| Category | Vertical | First choices | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Conversational intelligence and call recording | Sales | 5% | 4 of 50 | 38% | 16 | criticized challenger |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Opus 5 | 0 | 1 | 1 | 1 | 3 |
| Claude Opus 4.8 | 0 | 1 | 0 | 1 | 2 |
| GPT-6 Astra | 0 | 2 | 0 | 0 | 2 |
| GPT-5.6 Sol | 0 | 2 | 0 | 2 | 4 |
| Gemini 3.1 Pro | 1 | 0 | 1 | 1 | 3 |
| Perplexity Sonar Pro | 0 | 0 | 1 | 1 | 2 |
Verbatim evidence the judge attached to positive labels.
“Fathom is the easiest and cheapest place to start.” Gemini 3.1 Pro · Conversation intel · budget prompt · first choice
“Choose Fathom Team if your real requirement is primarily recording, transcription, summaries and sharing.” GPT-5.6 Sol · Conversation intel · budget prompt · alternative
“Fathom — generous free tier, paid around $15–19/user/mo. Excellent summaries, very easy adoption.” Claude Opus 5 · Conversation intel · budget prompt · alternative
“Fathom is frequently cited as a solid free alternative for basic note-taking.” Claude Opus 4.8 · Conversation intel · budget prompt · alternative
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“described as a strong free meeting note-taker, but not a full revenue-intelligence tool because it lacks deal-risk, coaching workflow, and forecasting” Perplexity Sonar Pro · Conversation intel · negative prompt · soft negative
“lack the deep deal intelligence, coaching analytics, and CRM-embedded workflows that a scaling B2B sales org needs” Claude Opus 4.8 · Conversation intel · direct prompt · soft negative
“it's a meeting assistant rather than a revenue intelligence platform — don't expect deal scoring” Claude Opus 5 · Conversation intel · paraphrase prompt · soft negative
“it may use de-identified data to improve proprietary models unless you opt out” GPT-5.6 Sol · Conversation intel · negative prompt · soft negative
Claiming is free and changes nothing in the data. A claimed page gets a verified contact who is told when each edition publishes; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Fathom, applied by version and listed in the change log; and a logo and one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or quadrants, any preview, or any say over which quotes appear. Sponsorship is separate: a sponsor funds categories or buyer dimensions and is named on what it funded, and the rules are the same for every sponsor.