| Category | Vertical | First choices | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Conversational intelligence and call recording | Sales | 18% | 2 of 50 | 7% | 27 | accepted challenger |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Opus 5 | 1 | 3 | 1 | 0 | 5 |
| Claude Opus 4.8 | 0 | 3 | 1 | 0 | 4 |
| GPT-6 Astra | 0 | 4 | 0 | 0 | 4 |
| GPT-5.6 Sol | 0 | 3 | 0 | 1 | 4 |
| Gemini 3.1 Pro | 1 | 4 | 0 | 1 | 6 |
| Perplexity Sonar Pro | 2 | 2 | 0 | 0 | 4 |
Verbatim evidence the judge attached to positive labels.
“If you need a more flexible, seat-based model that scales cleanly from 20 to 100 reps, Avoma is likely your best bet.” Gemini 3.1 Pro · Conversation intel · direct prompt · first choice
“Avoma is usually the best value if you want real conversation intelligence (not just transcripts) on a tight budget.” Claude Opus 5 · Conversation intel · budget prompt · first choice
“the best overall value is usually Avoma for teams that want recording plus real conversation intelligence” Perplexity Sonar Pro · Conversation intel · budget prompt · first choice
“the strongest default choice is Avoma” Perplexity Sonar Pro · Conversation intel · direct prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“these platforms rely on the same "third-party bot" architecture as Otter and Fireflies” Gemini 3.1 Pro · Conversation intel · negative prompt · soft negative
“Probably too expensive for a tightly constrained budget” GPT-5.6 Sol · Conversation intel · budget prompt · soft negative
Claiming is free and changes nothing in the data. A claimed page gets a verified contact who is told when each edition publishes; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Avoma, applied by version and listed in the change log; and a logo and one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or quadrants, any preview, or any say over which quotes appear. Sponsorship is separate: a sponsor funds categories or buyer dimensions and is named on what it funded, and the rules are the same for every sponsor.