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Index › Sales › Dialers › JustCall vs Dialpad
Sales dialers and calling · October 2026 Edition

JustCall vs Dialpad

Three of fourteen models named JustCall first on the direct prompt; zero named Dialpad. JustCall was named by fourteen of the fourteen models and Dialpad by ten and JustCall carries 43 labels and Dialpad 21, so the shares are not directly comparable.

JustCall

accepted challenger

Named in seven categories this edition.

Dialpad

accepted challenger

United States, founded 2014. Named in seven categories this edition.

First-choice share12%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate2%5%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#8A position in a field of 13; printed, not drawn.
Labels4321A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, JustCall reading right to left. Rank and label count are printed, not drawn.Aircall was named alongside these two in nine of the fourteen direct answers. CloudTalk vs JustCall · CloudTalk vs Dialpad · JustCall vs Kixie PowerCall

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the sales dialers and calling page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
JustCallFirst choices, of fourteen modelsDialpad
Direct30
Paraphrase00
Comparative30
Budget-constrained21
Scale-constrained10
Negative001 against JustCall · 1 against Dialpad
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, JustCall and Dialpad were named in the same answer thirty-four times, of the 155 answers naming JustCall and the 130 naming Dialpad. In those answers Dialpad took the first choice three times and JustCall nine.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where JustCall and Dialpad stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
JustCall Dialpad first choice named as an alternative argued againstblank: not namedEach cell is one answer, JustCall on the left and Dialpad on the right.

The direct prompt

The plain question, one answer per model, grouped by where JustCall and Dialpad stood in it.

JustCall first, Dialpad not the choice

3 of 14 modelsDialpad was named in the answer but not as the choice, or not at all.
Perplexity SonarJustCall alternatives: Aircall, Orum, Salesfinity
DeepSeek V4 FlashJustCall alternatives: Aircall, Aloware, Nooks, Orum
Muse Glimmer 30BJustCall, PhoneBurner alternatives: Aircall, Aloware Power Dialer, Convoso

Neither was the first choice, one was named

5 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Aloware Power Dialer alternatives: Aircall, JustCall, Orum
Grok 4.1 FastKixie PowerCall alternatives: Aircall, Close, JustCall, PhoneBurner
Mistral SmallKoncert, PhoneBurner alternatives: Aircall, Genesys Cloud CX, JustCall
Kimi K2Kixie PowerCall alternatives: JustCall, Koncert, Nooks, Orum
GLM 4.7 FlashXAloware alternatives: Aircall, CloudTalk, JustCall, Koncert

Neither was named

6 of 14 modelsThe answer made no first choice from these two in this category.
GPT-5.4 miniCloudTalk alternatives: Aircall, Gong Dialer, Salesloft Dialer
Gemini 3.5 FlashNooks, Orum alternatives: Aloware, Apollo.io, Kixie PowerCall, PhoneBurner
Llama 4 MaverickPowerDialer.ai alternatives: Nooks, PhoneBurner, RingCentral Events, Skipcall
Qwen 3.7 FlashAloware alternatives: Close, Nooks
MiniMax M2.5Outreach Voice, Salesloft Dialer alternatives: Aircall, Koncert, PhoneBurner
GPT-6 LunaOrum alternatives: HubSpot Sales Hub, Nooks, Salesloft Dialer

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
JustCall leads by thirty-three points.
JustCall37%#1 of 8
Dialpad4%#6 of 8
The full small business standing →
Mid-marketThe figures above
JustCall leads by ten points.
JustCall12%#2 of 13
Dialpad2%#8 of 13
The full mid-market standing →
Enterprise
The order flips: Dialpad leads at enterprise.
Dialpad5%#6 of 14
JustCall4%#11 of 14
The full enterprise standing →

What the models said about JustCall

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“"What I'd avoid for predictable cost at scale- Aircall, JustCall, CloudTalk, RingCentral"” Muse Glimmer 30B · negative prompt · hard negative
“Shortlist 3-5 (e.g., JustCall for balanced teams, Orum for parallel dialing, Aircall for phone-system integration).” Grok 4.1 Fast · scale prompt · first choice
“### 1. JustCall ... Best For: Outbound teams of 50-500 sellers needing dialer, SMS, and AI on one platform” MiniMax M2.5 · comparative prompt · first choice
“JustCall or Kixie give the best balance of power dialing, SMS, and CRM integration at a moderate price.” DeepSeek V4 Flash · comparative prompt · first choice

What the models said about Dialpad

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.

“While users praise clear call quality and reliable transcription, frequent issues include dropped calls, connection delays” Claude Haiku 4.5 · negative prompt · soft negative
“Dialpad - Best Value Entry Point” Kimi K2 · budget prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.