| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Webinar and virtual event platforms | Marketing | 0% | 21 of 67 | 28% | 29 | criticized challenger | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Contact center platforms | Customer | 0% | 20 of 86 | 15% | 13 | accepted challenger | |
| Event management platforms | Marketing | 0% | 16 of 81 | 17% | 12 | accepted challenger | |
| Sales dialers and calling | Sales | 0% | 30 of 75 | 27% | 11 | criticized challenger | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Conversational intelligence and call recording | Sales | 0% | 23 of 91 | 0% | 2 | under 10 labels · led by Avoma at 41% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Call tracking platforms | Marketing | 0% | 46 of 63 | 0% | 1 | under 10 labels · led by CallRail at 43% | |
| Contact center quality assurance | Customer | 0% | 51 of 81 | 0% | 1 | under 10 labels · led by EvaluAgent at 28% | |
| In-app messaging and customer communications | Customer | 0% | 56 of 105 | 0% | 1 | under 10 labels · led by Intercom at 21% | newNew since September 2026: not ranked then, 0% now. |
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Webinars | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 22 → 21 of 67 |
| Contact center | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 20 of 86, unchanged |
| Event management | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 16 of 81, unchanged |
| Dialers | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 72 → 30 of 75 |
| Conversation intel | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 66 → 23 of 91 |
| Call tracking | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 46 of 63, unchanged |
| Contact center QA | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 51 of 81, unchanged |
| In-app messaging | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 56 of 105, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 1 | 1 | 4 |
| GPT-5.4 mini | 1 | 2 | 1 | 1 | 5 |
| Gemini 3.5 Flash | 0 | 2 | 2 | 1 | 5 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.1 Fast | 0 | 4 | 2 | 2 | 8 |
| Mistral Small | 0 | 2 | 2 | 0 | 4 |
| DeepSeek V4 Flash | 0 | 2 | 4 | 1 | 7 |
| Llama 4 Maverick | 0 | 1 | 4 | 1 | 6 |
| Qwen 3.7 Flash | 0 | 5 | 3 | 3 | 11 |
| Kimi K2 | 0 | 3 | 2 | 1 | 6 |
| GLM 4.7 FlashX | 0 | 1 | 2 | 0 | 3 |
| MiniMax M2.5 | 0 | 2 | 1 | 0 | 3 |
| GPT-6 Luna | 0 | 0 | 0 | 2 | 2 |
| Muse Glimmer 30B | 0 | 2 | 1 | 2 | 5 |
Verbatim evidence the judge attached to positive labels.
“RingCentral is a stronger fit when you want a full event environment, not just a broadcast or webinar room.” GPT-5.4 mini · Webinars · comparative prompt · first choice
“If you need a full virtual conference with networking and a branded event floor: Hopin is the leading choice.” GLM 4.7 FlashX · Webinars · direct prompt · alternative
“Zoom Contact Center or RingCentral can be compelling, especially if you want tighter UCaaS/CCaaS bundling” GPT-5.4 mini · Contact center · direct prompt · alternative
“Best for Large-Scale, Multi-Track Virtual Conferences: RingCentral Events *(formerly Hopin)* or vFairs” Gemini 3.5 Flash · Webinars · scale prompt · alternative
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Hopin collapsed financially after the pandemic boom, laid off over half its staff... This volatility raised concerns about the long-term roadmap” Qwen 3.7 Flash · Event management · negative prompt · hard negative
“"What I'd avoid for predictable cost at scale- Aircall, JustCall, CloudTalk, RingCentral"” Muse Glimmer 30B · Dialers · negative prompt · hard negative
“Post-pandemic decline: The platform has reportedly declined in quality and focus” Kimi K2 · Webinars · negative prompt · hard negative
“Do not buy any legacy packages branded as "Hopin."” Gemini 3.5 Flash · Webinars · negative prompt · hard negative
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 166 of the 188 answers that named RingCentral Events and are not a share of its labels.
383 of the 383 domain citations in answers naming RingCentral Events came from somebody else's page.
Pages are listed as the models cited them.
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase
What RingCentral Events's own pages state, read September 28, 2026: ringcentral.com, ringcentral.com/pricing/video.html, trust.ringcentral.com, ringcentral.com/solutions/startups, ringcentral.com/us/en/blog/category/customer-stories. A claimed page can correct any of them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when RingCentral Events's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as RingCentral Events, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
A new claim receives the current edition's vendor brief for RingCentral Events by email, built from the raw record of the edition. It shows: