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Sales dialers and calling · October 2026 Edition

CloudTalk vs Dialpad

One of fourteen models named CloudTalk first on the direct prompt; zero named Dialpad. CloudTalk was named by thirteen of the fourteen models and Dialpad by ten and CloudTalk carries 32 labels and Dialpad 21, so the shares are not directly comparable.

CloudTalk

accepted challenger

Named in thirteen categories this edition.

Dialpad

accepted challenger

United States, founded 2014. Named in seven categories this edition.

First-choice share22%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate3%5%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#1#8A position in a field of 13; printed, not drawn.
Labels3221A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, CloudTalk reading right to left. Rank and label count are printed, not drawn.Aircall was named alongside these two in nine of the fourteen direct answers. CloudTalk vs JustCall · CloudTalk vs Kixie PowerCall · CloudTalk vs Orum

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the sales dialers and calling page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
CloudTalkFirst choices, of fourteen modelsDialpad
Direct10
Paraphrase60
Comparative00
Budget-constrained41
Scale-constrained00
Negative101 against CloudTalk · 1 against Dialpad
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, CloudTalk and Dialpad were named in the same answer fifty-four times, of the 358 answers naming CloudTalk and the 130 naming Dialpad. In those answers Dialpad took the first choice three times and CloudTalk nine.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where CloudTalk and Dialpad stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
CloudTalk Dialpad first choice named as an alternative argued againstblank: not namedEach cell is one answer, CloudTalk on the left and Dialpad on the right.

The direct prompt

The plain question, one answer per model, grouped by where CloudTalk and Dialpad stood in it.

CloudTalk first, Dialpad not the choice

1 of 14 modelsDialpad was named in the answer but not as the choice, or not at all.
GPT-5.4 miniCloudTalk alternatives: Aircall, Gong Dialer, Salesloft Dialer

Neither was the first choice, one was named

1 of 14 modelsThe answer put something else first and named one of the two as an alternative.
GLM 4.7 FlashXAloware alternatives: Aircall, CloudTalk, JustCall, Koncert

Neither was named

12 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Aloware Power Dialer alternatives: Aircall, JustCall, Orum
Gemini 3.5 FlashNooks, Orum alternatives: Aloware, Apollo.io, Kixie PowerCall, PhoneBurner
Perplexity SonarJustCall alternatives: Aircall, Orum, Salesfinity
Grok 4.1 FastKixie PowerCall alternatives: Aircall, Close, JustCall, PhoneBurner
Mistral SmallKoncert, PhoneBurner alternatives: Aircall, Genesys Cloud CX, JustCall
DeepSeek V4 FlashJustCall alternatives: Aircall, Aloware, Nooks, Orum
Llama 4 MaverickPowerDialer.ai alternatives: Nooks, PhoneBurner, RingCentral Events, Skipcall
Qwen 3.7 FlashAloware alternatives: Close, Nooks
Kimi K2Kixie PowerCall alternatives: JustCall, Koncert, Nooks, Orum
MiniMax M2.5Outreach Voice, Salesloft Dialer alternatives: Aircall, Koncert, PhoneBurner
GPT-6 LunaOrum alternatives: HubSpot Sales Hub, Nooks, Salesloft Dialer
Muse Glimmer 30BJustCall, PhoneBurner alternatives: Aircall, Aloware Power Dialer, Convoso

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
CloudTalk leads by nine points.
CloudTalk12%#2 of 8
Dialpad4%#6 of 8
The full small business standing →
Mid-marketThe figures above
CloudTalk leads by twenty points.
CloudTalk22%#1 of 13
Dialpad2%#8 of 13
The full mid-market standing →
Enterprise
The order flips: Dialpad leads at enterprise.
Dialpad5%#6 of 14
CloudTalk0%#14 of 14
The full enterprise standing →

What the models said about CloudTalk

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.

“"What I'd avoid for predictable cost at scale- Aircall, JustCall, CloudTalk, RingCentral"” Muse Glimmer 30B · negative prompt · hard negative
“CloudTalk is the safest default pick for a mid-market B2B team focused on outbound dialing efficiency and CRM integration.” GPT-5.4 mini · direct prompt · first choice

What the models said about Dialpad

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.

“While users praise clear call quality and reliable transcription, frequent issues include dropped calls, connection delays” Claude Haiku 4.5 · negative prompt · soft negative
“Dialpad - Best Value Entry Point” Kimi K2 · budget prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.