RingCentral · 1 category · Named, not rankedRingCentral Contact Center
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Contact center platforms | Customer | 0% | 19 of 86 | 0% | 7 | under 10 labels · led by Five9 at 18% |
Movement
By model
How each model treated RingCentral Contact Center across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 2 | 0 | 0 | 2 |
| Grok 4.20 | 0 | 1 | 1 | 0 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“making it a natural fit for mid-market companies that want to consolidate internal communications” Muse Glimmer 30B · Contact center · paraphrase prompt · alternative
“Natural B2B fit per JustCall reviews. | Less specialized CCaaS depth than pure-plays.” Grok 4.20 · Contact center · paraphrase prompt · alternative
“good if you want a mature, mid-market-ready omnichannel suite” Perplexity Sonar · Contact center · direct prompt · alternative
“worth considering if your company already uses RingCentral” Perplexity Sonar · Contact center · paraphrase prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
Named alongside
The products named in the same answers as RingCentral Contact Center, over the 23 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and RingCentral Contact Center was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 22 of the 23 answers that named RingCentral Contact Center and are not a share of its labels.
Domains cited
Seventy-nine of the ninety-one domain citations in answers naming RingCentral Contact Center came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
ringcentral.com ranks 6 on Google for the category's searches. In the answers, RingCentral Contact Center takes 0% of first choices and Five9 takes 18%.ShowHide
Search and answers
In search
Google, US estimates- Its company's site
- ringcentral.com shared with RingCentral's other products; the figures are the site's
- Organic visits to its site
- about 9,737,061 a month
- Searches its site ranks for
- 50,036 · 7,365 in the top three
- Sites linking to it
- 28,303
- Paid Google search
- 10 searches its ads show for, about 86 clicks and $3,711 a month (estimate)
In answers
This edition- First choices
- 2 across its categories
- Named in
- 23 answers
- Its own site cited
- in 22 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as RingCentral Contact Center
Follow RingCentral Contact Center
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
RingCentral is the company behind RingCentral Contact Center.ShowHide
The company
On record
Wikidata- Website
- ringcentral.com
- Headquarters
- Belmont, United States
- Founded
- 2003
- Ownership
- Public, RNG on New York Stock Exchange
- Also from RingCentral
- RingCentral Engage Voice, RingCentral Events, RingCentral MVP, RingCentral RingCX
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when RingCentral Contact Center's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as RingCentral Contact Center, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for RingCentral Contact Center by email, built from the raw record of the edition. It shows:
- where RingCentral Contact Center is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name RingCentral Contact Center, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.