| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Webinar and virtual event platforms | Marketing | 10% | 3 of 67 | 23% | 77 | accepted challenger | ▲+4Since September 2026: 7% → 11%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Event management platforms | Marketing | 0% | 48 of 81 | 25% | 4 | under 10 labels · led by Bizzabo at 28% | |
| Contact center platforms | Customer | 0% | 63 of 86 | 33% | 3 | under 10 labels · led by Five9 at 18% | |
| Conversational intelligence and call recording | Sales | 0% | 74 of 91 | 0% | 1 | under 10 labels · led by Avoma at 41% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Customer education and LMS | Customer | 0% | 66 of 86 | 0% | 1 | under 10 labels · led by LearnUpon at 26% | newNew since September 2026: not ranked then, 0% now. |
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Webinars | 7% | 11% | ▲+4Since September 2026: 7% → 11%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 5 → 3 of 67 |
| Event management | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 48 of 81, unchanged |
| Contact center | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 63 of 86, unchanged |
| Conversation intel | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 50 → 74 of 91 |
| Customer education | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 66 of 86, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 3 | 3 | 1 | 7 |
| GPT-5.4 mini | 1 | 3 | 0 | 2 | 6 |
| Gemini 3.5 Flash | 0 | 6 | 1 | 1 | 8 |
| Perplexity Sonar | 0 | 0 | 1 | 2 | 3 |
| Grok 4.1 Fast | 1 | 3 | 1 | 1 | 6 |
| Mistral Small | 2 | 0 | 1 | 2 | 5 |
| DeepSeek V4 Flash | 2 | 3 | 2 | 1 | 8 |
| Llama 4 Maverick | 0 | 2 | 2 | 2 | 6 |
| Qwen 3.7 Flash | 1 | 4 | 0 | 2 | 7 |
| Kimi K2 | 1 | 2 | 3 | 1 | 7 |
| GLM 4.7 FlashX | 1 | 1 | 3 | 1 | 6 |
| MiniMax M2.5 | 3 | 1 | 1 | 1 | 6 |
| GPT-6 Luna | 0 | 3 | 2 | 0 | 5 |
| Muse Glimmer 30B | 1 | 1 | 1 | 3 | 6 |
Verbatim evidence the judge attached to positive labels.
“Zoom Webinars is positioned as best for video conferencing, built on Zoom's secure video platform and can stream to third-party platforms.” Muse Glimmer 30B · Webinars · comparative prompt · first choice
“For most mid‑market B2B companies: Zoom Webinars / Zoom Events is the sweet spot—familiar, affordable, scalable, and easy to use.” GLM 4.7 FlashX · Webinars · direct prompt · first choice
“consistently rank Zoom Webinar, Webex Events, vFairs ... and Remo as the most stable and user-friendly” DeepSeek V4 Flash · Webinars · negative prompt · first choice
“Zoom, Google Meet, and FreeConferenceCall.com are the most cost-effective for webinars” Mistral Small · Webinars · budget prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Zoom's security frailties have been well documented in recent years and many of these are equally present in Zoom Events.” Muse Glimmer 30B · Event management · negative prompt · hard negative
“Avoid this. It is highly prone to disruptions, screen-sharing hijackings” Gemini 3.5 Flash · Webinars · negative prompt · hard negative
“big tech like Amazon, Google, Microsoft and Zoom, winning new business and claiming to be transforming customer experiences despite data showing the opposite” Muse Glimmer 30B · Contact center · negative prompt · soft negative
“Zoom Webinars - 29% negative reviews, with issues related to basic features and separate Zoom subscription requirements.” Llama 4 Maverick · Webinars · negative prompt · soft negative
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 209 of the 225 answers that named Zoom Webinars and are not a share of its labels.
689 of the 750 domain citations in answers naming Zoom Webinars came from somebody else's page.
Pages are listed as the models cited them.
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase
What Zoom Webinars's own pages state, read September 28, 2026: zoom.com, trust.zoom.com, zoom.com/de/products/cmk, zoom.com/ja/customer-stories, zoom.com/de/products/voip-phone/features/integrations. A claimed page can correct any of them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Zoom Webinars's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Zoom Webinars, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
A new claim receives the current edition's vendor brief for Zoom Webinars by email, built from the raw record of the edition. It shows:
Zoom Webinars is among the products AI models recommend first in Webinar and virtual event platforms this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.