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Sales dialers and calling · October 2026 Edition

Orum vs Dialpad

Two of fourteen models named Orum first on the direct prompt; zero named Dialpad. Orum was named by twelve of the fourteen models and Dialpad by ten and Orum carries 30 labels and Dialpad 21, so the shares are not directly comparable.

Orum

accepted challenger

Named in one category this edition.

Dialpad

accepted challenger

United States, founded 2014. Named in seven categories this edition.

First-choice share8%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate23%5%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#4#8A position in a field of 13; printed, not drawn.
Labels3021A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Orum reading right to left. Rank and label count are printed, not drawn.Aircall was named alongside these two in nine of the fourteen direct answers. CloudTalk vs Orum · CloudTalk vs Dialpad · JustCall vs Orum

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the sales dialers and calling page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
OrumFirst choices, of fourteen modelsDialpad
Direct20
Paraphrase20
Comparative20
Budget-constrained011 against Orum
Scale-constrained00
Negative006 against Orum · 1 against Dialpad
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, Orum and Dialpad were named in the same answer seventeen times, of the 75 answers naming Orum and the 130 naming Dialpad. In those answers Dialpad took the first choice zero times and Orum two.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where Orum and Dialpad stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
Orum Dialpad first choice named as an alternative argued againstblank: not namedEach cell is one answer, Orum on the left and Dialpad on the right.

The direct prompt

The plain question, one answer per model, grouped by where Orum and Dialpad stood in it.

Orum first, Dialpad not the choice

2 of 14 modelsDialpad was named in the answer but not as the choice, or not at all.
Gemini 3.5 FlashNooks, Orum alternatives: Aloware, Apollo.io, Kixie PowerCall, PhoneBurner
GPT-6 LunaOrum alternatives: HubSpot Sales Hub, Nooks, Salesloft Dialer

Neither was the first choice, one was named

4 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Claude Haiku 4.5Aloware Power Dialer alternatives: Aircall, JustCall, Orum
Perplexity SonarJustCall alternatives: Aircall, Orum, Salesfinity
DeepSeek V4 FlashJustCall alternatives: Aircall, Aloware, Nooks, Orum
Kimi K2Kixie PowerCall alternatives: JustCall, Koncert, Nooks, Orum

Neither was named

8 of 14 modelsThe answer made no first choice from these two in this category.
GPT-5.4 miniCloudTalk alternatives: Aircall, Gong Dialer, Salesloft Dialer
Grok 4.1 FastKixie PowerCall alternatives: Aircall, Close, JustCall, PhoneBurner
Mistral SmallKoncert, PhoneBurner alternatives: Aircall, Genesys Cloud CX, JustCall
Llama 4 MaverickPowerDialer.ai alternatives: Nooks, PhoneBurner, RingCentral Events, Skipcall
Qwen 3.7 FlashAloware alternatives: Close, Nooks
GLM 4.7 FlashXAloware alternatives: Aircall, CloudTalk, JustCall, Koncert
MiniMax M2.5Outreach Voice, Salesloft Dialer alternatives: Aircall, Koncert, PhoneBurner
Muse Glimmer 30BJustCall, PhoneBurner alternatives: Aircall, Aloware Power Dialer, Convoso

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Dialpad leads by four points.
Dialpad4%#6 of 8
Orum0%#8 of 8
The full small business standing →
Mid-marketThe figures above
The order flips: Orum leads at mid-market.
Orum8%#4 of 13
Dialpad2%#8 of 13
The full mid-market standing →
Enterprise
Orum leads by two points.
Orum7%#4 of 14
Dialpad5%#6 of 14
The full enterprise standing →

What the models said about Orum

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Labeled overpriced ($250/user/mo min. 3 users). Frequent reports of bugs, dropped calls, and poor audio quality” Grok 4.1 Fast · negative prompt · hard negative
“Orum (parallel\u2011calling tool) | Poor connectivity and incorrect prospect matching disrupt calls.” GLM 4.7 FlashX · negative prompt · hard negative
“"Orum - Parallel dialing at scale creates massive compliance and reputation risks"” Muse Glimmer 30B · negative prompt · hard negative
“Best for High-Volume, High-Velocity Outbound: Orum or Nooks... It is the industry standard for parallel dialing.” Gemini 3.5 Flash · paraphrase prompt · first choice
“The enterprise-grade pioneer of AI parallel dialing... Unmatched connect rates due to its Living Data Network” Gemini 3.5 Flash · direct prompt · first choice
“The market is shifting toward AI-powered parallel dialers like Nooks and Orum for high-velocity B2B sales” Kimi K2 · comparative prompt · first choice

What the models said about Dialpad

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Two of two in this category shown.

“While users praise clear call quality and reliable transcription, frequent issues include dropped calls, connection delays” Claude Haiku 4.5 · negative prompt · soft negative
“Dialpad - Best Value Entry Point” Kimi K2 · budget prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.