| Category | Vertical | First choices | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Webinar and virtual event platforms | Marketing | 7% | 4 of 41 | 29% | 35 | criticized challenger |
| Conversational intelligence and call recording | Sales | 0% | 26 of 50 | 0% | 1 | under 10 labels |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Opus 5 | 0 | 2 | 1 | 2 | 5 |
| Claude Opus 4.8 | 1 | 4 | 2 | 1 | 8 |
| GPT-6 Astra | 2 | 2 | 1 | 1 | 6 |
| GPT-5.6 Sol | 1 | 3 | 1 | 2 | 7 |
| Gemini 3.1 Pro | 1 | 2 | 0 | 3 | 6 |
| Perplexity Sonar Pro | 1 | 1 | 1 | 1 | 4 |
Verbatim evidence the judge attached to positive labels.
“Your baseline for straightforward webinars; Plus adds advanced branding, backstage production, simulive, and richer analytics.” GPT-6 Astra · Webinars · scale prompt · first choice
“Choose Zoom Webinars if you want the safest default and expect large attendance.” Perplexity Sonar Pro · Webinars · comparative prompt · first choice
“For most budget-conscious companies, start with Zoom's free/Pro tier” Claude Opus 4.8 · Webinars · budget prompt · first choice
“Google Meet native recording, or Zoom AI Companion” Gemini 3.1 Pro · Conversation intel · negative prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“it is generally not recommended as the primary choice for B2B software marketing” Gemini 3.1 Pro · Webinars · paraphrase prompt · hard negative
“Zoom historically had well-publicized "zoombombing" and encryption-labeling issues (though it has since invested heavily in fixing these)” Claude Opus 4.8 · Webinars · negative prompt · soft negative
“Zoom charges extra for add-ons like cloud storage, extra hosts, and event services... so the headline price is rarely the real price.” Claude Opus 5 · Webinars · comparative prompt · soft negative
“mainly a broadcasting/video-conferencing tool, not a platform built to sell, automate evergreen funnels” Perplexity Sonar Pro · Webinars · negative prompt · soft negative
Claiming is free and changes nothing in the data. A claimed page gets a verified contact who is told when each edition publishes; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Zoom Webinars, applied by version and listed in the change log; and a logo and one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or quadrants, any preview, or any say over which quotes appear. Sponsorship is separate: a sponsor funds categories or buyer dimensions and is named on what it funded, and the rules are the same for every sponsor.