GTM AI Index
Index Vendors › Dialpad · September 2026 Edition
1 category · Named, not ranked

Dialpad

Named in 5 judge labels across 1 category by 5 of 6 models in the September 2026 Edition. 0 first choices, 0 negative labels. Every number here is derived from the raw labels under vendor table v2026-09-08.5.
Standing
5 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Dialpad was named 5 times in Conversation intel, where Gong led with 59%. The labels and the evidence are below, counted exactly.

Standing by category

Every category where a model named Dialpad. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryVerticalFirst choicesRankNegative rateLabelsQuadrant
Conversational intelligence and call recordingSales0%10 of 500%5under 10 labels · led by Gong at 59%

By model

How each model treated Dialpad across every prompt where it was named. Six models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Opus 501001
Claude Opus 4.800101
GPT-6 Astra01001
GPT-5.6 Sol01001
Gemini 3.1 Pro00101
Perplexity Sonar Pro00000

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Best when you are also willing to adopt or consolidate onto Dialpad’s communications stack.” GPT-5.6 Sol · Conversation intel · comparative prompt · alternative
“Dialpad Ai is the best value if you actually need a phone system *and* call recording” Claude Opus 5 · Conversation intel · budget prompt · alternative
“Phone-heavy sales or support teams wanting calling and coaching together” GPT-6 Astra · Conversation intel · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Names read as Dialpad

What the judge wrote, as written, with how often. The vendor table decides that these count as Dialpad; a claim can dispute any of them.
Dialpad Ai 1Dialpad Sell 1Dialpad Sell / Support 1
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Claim this page

Claiming is free and changes nothing in the data. A claimed page gets a verified contact who is told when each edition publishes; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Dialpad, applied by version and listed in the change log; and a logo and one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or quadrants, any preview, or any say over which quotes appear. Sponsorship is separate: a sponsor funds categories or buyer dimensions and is named on what it funded, and the rules are the same for every sponsor.

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