpriced. Additionally, there are complaints about software bugs, dropped calls, poor audio quality” Claude Haiku 4.5 · negative prompt · hard negative
“Nooks & Orum (Parallel Dialers) Biggest concerns: The structural "dead air" problem, spam flagging, and rapidly declining connect rates.” DeepSeek V4 Flash · negative prompt · hard negative
“Enterprise-focused, not budget-friendly” Kimi K2 · budget prompt · hard negative
“JustCall, Skipcall, Orum | Power + parallel dialing, better compliance tools” Kimi K2 · negative prompt · first choice
“Funded, high-volume SDR org → Orum (volume) or Nooks (coaching + virtual salesfloor).” DeepSeek V4 Flash · direct prompt · first choice
“#### 1. Orum ... Best for: High-volume B2B tech and enterprise SDR/BDR teams.” Gemini 3.5 Flash · comparative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.